1. Staff Mobility and Training Martin Moriarty Computer Science Department UCC

2. Staff Mobility and Training • Introduction • Background to visit • Preparation for training • The visit • Training output • Summary/recommendations

3. Staff Mobility and Training Background to Visit • Acting Computer Services Manager 2008 – 2009, Computer Science Department • Move to new Western Gateway Building • New challenges/ development needs • Best practise • Looking beyond own environment • Incorporating the expectations of Erasmus students

4. Staff Mobility and Training • Application for mobility • Chose Spain • Emails to IT managers in Universities – 3 responses • One matched exact requirements ( had completed IT move/New server rooms etc)

5. Staff Mobility and Training University of La Laguna La Laguna, Tenerife north 23,506 students, 1,839 professors and 819 administrative and services employees. Microclimate

6. Staff Mobility and Training Preparation Javier Quijada, Information Systems Manager Compared notes Outlined areas of mutual interest Formalised agreed and submitted work plan Agreed areas to visit Inputs for visit from other technical staff

7. Staff Mobility and Training Work plan – inputs • To compare notes with the Systems Department Manager,   • To resolve IT service issues of mutual interest in relation to email, web sites,backups, student/staff issues etc. • To compare notes and work with Javier on data storage, an area we are both currently actively leading a project on. • To compare notes on strategic planning of  IT , in particular with the movement of the CS department to the  new IT Building in the Western road. • To understand and work with people of different cultures, and better understand the needs and expectations of the students there. • To bring back to the Department the benefit of my experience and knowledge gained, and utilise it especially in the move to the IT Building.

8. Staff Mobility and Training The Visit • 5 days - January 2009 • Based in IT dept • Discussions and tours of server rooms/ strategy discussions • Visits to research groups • Visits and Meetings with Computer Science Dept La Laguna • Meetings with Manager of IT • Two days in the life of...

9. Staff Mobility and Training Training Outputs/Benefits • Report / Presentation to Staff • Benefits? Yes! • Excellent advice in Server room specifications - Disaster recovery plan • New ideas for improvements • Greater cultural awareness • Important contacts • Return visit • Unexpected benefits - observations

10. Staff Mobility and Training Summary • Would highly recommend experience • Be pro-active – research location/culture/language • Know what you want to achieve- give-take • Prepare/agree plan • A day in the life of... • Enjoy the experience!