1 / 16

Building Your Brand: Meeting Customer Expectations for Success

In the May 2008 meeting, we are making great strides. No business strategy works without exceeding customer expectations. Customer statistics and your technical organization are more critical than the quality of technology used. Richard Branson defined a brand as a promise and contract with every customer. Losers take the easier path; you can only delegate where you have excelled to help others win. Training without follow-up and practice will not advance you with the client. Entrepreneurs face trouble due to monthly revenue monitoring, deteriorating relationships, and ineffective handling of pressure situations. Break free from your comfort zone and elevate your emotional intelligence for success.

wanda
Télécharger la présentation

Building Your Brand: Meeting Customer Expectations for Success

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. RIUNIONE MIND MAGGIO 2008

  2. STIAMO AVANZANDO DI GRAN CARRIERA

  3. NESSUNA STRATEGIA AZIENDALE FUNZIONA SE NON ECCEDIAMO LE ASPETTATIVE DEI CLIENTI

  4. LE STATISTICHE DEL CLIENTEPOI LE TUE

  5. L’ORGANIZZAZIONE TECNICA E’ PIU’ IMPORTANTE DELLA QUALITA’ DELLA TECNOLOGIA USATA

  6. COSTRUISCITI COME BRAND:PROMETTI

  7. “A brand is more than a name or a logo – it is a promise and a contract with every customer with whom you are dealing. And if people feel that the offering does not live up to what they expect from the brand, they will decide to stop buying” - Richard Branson What is a BRAND?

  8. I PERDENTI SCELGONO LA STRADA PIU’ FACILE

  9. PUOI DELEGARE SOLO DOVE HAI VINTOe così che gli altri vincano

  10. FORMAZIONE SENZA FOLLOW UP ED ESERCITAZIONI = NON TI FARA’ FARE PROGRESSI SUL CLIENTE

  11. LE PRINCIPALI CAUSE PER LE QUALI GLI IMPRENDITORI HANNO GUAI

  12. NON MONITORANO MENSILMENTE IL FATTURATOHANNO RELAZIONI DETERIORATE NEL LORO AMBIENTE E NON SE NE OCCUPANO EFFICACEMENTE (SITUAZIONI DI PRESSIONE) BLOCCATI IN UNA ZONA DI COMFORT (azioni non efficienti o distrazioni sul piano personale)

  13. BASSI SULLA SCALA DEL PATHOS/SCALA DELLE SENSAZIONI (vedi The Secret) SOTTO SCACCONEL LORO AMBIENTE

  14. ESCI DALLA SITUAZIONE DI SCACCO!

  15. LA COMMODITY PIU’ IMPORTANTE

More Related