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SO, you want to be a Supervisor!?!

SO, you want to be a Supervisor!?!. “Succession Planning in the California Department of Social Services”. What is “Succession Planning?”. One aspect of DSS Succession Planning: It’s preparing staff and managers to take the lead when experienced staff

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SO, you want to be a Supervisor!?!

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  1. SO, you want to be a Supervisor!?! “Succession Planning in the California Department of Social Services”

  2. What is “Succession Planning?” One aspect of DSS Succession Planning: It’s preparing staff and managers to take the lead when experienced staff retire or leave the department ...

  3. AGE OF CDSS EMPLOYEES

  4. Why a Pre-Supervisory Course? • Over 40% of CDSS staff are age 50 and over-(some classifications are 100%, 50+) • Retirements & transfers quadrupled for managers and supervisors between 1998 and 2000 • When you show an interest in employees’ careers, they are less likely to leave

  5. Why In-House??? • DSS Focus-data & understanding of the work here • Employee Retention-demonstration of DSS’ investment in staff • DSS expectations & competencies • Mentor our Own

  6. How’d We Do It? • A little help from friends… • Focus Groups • Other Folks Efforts-Don’t reinvent the wheel • The World Wide Web!

  7. Focus Groups - Who Were They • 50First level supervisors and managers (clerical, SSMI, accountants, attorneys, disability analysts, etc.) • 12 Mid-Level Managers (their bosses) • 15 Promotional Candidates (those interested in promoting-potential participants)

  8. Focus Group Purpose • Gather Data for the design of course content • Identify the most important skills to cover with prospective supervisors • Use info to show what the job is about • Identify most important skills for prospective sups to try and develop • Gather “fun” information to share about the job • What did participants want/need/know?

  9. What it’s NOT! NOT-Skill Development

  10. Class Overview: What’s it All About? • What does a first line supervisor do? • What skills do you have that make you well suited to supervision? • What skills do you need to develop to be more competitive? • Do you REALLY want to do this?

  11. Class Overview:What do they get? • Increased Awareness of the “Real Job” • Self Assessment-Personal Readiness • Development Resources • Post Session Action Plan

  12. Lessons Learned • Old Lessons Made New: Know Your Audience • People want to hear from People Doing It • People DO want to fee valued • Hands on Access to Resources • We’ll know more…F/U Assessments 3/6/9mos.

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