Steal My Complete Client Onboarding Process
“I didn’t hear from you, so I hired someone else.” Those were bitter words to hear from my prospect, who was an attorney in Nashville. He had wanted a new WordPress website, an easy project for me with a good profit margin. And he was a referral. His oldest son and I had known one another for years. With a solid client onboarding process, selling the project would have been a piece of cake.
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