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Coordinated Community Response Team: Working Through Conflict

Enhance the capacity of the Coordinated Community Response Team to work collaboratively and problem-solve by sharing a common language for improved communication and conflict resolution.

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Coordinated Community Response Team: Working Through Conflict

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  1. Coordinated Community Response Team: Working Through Conflict Barbara Paradiso/Shannon Collins Training and Technical Assistance Institute II June, 2016 FY 2015 Grants to Reduce Sexual Assault, Domestic Violence, Dating Violence and Stalking on Campus Program

  2. Welcome Homework Check-in Two Truths and a Lie!

  3. Our TTI Goal & Work for Today TTI Goal- Enhance the capacity of the CCRT to work collaboratively and to problem solve. Session Goal– Share a common language for improved communication and the resolution of conflict Session Objectives: • Understand best practice approaches to addressing sexual assault, domestic and dating violence and stalking across disciplines and how that knowledge effects the work of the CCRT • Recognize the importance of establishing standards for conflict resolution within the CCRT and appreciate the domestic violence movement’s history of ethical communication. • Practice one model for resolving conflict

  4. QUICK TALK! Top Two Take-a-Ways – TAKE 2 • Share Your top two take-a-ways from the day’s track sessions with members of your TTI Team. • Then together answer this question: How does this new information effect our strategic plan for implementation ?

  5. Can’t We All Just Get Along? • Conflict is inevitable • The question is not how to avoid conflict but how to manage it effectively • When handled with training and expertise, conflict can lead to positive outcomes, improved solutions to problems, and major innovation

  6. The Thomas-Kilmann Model • Competing • Accommodating • Avoiding • Compromising • Collaborating

  7. Quick Talk! • At your table, share with your TTI team which of the Thomas-Kilmann response options is your preferred mode of conflict resolution

  8. Kat Evans A Feminist Perspective on the Ethics of Communication Explored in the Context of an On-Going Group of Women with Decision Making Responsibility (1980).

  9. Ethical Communication A Tool for Resolving Conflict

  10. Seven Steps to Successful Conflict Resolution • Stay Clear • Commitment • Resolution • Honesty • Information • Listen • The Means is the End

  11. Helpful Hints • Prepare: jot down notes (e.g. what the problem is; a concrete example; what you would like to see changed) and practice what you'd like to say • Agree on a specific course of action and write it down • If it doesn’t work call in help – a mediator, the team or group

  12. Practice!

  13. Not Too Late… Homework Two Truths and a Lie • Write down three facts about yourself on a sheet of paper. Two of them are true; one is a lie. • One at a time each person will read off their “facts.” The group will discuss the information (the fact giver should remain quiet) and will vote individually on which fact is the lie. • Scoring: A point is given to the fact giver for each person they fooled. A point is also given to each participant that guessed the lie correctly. The person with the most points after all participants have shared their facts wins the game. • Report back tomorrow who won!

  14. Questions? Thank You! Contact: Barbara.paradiso@ucdenver.edu

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