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Enhancing Pediatric Waiting Areas Through Interactive Design: The F.I.R.S.T. System

The F.I.R.S.T. System addresses critical issues in pediatric waiting areas, including prolonged waiting times, lack of engagement, and inadequate communication. By integrating fun, entertainment, and information, it creates a more inviting and educational environment for children and their families. Key features include an interactive ball pit with sensory technology, a responsive table for games like Tic Tac Toe, and informational displays on health and wellness. This innovative approach not only enhances the patient experience but also fosters a sense of community and reduces infection risks.

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Enhancing Pediatric Waiting Areas Through Interactive Design: The F.I.R.S.T. System

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  1. F.I.R.S.T. Team Fall 2007 F. AMILY I. NFORMATION R. ECREATION S. PACE T. NANSIT Evan Zasoski S t e p h a n i e N g u y e n Hui Cai

  2. PROBLEM AND PRINCIPLE • Problem of Waiting Room • Lack of positive distraction • Lack of information, instruction and communication for patientsand family members • Lack of design solution to satisfythe aesthetic need • Keyboard and furniture are hard to disinfect • Design Principle • Fun and entertainment • Integrated with information to facilitate check-in process and make care process transparent • Aesthetically pleasing/ergonomic • Easy to disinfect/clean

  3. F.I.R.S.T SYSTEM • Design Features • Group ball pit • Color balls with sensor chips • F.I.R.S.T interactive table • Wall mounted screen • UV light underneath table What is in the F.I.R.S.T interface? • Tic Tac Toe Game • Aquarium Exploration • Doctor Page - Common causes of hospital visits, ie. broken arms, asthma etc - Basic process for hospital visits - Knowledge about how to keep healthy

  4. CONTRIBUTION Contribution • Combine principles of a waiting area with a play ground to appeal to children • Integrated with information for the children presented in non conventional ways • Enhance learning and entertaining in healthcare environment • Help to build sense of community • Reduce risk of infection • Future Improvements • Enlarge the database of the F.I.R.S.T interface (include more knowledge about self care and prevention etc.) • Personalize the ball to facilitate self check-in process • Enable the instant contact between kids and their parents/caregivers

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