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Verizon/Frontier/FairPoint/ Telcordia Face to Face June 9 th & 10 th 2012

Verizon/Frontier/FairPoint/ Telcordia Face to Face June 9 th & 10 th 2012. 1. Pledge of Allegiance Introductions http:// www.sheppardsoftware.com/USA_Geography/USA_GL_click_1024.html. 2. VFFT Face to Face Meeting June 9 th &10 th 2012 Crystal City – Embassy Suites .

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Verizon/Frontier/FairPoint/ Telcordia Face to Face June 9 th & 10 th 2012

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  1. Verizon/Frontier/FairPoint/ Telcordia Face to Face June 9th & 10th 2012 1
  2. Pledge of Allegiance Introductions http://www.sheppardsoftware.com/USA_Geography/USA_GL_click_1024.html 2
  3. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites . Saturday: 8 am – 8:30 am Pledge of Allegiance Introductions Objectives for the weekend; How we got here……. 2013 VFFT HQ board members Bylaw changes discussion What ifs discussion Finance update VP Project wrap up Train the Trainer Training discussion Comprehensive fundraising discussion Hall of Fame discussion revisited Volunteer project 3
  4. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites . Saturday: 8:30 am – 10:00 am How we got here – HQ perspective Organization CEO’s Direct Mail Projects & Programs How we got here – Verizon perspective Foundation Presidents Funding Internal Support How we got here – Frontier, FairPoint & Telcordia perspective How we got here –VFFT chapter perspective 4
  5. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites . Saturday: 10:00 am – 10:30 am Break Saturday: 10:30 am – 12:00 pm 2012 VP wrap up 2013 VFFT HQ board members Bylaw changes discussion What ifs discussion Saturday: 12:00 pm to 1:00 pm Lunch Saturday: 1:00 pm to 2:00 pm Finance update 5
  6. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites . Saturday: 2:00 pm to 3:00 pm Train the Trainer Discussion Delivery method Content Saturday: 3:00 pm – 3:30 pm Break Saturday: 3:30 pm to 4:30 pm Fundraising Opportunities Sunday: 9 am to 11:30 am 2013/2014 Strategy Wrap Up Volunteer Project Sunday: 11:30 am Box lunch 6
  7. MISSION: Pioneers is a network of volunteers who effect immediate, tangible change in local communities, in partnership with their sponsors. VISION: We are the recognized world-class leader in volunteerism. We are respected and valued by our members, our corporations, the global community and the telecom industry. We are committed to the diversity and personal growth of our members, the success of our companies and to improving the quality of life in our communities. 7
  8. Why We Are Pioneers 8
  9. Easter Egg Hunt for the Visually Impaired These beeping eggs, made from PVC and basic electronic parts were used at the 33rd annual Easter Egg Hunt for the visually impaired sponsored by the Alexander Graham Bell Chapter of the Pioneer Volunteers and the Columbia Lighthouse for the Blind on Saturday March 31 at the Centreville Moose Lodge, Chapter 2168, in Fairfax. Photo by Deb Cobb. 9
  10. Telling Amy’s Story On February 28, Seven Mountains Club Charlotte Bower and President, Jerry Ross made the presentation of “Telling Amy’s Story to the Huntingdon, Pennsylvania Rotary Club. Giving a brief introduction of the Pioneers and projects we do, Jerry told the 41 Rotary members how and why the Verizon Foundation got involved in doing the documentary of Amy’s Story. After viewing the DVD of Amy’s Story, Jerry told the Club he was not only involved with the story as a Verizon Pioneer, he was also involved because he knew Amy, her parents and grandparents and went on to say that his own daughter had been involved in a domestic violence abusive marriage and was able to get out of the marriage safely. A representative from Huntingdon House Shelter was available for questions and comments that the Rotarians might have. Literature regarding domestic violence was also made available. During the discussion period a Rotarian mentioned she was on the Board of WPSU and was very appreciative of the Verizon Foundation and all it has done. Telling Amy’s Story was also presented to the Soroptimist Club, State College in September and Patton Township Lions Club, Centre County in October. 10
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  12. Mrs. Rodger, We have completed the painting of the three maps in Framingham, MA.  I have been hearing nothing but rave reviews from all the students who have told me they love the maps and the 4 squares and hopscotch we painted.  My project would not have been possible with out the support of the pioneers I will treasure the opportunity that the pioneers gave me to plan and then lead my Eagle project .  I am sending to you the links to two time lapsed videos that my father shot showing the painting of the maps. You are a true asset to the Pioneers and I appreciated your assistance every step of my project.  Thank you, Matt
  13. Isabella Stuffed Bear and Surgery Cap
  14. Marie, Thank you so much for the Stuffed Bear and Surgery Cap my daughter received at Fauquier Hospital on two different occasions.  Isabella (My Daughter) still carries around her stuffed bear and has named it “Greenie”, and though she doesn’t carry around her surgery cap, she has it safely tucked away in her “Treasure Box”. If it is not too much to ask… could I get an address where you can be reached so that we may send you a thank you letter and some pictures. I think that what you are doing is a truly wonderful thing and you deserve to be thanked.  When mentioning to Isabella that I was having my friend Bill, at the phone company, track down the person who made these for her… She was elated that she might get the chance to thank you. Hope to hear back from you soon. Again, thank you;  What you are doing is making an unpleasant visit to the hospital, much happier for my daughter and surely other children as well. Sincerely, Kevin Shriver
  15. Dear Pioneers, Thank you for The hat and “Greenie”.  Because Green is my favorite Color.  I sleep with Greenie every Night. Isabella I will be 6 on August 31st.
  16. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Bikini….. How we got here – HQ perspective Organization 501c10 501c3 CEO’s Jim Gadd Marty Lee Charlene Hill 7/17 Chapter leaders’ call Direct Mail Barton Cotton SCA 2012 RFP Projects & Programs I Like Me Project Connect Power Up To Read 16
  17. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites How we got here – Verizon perspective Foundation President Suzanne DuBose Patrick Gaston Rose Kirk Funding Originally multi-year Originally $1.3M 2013 = $0 Internal Support Prior to 1994 – 58 employees 1995 – 2 employees Became Contractor? 17
  18. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites How we got here – Frontier, FairPoint & Telcordia perspective Frontier Rochester Telephone Anomaly in Frontier Growing…….thru Vz wireline sales ~ 2,000 members FairPoint Originally one Verizon chapter Formed when Verizon sold off MA, NH & VT wireline services ~ 7,000 members Telcordia Was Bell Labs soon to be Ericsson? ~ 2,000 18
  19. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites How we got here –VFFT chapter perspective Who has been along for the ride……. Gabe Olah June Weakly Mary Lefebvre Marilyn Stevens Dan Carnali Leni Herr Nancy Mazepa George Albright Cynthia Douglas Jeanine Shabazz Linda Dudley Linda Steuerwald Ann Cove Deb Foley Geneva Templin Jackie Gunn Denise Darden-Woody Gerry Verrechio Nouvelle Helmick ????? And how does the above impact training???? 19
  20. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites 2011 VP wrap up 2013 VFFT HQ board members Bylaw changes discussion What ifs discussion 20
  21. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites 2011 VP wrap up HQ Interim CEO Sponsor prorate removed ($1M) CenturyLink buys Qwest Centennial Start of bylaw discussions Verizon New rules of engagement Glide path to zero funding FFT Telcordia bought by Ericsson FairPoint & Frontier status quo 21
  22. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites 2013 VFFT HQ board members Deb Foley; 1st HQ board member Will attend face to face HQ board meetings and calls Will be available for committee work Motion to add second HQ board member Motion to be made;  I move to appoint Jackie Gunn as our second HQ board member.  The chapters have decided that they will only fund one HQ board member’s travel expenses, so Deb Foley, our other HQ board member , will have Jackie’s proxy at all HQ  board meetings.  Jackie Gunn; 2nd HQ board member Will attend any face to face HQ board meetings Deb cannot Will attend any HQ conference call board meetings Will be available for committee work Working titles for Deb and Jackie? 22
  23. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Define new Executive Director/VP expectations…… Expectations and responsibilities Group Responsibilities Monthly chapter leader calls? Represents V & FFT on HQ board Has authority to make decisions? Review chapter/council/club minutes? Act as arbitrator for some chapter issues? If asked? If VP sees an issue? Address any unethical, immoral, illegal activities? Inappropriate sexual advances Stolen monies Leaders not abiding by bylaws 23
  24. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Define new Executive Director/VP expectations Expectations and responsibilities HQ Responsibilities Direct Mail Campaigns Review all copy Monitor cost of fundraising Barton Cotton Present Campaign Monitor new royalty products Make sure our members aren’t being abused Make sure cost are reasonable Make sure royalties are fair NBNA CDs Life insurance product Monitor HQ leadership; especially CEO/Ex Dir 24
  25. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Define new Executive Director/VP requirements Expectations and responsibilities HQ Responsibilities Board Attend calls & meetings ~ 3 face to face bdmtg/yr Evaluate CEO/hire CEO Approve HQ budget Monitor HQ budget Constantly evaluate services provided to members Must approve any chapter/council/club expense or contract valued at > $5K  Committees Finance Investment Operations – monthly calls CEO search committee 25
  26. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Discuss reporting structure Who does the VP report to? Who ok’s their business expenses? Who evaluates how they are doing? Are there reports that the VP will be responsible for? 26
  27. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Should we reconstitute key operating committees to assist VP? In the past we had: Admin, Communication, Development, Finance & Volunteerism Maybe we should entertain the following KOC: Administration Assist with FtoF and Training Conference Finance Assist with financial decisions Budgets Governance Handle any governance issues 27
  28. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Expectations from both sides (Deb Foley) Communications: Emails, Monthly Calls, Minutes Hard Stop Deadlines, Chain of Command for issues, Following the established & agreed upon rules, Be informed, keep the membership informed. Understanding the Grant guidelines and what is required in order to use it to your advantage. Chapter governance Are you using your Website/Facebook and other social media to your advantage? How about a Pioneer APP? 28
  29. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Bylaw changes (Deb Foley) Three main changes include: increasing the number of board members from six to fifteen, chairman to be elected by the board from the board, and going forward the board will be able to make changes to the bylaws right time because of the new truly representative board. 29
  30. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Rationale for Proposed Revisions to Bylaws - June, 2012 Background: In 2004, when the Pioneers organization converted to an incorporated 501 (c) (3) entity- from a fraternal 501 (c) (10) designation, several revisions were made to the Association's Constitution and Bylaws in order to better reflect the organization's status as a corporation. As we enter the second century of the Pioneers, we find the organization facing several changes and challenges that cause the Pioneers Board to recommend changes to the Pioneers bylaws to better reflect our current operations, and that pave the way for the future governance of the organization. One of the core changes proposed is to change the composition of the Pioneers Board of Directors to reflect a different balance between corporate sponsor representatives and Pioneers field leadership representatives. Several of the proposed changes also reflect the current standards for nonprofit bylaws in the state of Colorado where Pioneers is incorporated. The changes that you have before you document the proposed revisions as agreed to and recommended by the Board of Directors and have been approved by the Association's legal counsel. Voting Process: Delegates will vote on the changes to the document as a complete package. The ballot you receive will give you the choice to vote "yes" or "'no" on the proposed amended bylaws. 30
  31. Pioneers

    Proposed Bylaws Amendments – June 2012
  32. Proposed Changes – In a nutshell 1. Board Structure 2. Chair position 3. Amending the Bylaws 4. Requirement for an Annual Meeting
  33. Board Structure Why? There are some significant strategic conversations that need to take place over the next few years that will affect the future of the organization. These decisions could affect how the organization operates, who can be members, what membership means, dues – many core issues. The Board believes that it is critical that members have the strongest voice at the table during these conversations.
  34. Board Structure What are the proposed changes? 1. The board would increase from 6 to, initially, 15 individuals to ensure that there are more opinions and voices at the table. 2. The new members would be directly elected by the delegates from the membership. 3. Board seats would more closely reflect membership counts in each group to ensure that members, not just sponsors, are more fairly represented. 4. Elected representatives of the membership will be the majority of the Board moving forward.
  35. Chair Position What are the proposed changes? The chair position has historically been a rotating position, assigned by a sponsor company. This proposal would have the chair elected by the Board from their membership, and would introduce a vice chair position. Why? The Board believes these changes allow for more continuity of leadership, as well as ensuring that the chair has a good knowledge of the Pioneers and the Board operations before taking the position.
  36. Amending the Bylaws What is the proposed change? This proposal would move the ability to amend the bylaws going forward to the new Board. Why? The new board that will be created will have a majority of members that are directly elected by the delegates, and are accountable to the members and delegates they represent. The Board of a 501(c)(3) has responsibility for the strategic direction and governance of the organization, and it is customary for them to have the oversight role over the bylaws as well. Ultimately, the intent of these proposed changes is to increase the voice of the members in the strategic, operational and governance discussions of the organization by giving the members the majority voice on the Board.
  37. Annual Meeting What is the proposed change? The change is to remove the requirement to have an annual meeting of the delegates of the organization. Why? The annual meeting, as Pioneers has had it in the past, is more than we can afford to have on an annual basis– in terms of both time and resources. This will not mean that the annual meeting will never happen again, but it gives the board the option to develop and execute an annual meeting on the timetable and scale that Pioneers can afford going forward.
  38. When will the vote be? The vote will be open from June 10-June 24. All 2012 delegates that have been identified by the groups or are identified in the current bylaws will be eligible to vote. It will be an electronic vote, primarily conducted through surveymonkey.com. Delegates will receive email communication inviting them to vote.
  39. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites What is happening at national? Structure Calls with new CEO Revenue generators 2013/2014 strategy Updated practices 39
  40. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Pioneer Chapter Leaders – I am happy to let you know that the Pioneers Board has completed its review and updates of the Pioneers Practices.  These updated documents are now available online at http://www.pioneersvolunteer.org/membercenter/volunteerleadershipresources/pioneerspractices/default.aspx.  I would encourage you to visit this site and review these documents. As many of you know, the Pioneers Practices are designed to provide practical guidance in Pioneer operations and leadership.  We hope these updated documents will be useful to you in your leadership role. Thank you for your service to the Pioneers! Carey 40
  41. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Pioneers Unit Operations Pioneers Practices contain the rules and methods of operation and basic reference material for the Organization and its units. Pioneers leaders are encouraged to utilize this material and to ensure that the information is shared with incoming leadership. 1A - Communication1B - Bylaws1C - Rules of Operation for Chapters 2A - Forming Chapters2B - Community Service2C - Committees2D - Participation2E - Nominating3A - Membership3B - Life Members 4A - Finance4B - Appendix - Chart of Accounts (Coming Soon) 41
  42. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites What if…….Contingency Planning (Deb Foley) Companies stop payroll deductions VFFT solution, or HQ solution? Companies stop vendor sales Companies stop new member solicitation Companies stop use of company property for chapter offices, storage and/or museums 42
  43. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites 2013 chapter funded group expenses Finance discussion - proper account codes; Diane Nelson 43
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  46. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Finance discussion - proper account codes; Diane Nelson 46
  47. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites VP Project Update; Ann Cove 47
  48. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Train the Trainer Discussion Content Delivery method 48
  49. Friday, November 5, 2010 10:00AM-5:00P Opening & Welcome to Alexandria, VA Pledge of Allegiance National Anthem Mission/Vision State of The State Expectations and plans for 2011 Steve’s role as VP TP Organization Housekeeping/Agenda/Meet Your Peers
  50. Friday cont’d Lunch Chapter Responsibilities to the Group Expectations of VP Email Conference Calls Chain of Command Roles and Resonsibilities Minutes Motion Form Roles and Responsibilities of Chapter Pioneer Guidelines-Robert’s Rules Break
  51. Friday cont’d Overview/summary- Rules of Operation One Bylaw Mock Meeting What went wrong? Do’s and Don’ts 5:00PM-Have a good evening!
  52. Saturday, November 6, 2010 8:00A-4:30P Welcome back Finance Review of Accounting Center New accounting process and procedures Vouchers Cash/Check handling policy Reports and how to read them Break
  53. Saturday cont’d Awards/Grants/Membership Hours/PALS Review of guidelines Helpful Hints Areas Diane can support Website Training/Updates Projects/Fundraisers Review of past projects Q&A and list of additional information needed Region Projects Lunch
  54. Saturday Cont’d Overview of Pioneer Training Book President’s Year in Review What is my chapter/council/club responsible for? Review of calendar People Management Keeping the chapter rolling What Went Well/Training Survey Break Chapter Roll Call/Thank You(s) & Heart of Pioneering (Everyone Together) Hall of Fame Dinner- Cash Bar 5:30PM
  55. Different Take on what to train on: OVERALL GROUP GOALS & OBJECTIVES CHAPTER DEVELOPMENT Working as a team - Get to know one another better What is your Chapter’s Culture? How do you manage your Chapter? COMMUNITY RELATIONS Who are your non-profit Community Partners? Who are your Community Business Partners? Constant Contact – Expand to our Partners RESOURCE DEVELOPMENT (aka Fundraising) What are our goals/objectives? To become 100% self sufficient? Understanding National Fundraising efforts. How do you raise funds? Internal? External? Are you spending too much and expending a lot of effort for little return? How can we raise funds differently? COMMUNICATION How do you Communicate with your Chapter/Councils/Clubs? How do you communicate with your stakeholders (community agencies/businesses) Do you use Social Media? Facebook, Linkedin, Twitter, Blogs, Websites Does your chapter have a Facebook page? If not, why not? How can we use Constant Contact to communicate better? 55
  56. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Train the Trainer Discussion Delivery method?????? Face to Face meeting in fall (~40 folks) ~ 1 ½ day training meeting Trainers then rollout the training locally Cost ~ $600 to $700 per attendee Total cost to organization ~ $26,000 Via ~ 3 two hour conference calls Either train the trainers or Train everyone who needs to be trained Cost $0 56
  57. VFFT Face to Face Meeting June 9th &10th 2012 Crystal City – Embassy Suites Fundraising Opportunities – Deb Foley Literacy Legacy Many dictionary projects have been started by people who wish to honor the memory of friends or family members. By giving dictionaries to young people, families honor loved ones by sharing their love of language and learning. John Friant, Sr., started a dictionary project for the children of Clarke County, VA. After his death, his family created a fund which allows the Clarke County Education Foundation to continue the project each year in his memory. Dictionary Project board member Linda Keetch got involved with the project as a way to honor the memory of her father, who loved dictionaries. Several service clubs around the country have dedicated their projects to the memory of club members, such as the Rotary Club of Concordville-Chadds Ford, PA, whose project is in honor of the late Mr. Don Weldon. The Albany, GA, Council of AT&T Pioneers' project honors Pioneer Wynette T. Key, whose daughter funded the project in her memory. 2013/2014 Strategies – Deb Foley Wrap Up – all Volunteer Project – Deb Foley 57
  58. Any Questions? 58
  59. The Grandkids Mnvbv William Alex Nate-Alex-Owen Lucy Nate Henry & Morgan Sophia
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