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Project Board Update UNDP Knowledge Management 2014-2017 Part 1 September 2016

Project Board Update UNDP Knowledge Management 2014-2017 Part 1 September 2016. Objectives. PART 1 Present project activities since last Board meeting PART 2 Present proposed 2016/17 work plan Budget and staffing situation Project Board decision points Approval of Project Report 2015

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Project Board Update UNDP Knowledge Management 2014-2017 Part 1 September 2016

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  1. Project Board Update UNDP Knowledge Management 2014-2017 Part 1 September 2016

  2. Objectives PART 1 • Present project activities since last Board meeting PART 2 • Present proposed 2016/17 work plan • Budget and staffing situation • Project Board decision points • Approval of Project Report 2015 • Approval of Work Plan 2016/17 • Approval of added activities to project results framework

  3. Key Activities conducted 1/2015 to 6/2016(Budget: $220,000) • K-products Development and Dissemination Process • KM measurement framework • Re-alignment of UNDP’s Knowledge Networks • Transition from Teamworks to Yammer • Public Online Dialogues and Consultations • Support to Lessons Learned collection • UNDP-wide Expertise Mapping

  4. Improved K-products Development and Dissemination Process • Introduced pipeline to track knowledge product development (https://intranet.undp.org/unit/bpps/DI/Lists/Knowledge%20Products%20Pipeline/AllItems.aspx) • Tool gives overview of upcoming products and publications • POPP 7-Steps QA procedure monitored more closely • Pipeline used for ROAR and other corporate reporting • End-of year report on knowledge products developed and disseminated to BPPS clusters • Initiated improvements to global library of knowledge products and publications (with BERA) • Revised library taxonomy in alignment with new BPPS taxonomy • Introduced rating feature & pop-up survey for qualitative feedback to better understand quality and impact of UNDP products.

  5. K-products Development and Dissemination Process – New Ratings Feature

  6. K-products Development and Dissemination Process – Pop-up survey

  7. KM Measurement Framework

  8. KM Measurement Framework

  9. KM Measurement Framework • Developed range of metrics for KM in UNDP • Started data collection for 2016 • First report on indicators to be shared early 2017 • Shared first set of new metrics on knowledge products via KM Update June 2016

  10. Re-alignment of UNDP’s Knowledge Networks • Launched new Knowledge Networks (KNNs) in Feb 2016 • KNNs engage with around 10,000 members, internal and external to UNDP, and have responded to over 200 queries from Network members through facilitated and community-driven exchanges. • The KNNs have run formal e-discussions, soliciting over 330 responses from internal and external experts and stakeholders on the topics of Preventing Violent Extremism, UNDP’s Strategy on HIV, Health and Development 2016-2021, BMS 15 Operational Challenges, and an Integrated DRR - CCA Mainstreaming Framework. • Networks rely on facilitation capacity within Clusters (10% of a staff member’s time per network), and 1 full-time P3 position in DIG

  11. Led Transition from Teamworks to Yammer • ICT Governance Group decision of May 2015 to move UNDP’s internal peer networking function from Teamworks to Yammer (part of Microsoft Office 365) • Technical platform change that continues the business function for corporate social networking established by Teamworks • Cost savings (Yammer comes with MS Office 365 package) & integration • Transition cost covered by Teamworks 2015/2016 budget • Worked with BMS/OIMT on technical transition & change management • Soft launch in Feb 2016 in conjunction with realigned Knowledge Networks • Bilateral consultation with admins of over 800 Teamworks spaces and assistance on transition to Yammer • Teamworks content to be migrated into UNDP intranet by end 2016 • Guidance materials and training developed • UNDP Yammer now engages over 8700 members, 596 groups, with over 39,000 total messages sent

  12. Public Online Dialogues and Consultations • An extension of Teamworks platform with highly customized interfaces has serviced large-scale public consultations • Rio+ Online Dialogues • World We Want 2015/2030 • World Humanitarian Summit Consultations 2016 • Urban Dialogues for Habitat III 2016 • ECOSOC’s 2015 Annual Ministerial Review Online Consultation • UNDESA’s e-Dialogue for 54th session of the Commission for Social Development • Global Forum on Youth, Peace and Security • Syria Resilience Development Forum (RDF) • “MY UNEA” (UN Environmental Assembly, UNEP) • DIG generated cost-sharing revenues of $167,733 in 2015 from partners to implement above activities for them • UNDP also hosted its own public consultations on SP areas: • HIV, Health & Development Strategy 2016-2021 • Integrated DRR & CCA Mainstreaming Framework

  13. Support to Lessons Learned collection • Introduced 2015 ROAR question to collect lessons from evaluations (thereby established technical foundation for lessons learned capture in Corporate Planning System) • Commissioned review of programme lessons learned from ROAR and Decentralized Evaluations 2014 and 2015 that informed the SP MTR • Introduced Lessons Learned requirement as part of Project Closure Process and in the Corporate Planning System • Experimented with UNV Lessons Learned assignment to collect lessons learned from Country Office in Addis

  14. UNDP-wide Expertise Mapping • RBAP piloted custom-made Talent Map in Asia-Pacific region in 2015, capturing 189 staff profiles • DIG exploring potential for global adoption of suitable solutions for expertise search • Strong rationale for pursuing expertise mapping through off-the-shelf Microsoft tools that integrate with other business functions (e.g. Yammer networking, COSMOS service tracking)

  15. Financial overview 1/2015 – 6/2016

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