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Managing Self and Emotional Quotient

Managing Self and Emotional Quotient. By Dr Anjali Bansal anjalibansal@gmail.com. IQ,EQ & SQ. IQ : Intelligence Quotient is a measure of your mental intelligence EQ: Emotional Quotient is a measure of emotional intelligence

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Managing Self and Emotional Quotient

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  1. Managing Self and Emotional Quotient By Dr Anjali Bansal anjalibansal@gmail.com

  2. IQ,EQ & SQ • IQ : Intelligence Quotient is a measure of your mental intelligence • EQ: Emotional Quotient is a measure of emotional intelligence • Emotional Intelligence is the sum of the strengths and weaknesses of your emotional competencies that influence how you handle yourself and others in coping with the demands of your business and personal life • SQ: Spiritual Quotient is a measure of your spiritual intelligence

  3. Why EQ matters? • People with high EI (i.e, high EQ) are able to: • relate to others with compassion and empathy, • have well-developed social skill, • have emotional awareness to direct their action and behavior • There is a strong correlation between emotional intelligence and work performance

  4. How EQ will help you? • Solve problems by using both logic and feelings • Be flexible in changing situations • Help other people express their needs • Calmly and thoughtfully respond to difficult people • Keep an optimistic and positive outlook • Continuously learn how to improve yourself and your organization

  5. Emotional Quotient • EQ is NOT • Aptitude • Achievement • Vocational interest • Personality

  6. EQ is: • Made up of short-term, tactical, dynamic skills that can be reliably measured • Improved by training, coaching, experience

  7. Emotional quotient • Why do some people possess a greater emotional well-being? • Why are some people better able to achieve success in life? • Why do some people who are blessed with superior intellectual abilities seem to fail in life, while others with more modest gifts succeed?

  8. Model of emotional intelligence • Intrapersonal interpersonal • Stress management adaptability • general mood • effective performance

  9. Definition • “Emotional Intelligence is the aggregate of the strengths and weaknesses of your emotional competencies that influence how you handle yourself and others in coping with the demands and pressures of your business and personal life”

  10. “Emotional Intelligence is our ability to be aware of, make sense of, and make use of information from our emotional competencies to guide our thinking and actions with ourselves and others

  11. The Research • In every field, your EQ (emotional quotient) is 2 times as important as your cognitive abilities • Almost 90% of success in leadership is attributable to EQ.

  12. Emotional intelligence map Self-AwarenessEmpathy Emotional Awareness Understand Others Accurate Self-Assessment Developing Others Self-Confidence Service Orientation Self Management Leveraging Diversity Self Control Political Awareness Trustworthiness Social Skills Conscientiousness Influence AdaptabilityCommunication Innovation Conflict Management Motivation Leadership Achievement Drive Change Catalyst Commitment Building Bonds Initiative Collaboration & Cooperation Optimism Team Capabilities

  13. Self awareness • Definition: The ability to look at and understand oneself, respect and accept oneself, accepting one’s perceived positive and negative aspects as well as one’s limitations and possibilities.

  14. Self awareness • Not self-esteem • Like yourself as a total, and sometimes contradictory package, “warts and all” • Comfortable with yourself without “tooting your own horn” • Leads to authenticity • Components • Security • Self-assuredness • Inner security • Self confidence

  15. Empathy • Definition: The ability to be attentive to, to understand, and to appreciate the feelings of others…it is being able to “emotionally read” other people.

  16. How to increase your EQ • Conduct a “personal inventory.” • Analyze the setting & identify skills needed. • Enlist trusted friends. • Focus on a few competencies. • Practice, practice, practice. • Be observant and reflective. • Don’t expect immediate results. • Learn from your mistakes. • Acknowledge your successes

  17. Exercise • Rate yourself according to these EQ-i factors • Which of the EQ-i factors would you most want to further develop and why? • What are 1 or 2 specific actions you could take starting today to enhance your EI?

  18. Thank you

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