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As government agencies strive for greater efficiency and transparency, several technology trends are shaping the future of Information Management (IM). Innovations such as artificial intelligence, cloud computing, and data analytics are becoming essential tools for improving service delivery and enhancing decision-making. Additionally, the adoption of digital transformation practices, including e-governance and blockchain technology, is playing a crucial role in ensuring data integrity and security. These trends are paving the way for smarter, more citizen-centric public services.
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