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Workplace Writing: Business Letter

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  1. Workplace Writing:Business Letter Writing Workshop Explanatory Text Prentice Hall Literature Common Core Edition Grade Nine Pg 512-517

  2. Business Letter • A piece of correspondence (communication) that you write when conducting (doing) business or handling professional matters

  3. Business Letters • Should be: • Clear • Direct • Courteous (polite) • Well formatted

  4. Business Letters • Can be used for: • Requests for information • Appointments • Interviews • Formal complaints • Formal commendations • Proposals

  5. Business Correspondence Formats Letter Email Subject line – short and to the point Greeting Body Closing Electronic signature • Heading • Inside address • Greeting • Body • Closing • Signature

  6. Assignment • Write a business letter to a company in which you ask for information about a product or service you are interested in using. • Include: • Formal polite language • A clear purpose • Relevant background • Error-free grammar • 2 copies, one formatted like a letter, one formatted like an email

  7. Audience • The individuals that will or will most likely be reading your text

  8. Business Letter Audience • You are writing to professionals who work in the industry • Your

  9. Tone/Voice • Voice – a writer’s own style of writing, includes word choice, sentence structure, and tone. Can be fast, slow, blunt, meandering, breathless, etc… • Tone – the writer’s attitude toward the audience or subject. Can be formal, informal, serious, playful, bitter, ironic, etc…

  10. Business Correspondences • Voice: • Formal • Concise (to the point) • Tone: • Professional/business like • Respectful

  11. Business Letter Correspondences • To keep a formal tone: • Avoid slang and contractions (I have a beef, can’t, won’t) • Replace causal language with formal expressions • Include only essential information the person needs to answer your questions • Follow formatting conventions

  12. Tone Examples Casual Formal I am planning on purchasing a new bicycle. I like riding on the street, but I mostly ride the bike trails with my parents. Would a mountain bike be best for me? Or would a hybrid better serve my needs? What is the price range for recreational bicycles like these? I love riding bicycles. I have outgrown mine and want a new one really badly. Which is the best kind for me? How much does it cost?