Welcome! BMA-Minnesota Social Media Panel Discussion

1. Welcome! BMA-Minnesota Social Media Panel Discussion

2. BMA-Minnesota is the only organization in this area formed exclusively to help B2B marketers and communicators keep on top of the latest trends, products and strategies.

3. Brand Building • Web site Phase II • Member Resources • Creating a Community • Publicity • TCB Advertising Campaign

4. Member Communication • E-mail Updates/Announcements • We expanded our social media footprint. Join us on Twitter, LinkedIn and Facebook. http://tinyurl.com/da3lc7

5. Professional Development • Topic Tracks • Management • Marketing • Technology • Forums • Featured Speaker (public) • Panel (public and members only) • Small Group (public and members only)

6. Members, join us: • Wednesday, March 18 at 7:30 at the Urban Bean for a follow-up discussion on social media • Thursday, April 2 at 5:30 for a chapter meeting. You’ll have the opportunity to network with your fellow members and hear about the future of BMA-Minnesota

7. How Social Media can Breathe Life Into Your B2B Marketing Program

8. Today’s Panel Features: • Tom Pick, author of WebMarketCentral.com and marketing executive at KC Associates, LLC • Jared Roy, president of Risdall Integration Group • Mark Palony, marketing manager of SAP Solutions, SoftBrands • Beth Fischer, market research advisor from the The TCI Group, moderator

9. What is Social Media? • According to Wikipedia, Social media is information content created by people using highly accessible and scalable publishing technologies that is intended to facilitate communications, influence and interaction with peers and with public audiences, typically via the Internet and mobile communications networks. • According to Tom Pick, social media incorporates the 4 C's of social media - "online tools that permit users to create content, within a given context, to help establish connections and engage in conversations."

10. Tom PickMarketing & PR Executive, KC Associates*****************KC Associates2725 Sherwood RoadMounds View, MN, 55112 USADirect: +1 763 244 3462 Fax: +1 763 390 2070Mobile: +1 763 438 1670 Skype: tom.pick www.kc-associates.com TOM PICK • Marketing & PR Executive for b2b IT marketing agency KC Associates • Outsourced CMO and group web marketing specialist, focused on SEO, online marketing and social media • Author of the multiple award-winning WebMarketCentral blog • Get to know Mark at: www.linkedin.com/in/tompick, http://www.twitter.com/tompick and http://tompick.com

11. Social Media Experience • Blog design, writing and promotion • Online reputation management • Social media releases • Blogger outreach and guest posting • Twitter • Linkbait and social promotion • Wikipedia and Knol

12. Jared Roy President, Risdall Integration Group *****************Risdall Marketing Group 550 Main StreetNew Brighton, MN, 55112Direct: 651 286 6731 jared@risdall.com JARED ROY • President, Risdall Integration Group • #1 Web development and design firm • #6 Public relations firm • #8 Advertising agency • Developing integrated, digital and social marketing campaign strategies to help achieve client objectives and long-term visions • Developing and planning the convergence of traditional and new media • Developing online influencer outreach strategies • Get to know Jared at: www.linkedin.com/in/jaredroy www.twitter.com/laskaroywww.fourthshiftedition.com/blog www.jaredroy.blogspot.com

15. MARK PALONY Global marketing manager for SoftBrands, an enterprise software provider Responsible for all aspects of marketing, communications and public relations for SAP Solutions Mark manages execution of the company’s social media strategy -- including the blog, Twitter, podcasts, videos and KPIs Get to know Mark at: www.linkedin.com/in/markpalony, http://www.twitter.com/markpalony and http://www.fourthshiftedition.com/blog Mark PalonyMarketing Manager, SAP Solutions*****************SoftBrands800 LaSalle AvenueSuite 2100Minneapolis, MN, 55402 USADirect: +1 612 851 1898 Fax: +1 612 851 1560Tel: +1 612 851 1500 Mobile: +1 763 257 5202 www.softbrands.com

16. SoftBrands Social Media Experience Reverse entry Defined strategy Successes Twitter connections Food safety release

18. Social Monitoring Tools Free tools  Google Alerts: alerts.google.com  BlogPulse: www.blogpulse.com  Technorati: www.technorati.com  Twitter Search: search.twitter.com http://mashable.com/2008/12/24/free-brand-monitoring-tools/ Advanced (paid) tools:  Radian6: www.radian6.com  Collective Intellect: blog.collectiveintellect.com  HubSpot: www.hubspot.com http://mashable.com/2008/12/29/brand-reputation-monitoring-tools/

19. Monitoring Tools • Google is your homepage

20. Monitoring Tools • www.search.twitter.com

21. Monitoring Tools • Google Alerts

22. Monitoring Tools • RSS Feeds

23. Monitoring Tools - Blogs

24. Monitoring Tools

25. Is Social Media for B2B? • There are IT-oriented communities like Slashdot (http://slashdot.org/), Dzone (http://www.dzone.com/links/index.html) and ITtoolbox (http://it.toolbox.com/) that are successful because technology buyers are heavy social media consumers and comfortable with the technology, but very little in the way of B2B-specific sites. • One exception worth noting is a relatively new site called FYIndOut (http://www.fyindout.com/). If you’ve ever used Angie’s List (http://www.angieslist.com/Angieslist/) to find a home repair contractor or Epinions (http://www.epinions.com/) for reviews of consumer products, FindOut wants to be a combination of those sites but focused on B2B products and services. It will be interesting to see how that model performs.

26. Suggested Links from our Panel Five Ways to Use Social Media to Find B2B Influencers http://blog.hubspot.com/blog/tabid/6307/bid/4553/5-Ways-to-Use-Social-Media-to-Find-B2B-Influencers.aspx Tweeters use Twitter for Business http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=101018