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Lesson 10

Lesson 10. E-MANAGEMENT SYSTEMS. What is an Entrepreneur?. Entrepreneur n. a business man or woman of positive disposition who attempts to make profit from opportunities by risk, initiative and guidance from 2-small-business.com. SESSION OBJECTIVES. ROLE OF MIS

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Lesson 10

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  1. Lesson 10 E-MANAGEMENT SYSTEMS

  2. What is an Entrepreneur? • Entrepreneur n. a business man or woman of positive disposition who attempts to make profit from opportunities by risk, initiative and guidance from 2-small-business.com

  3. SESSION OBJECTIVES • ROLE OF MIS • J.I.T. AND PROCESS RE-ENGINEERING • J.I.T. AND SUPPLY CHAIN MANAGEMENT • INTERNET AND SUPPLY CHAINS

  4. FIGURE 10:1 AN EXAMPLE MIS MODEL

  5. PRE-INTERNET M.I.S. OPERATIONS IMPACTED BY: • POOR DATABASE COMPATABILITY • BATCH, NOT REAL-TIME, DATA PROCESSING • IRREGULAR DATA ACQUISITION • POOR STORAGE AND ACCESS TO INFORMATION • IMPORTANCE OF UPGRADING INFORMATION MANAGEMENT BECAME APPARENT WITH ADVENT OF J.I.T.

  6. EIGHTIES SAW USE OF PROCESS RE-ENGINEERING TO SPEED UP INTERNAL PROCESSES • NEED TO CHALLENGE JOB PROCESS CONVENTION • ALTHOUGH CLAIMED AS VERY EFFECTIVE, ACTUAL EXAMPLES LESS CONVINCING • IN MANY CASES I.T. SYSTEMS NOT CAPABLE OF PROVIDING INSTANT INFORMATION

  7. FROM SINGLE J.I.T. EVOLVED INTEREST IN TOTAL SUPPLY CHAIN INTEGRATION • AGAIN ASPIRATIONS OFTEN FRUSTRATED BY I.T. SYSTEMS • APPLICATION OF EDI TO IMPROVE DATA EXCHANGE PROVED EFFECTIVE • MEANS CAN INTEGRATE AND OPTIMISE PRODUCT MOVEMENTS

  8. STILL DATA EXCHANGE LIMITATIONS • ENTERPRISE RESOURCE PLANNING (ERP) SOFTWARE PROMISED SOLUTION • EDI SYSTEMS USUALLY BASED ON EXPENSIVE PROPRIETARY SOFTWARE • INTERNET OFFERS OPEN DATA EXCHANGE WITHOUT NEED FOR PROPRIETARY SOFTWARE

  9. CONCERNS OVER DATA SECURITY • EMERGENCE OF EXTRANETS (= CLOSED INTERNET SITES) • MOVE TO INTEGRATE ERP AND INTERNET SYSTEMS • RECENT ENTRY OF “INTERNET ORIENTATED” DEVELOPERS WITH IMPROVED ERP SYSTEMS

  10. EARLY ON-LINE SYSTEMS CONCENTRATED ON INTERNAL AND EXTERNAL PROCUREMENT • GE SYSTEM HANDLES $1 BILLION TRANSACTIONS / YEAR • BOISE CASCADE AS HUB LINKING 1200 SUPPLIERS AND 17,000 CUSTOMERS

  11. MUST BE DESIGNED TO MEET USER DESIRES AND REQUIREMENTS • BEHIND WEB-SITE MUST BE A REAL COMMITMENT TO T.Q.M. AND J.I.T. • MUST ALREADY HAVE HIGH LEVEL OF I.T. EXPERTISE

  12. FIGURE 10:4 AN INTEGRATED E-COMMERCE MANAGEMENT SYSTEM

  13. NEW DISTRIBUTION MODELS • BARBALHO PROPOSES E-COMMERCE MEANS: • REDUCTION IN WAREHOUSE AND PRODUCTION CAPACITY (= DEMATERIALISATION) • REDUCTION OF ELEMENTS IN SUPPLY CHAIN (= DISINTERMEDIATION) • EMERGENCE OF EXTENDED NETWORK ENTERPRISES (= DEVERTICALISATION) • EMERGENCE OF NEW SERVICE CONCEPTS BY SUPPLY CHAIN MEMBERS

  14. EMERGENCE OF APPLICATION SERVICE PROVIDERS (ASPs) TO RENT ACCESS TO COMPLEX SOFTWARE • PROCUREMENT MOVING ENTIRELY ON-LINE • IN SOME CASES MAJOR FIRM IS CONTROLLING HUB • OTHER CASES ON-LINE SYSTEM IS OPERATED BY A “NEUTRAL” HUB

  15. Reasons to join 2-small-business.com • To get FREE marketing content • To become an Entrepreneur • To get these benefits • To get discounts on our services • To get FREE software

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