nonverbal communication n.
Skip this Video
Loading SlideShow in 5 Seconds..
Download Presentation


432 Vues Download Presentation
Télécharger la présentation


- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript


  2. TOPICS • Clothes and Color • Design,Movable Objects and Lighting, • Seating, • Space, • Silence and Vocal Cues, • Material, • Touch, • Time, • Differences Between Men & Women in NVC, • Cultural Differences in NVC, • NVC in Job Interviews.

  3. CLOTHES “Do clothes communicate?”

  4. Clothes are important to firstimpressions. Females Males Clothes (same & opposite-sexed partners) Clothes(same-sexedpartners) Figure and face (opposite-sexed partners)

  5. CLOTHES (cont.) People adorn themselves with a number of other artifacts such as; • Badges • Tattoos • Masks • Earrings • Jewelry

  6. Colors can affect human behavior. • There is a big impact of colors on mental growth and social relations. • The most pleasant huesblue, green, purple, yellow, red. • The most arousing hues red, orange, yellow, violet, blue, green.

  7. COLORS & MOODS Secure/Comfortable Calm/Peaceful Cheerful/Joyful Distressed/Upset Defiant/Hostile Unhappy/Melancholy

  8. COLORS & MOODS (cont.) Exciting/Stimulating Calm/Peaceful Protective/Defending Dignified/Stately Protective/Defending Unhappy/Melancholy Powerful/Strong

  9. DESIGN INNEGOTIATION ROOM • Fixed-feature refers to space organized by unmoving boundaries (rooms of houses). • Semifixed-feature refers to the arrangement of movable objects such as tables or chairs.

  10. DESIGN (cont.) Sometimes we get very definite person orcouple-related messages from home environments. Ugly room Beautiful room monotony, fatigue, headache, discontent, sleep, irritability, hostility. pleasure, comfort, enjoyment, importance, energy.

  11. LIGHTING INNEGOTIATION ROOM • Lighting helps to structure our perceptions of an environment, and these perceptions also may influence the type of messages we send. • The absence of light seems to be a central problem for people who suffer from “seasonal affective disorder” a form of depression particularly acute in winter months.

  12. MOVABLE OBJECTS AND SEATING • The arrangement of certain objects in our environment can help structure communication. • Employees often use objects to personalize their offices. • The arrangement of other items of furniture can facilitate or inhibit communication.

  13. Seating Behaviors • Leadership: At the head or foot of the table. X X

  14. Seating Behaviors (cont.) 2. Dominance: 2 3 4 1 5 2 and 4 are anxious and actually stated they wanted to stay out of the discussion. 1,3, and 5 also were considered to be positions of leadership but of a different type, depending on the position. 1 and 5 attracted the task-oriented leader, the middle position attracted a socioemotional leader-one concerned about group relationships. 4 and 5 are twice as likely to talk to each other as 3 and 4. The other main conversations will occur between 2 and 3, 3 and 4. The most likely conversation is between 4-5 and 1-2. 1, 3, and 5 are frequent talkers, dominant personalities

  15. Seating Behaviors (cont.) 3. Task: • Conversion: • Cooperation: • Coaction: • Competition: X Sitting and chatting for a few minutes before class. X Sitting and studying together for the same exam. X X X Sitting studying for different exams. X X Sitting face to face across a table. X

  16. Seating Behaviors (cont.) 4. Sex and Acquaintance: • In the bar, corner seating for the same-sex friends and casual friends of the opposite sex. • Intimate friends appear to desire side-by-side seating. • In a restaurant everyone choose opposite seating. X X X X X X

  17. Seating Behaviors (cont.) 5.Motivation: High-Positive Motivation “sittingwith your boyorgirlfriend.” High-Negative Motivation “sitting with someone you do not like very much and do not wish to talk to.”

  18. 5. Motivation (cont.) • As motivation increases, persons want to sit closer or to have more eye contact. • When the motivation is affiliative, the choice is sit closer, • When the motivation is competitive, the choice is one that will allow more eye contact.

  19. Seating Behaviors (cont.) Extravertschoose to sit opposite (either across the table or down the length of it). Introvertschoose positions that would keep them more at a distance, visually and physically. 6. Introversion-Extraversion:

  20. NEGOTIATION TABLE It is a typical configuration for contract negotiations. The two parties sit together to indicate and foster unity. Each team is on a different side of the table and the teams are facing each other so each team member can clearly hear what anyone on the other team has to say.

  21. This table may tend to give one party an advantage over the other because the arrangement suggests only one important person, the person at the end of the vertical extension.

  22. This table shows a need for space between the two parities. That space could mean more formality or less trust.

  23. This table may be the most conducive to win/win negotiations because the round shape is usually associated with equality.

  24. SPACE Each of you has a “personal space”, a sort of invisible bubble around you, which you feel is yours and which you do not like to see intruded upon without express permission.

  25. SPACE (cont.) Three major interpersonaldistances are “intimate”, “social” and “public”.

  26. SPACE (cont.) Interpersonal distance is one of the ways you have to express feelings. You tend to move closer to people you like and away from people you do not, if you have a choice.

  27. SILENCE • Silence is another form of communication that can make a situation awkward if used. • Silence occurs when; • You are terribly angry, frustrated. • You are attentively listening to something. • You listen but are bored. • You cannot think of a thing to say. • You are thinking about a point made by speaker. • You do not understand what the speaker said. • There is no more to be said on the matter. • Do not need to say anything.

  28. THE EFFECTS OF VOCAL CUES Vocal behavior deals with how something is said, not what is said. Prosody is the word used to describe all the variations in the voice that accompany speech and help to convey its meaning.

  29. He’s giving this money to Herbie. (He’s the one giving the money, nobody else.) • He’s giving this money to Herbie. (He’s giving, not lending, the money.) • He’s giving this money to Herbie. (The money being exchanged is not from another fund or source; it is this money.) • He’s giving this money to Herbie. (Money is the unit of exchange, not a chech or wampum.) • He’s giving this money to Herbie. (This recipient is Herbie, not Eric or Bill or Rod)

  30. MATERIAL USAGE IN NONVERBAL COMMUNICATION • giving a message that you are making an importantexplanation. • threat to the person in front of you. • distracting yourself and trying to gain time. • the subject is over.

  31. make people intellectual • openness and honesty • not respect you • Hanging it on your neck makes you serious and charismatic. • Playing with eyeglasses means you are bored.

  32. Pipe makes the user DOMINANT in his/her speech. • Blowing a cigarette upper means you are comfortable and powerful. • Blowing it lower means you are bored and anxious.

  33. Rosettes, riggings show that you are belonging a group.

  34. Playing with your tie means you are interested in the opposite sex. • Playing with notebook, paper etc. means you are bored.

  35. TOUCH Touching is so important in the healthy development of human life.

  36. TOUCH Touching is a powerful communicative tooland serves to express a tremendous range of feelings, such as; • Fear • Love • Anxiety • Warmth • Coldness

  37. Sometimes touching may elicit negative reactions depending on the configuration of people and circumstances. • Sometimes people get tense, anxious, and/or uncomfortable when touched.

  38. Who Touches Whom, Where, and How Much? • The amount and kind of contact in adulthood vary considerably with • Age • Sex • Situation • Relationship of the parties involved.

  39. Easy to touch Hard to touch

  40. We can say that people may be more likely to touch when; • Giving information or advice rather than askingfor it • Giving an order rather than responding to it • Asking a favor rather than agreeing to do one • Trying to persuade rather than being persuaded 5. The conversation is deep rather than casual 6. At a party rather than at work 7. Communicating excitement rather than receiving it from another 8. Receiving messages of worry from another rather than sending such messages

  41. Types of Touch • The Handshake. • The Body-Guide. • The Pat. • The Arm-Link. • The Shoulder Embrace. • The Full Embrace. • The Hand-in-Hand. • The Waist Embrace. • The Kiss. • The Hand-to-Head. • The Head-to-Head. • The Caress. • The Body Support. • The Mock-Attack.

  42. SELF-TOUCHING • Some of self-touching behaviors are behavioral adaptations we make in response to certain learning situations. • A number of studies have indicated that self-touching is associated with situational anxiety or stress.

  43. SELF-TOUCHING • Another source of body-focused movements is cognitive (information-processing) demand. YELLOW RED GREEN BLUE

  44. TIME At first, TIME may seem an intangible thing but time is almost treated as a THING; You gain time, waste it, spent it, save it, give it and take it. Time is precious, time speaks…

  45. Time influences our perceptions of people; • For example; • responsible people are “on time” • boring people talk “too long”

  46. We perceive time in four different types: 1. Time as Location “I don’t like eating dinner at 10p.m.” 2. Time as Duration Anactivity can be perceived as boring and we perceive we have been there “forever”. 3. Time as Intervals “It’s been too long since I’ve seen you” 4. Time as Patterns of Intervals It determines our social rhythm – the regularity/irregularity of our lifes, our behaviors and routines.

  47. Men&Women in NonverbalCommunication Are Men from Mars and Women from Venus?

  48. A Woman… • speak an average of 8,000 words a day. • 2,000 vocal sounds, • 10,000 facial expressions, and other body language signals. This gives her a daily average of more than 20,000 communications

  49. A Man… • uses just 4,000 words • 1,000 vocal sounds • makes a mere 2,000 body language signals His daily average adds up to around 7,000 communications.

  50. Women's nonverbal behavior is used to make personal connections. While men's nonverbal communication tends to parallel behaviors associated with dominance and power.