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Improving Harm Across the Board

This presentation outlines effective strategies implemented at St. Joseph’s Hospital in West Bend, WI, aimed at reducing the HARM rate per 1,000 discharges. Key focus areas include acquiring data to identify opportunities for improvement, engaging nursing and physician leadership in priority areas, and encouraging frontline staff participation. By sharing how their actions impact specific goals and maintaining a consistent focus on objectives through data discussions and PDCA cycles, the hospital has seen significant improvements in reducing harm.

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Improving Harm Across the Board

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  1. Improving Harm Across the Board St Joseph’s Hospital West Bend, WI

  2. Reducing HARM Rate per 1,000 discharges

  3. Pearls/ Strategies to Drive Results • Gaining data that clearly shows the area of opportunities or successes • Engagement of nursing and physician leadership with areas of priority. • Frontline staff participation and sharing how their actions have impacted specific goals. • Keeping the goals “front and center” with data and ongoing discussions and PDCA cycles of improvement.

  4. Hospital Risk Profile

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