1. 4/17/13HAB Template Version 12 Improving Harm Across the Board Partners Continuing Care is committed to delivering compassionate care across the healthcare continuum to improve quality of life for persons recovering from or learning to live fully with illness, injury and disability. Spaulding Rehabilitation Hospital, Boston, MA Debra Blyth-Wilk, RN, JD Director, Quality and Compliance

2. Breakthrough in Reducing HAC HARM*: Rate decreased from 13 to 9.46 per 1,000 patient days. Goal Met *HAC harm = inpatient hospital acquired conditions

3. 2012-2013 Breakthrough in Readmission*: Decreased rate from 14% to 11.6%. Goal Met *all cause 30 day readmissions

4. Improving Harm Rates (per discharge)

5. WE AGREE TO MAKE PATIENT SAFETY OUR TOP PRIORITY

6. Pearls • Leadership must commit to making patient safety a top priority. • Safety Culture is the “underpinning” for all improvement work. • Senior Management buy-in is critical, but frontline staff need to be empowered to drive both patient safety initiatives and improvement work. • Frontline staff need to understand and be able speak up when they have a concern, and to use safety culture tools such as SBAR, huddles and debriefs.

7. Our Hospital Risk Score Card