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February 2013

IMFO Women in Local Government MBD Credit Solutions Women's Forum. February 2013. Discussion Points. About MBD Credit Solutions. 9 Call Centres.

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February 2013

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  1. IMFO Women in Local Government MBD Credit Solutions Women's Forum February 2013

  2. Discussion Points

  3. About MBD Credit Solutions 9 Call Centres MBD Credit Solutions is the leading independent provider of credit management solutions in Southern Africa, specifically focusing on the collection of accounts receivables encompassing the entire credit cycle using call centre based and legal collections. 1500 fully equipped seats Technology, Secure Data & IT Cheetah Dedicated Attorney Firm 2500 Employees Customised Revenue Strategies Modelling & Risk Strategy Team

  4. MBD Credit Solutions Clients Financial Services Public Sector Retail Telecommunications Subscription Services Commercial

  5. Value Chain Pre Billing Services Hosting & Administration of Accounts Call Centre Setup Pre Legal Collections Legal Collections Debt Acquisition / Restructuring Cheetah ARM System BPO Solutions ARM – Account Receivables Management

  6. Provincial Debt Breakdown Approximately R77 billion Based on AG Report 01 Aug 2012 / Latest Annual Reports

  7. Municipality Challenges

  8. I’m not denyin’ the women are foolish: God Almighty made ‘em to match the MEN! GEORGE ELLIOT

  9. For I cannot think that God Almighty ever made them (women) so delicate, so glorious creatures; And furnished them with such charms, so agreeable and so delightful to mankind; with souls capable of the same accomplishments as men: and all, to be only stewards of our houses, cooks and slaves. DANIEL DEFOE on the Education of Women

  10. General Challenges Many barriers still prevent the progress of women:

  11. Business Challenges Ways women stunt their careers

  12. What Women Want “What women want in the workplace” by Sylvia Ann Hewlett

  13. The Possibilities • Based on McKinsey research: • Meaning: put your strengths to work for an inspiring purpose • Managing Energy: protect it, replace it, don’t waste it • Positive Outlook: resilience, constructive view, broad horizons • Connecting: build strong relationships, develop your sense of belonging • Engaging: express yourself, show confidence, be proud of being self reliant, collaborate.

  14. Networking Matters • People with strong networks enjoy more promotions, higher pay • Men build broader , shallower networks: wider range of resources • Women build narrower, deeper networks • Are the colleagues you are close to influential enough? • Women seldom reciprocate; Men understand that you must “give before you get” • Awkward relationships between female and male colleagues

  15. Options Having a sponsor or mentor improves your sense of belonging - A sponsor can open doors to opportunities Women who promote their own interests: ”aggressive or uncooperative” Provide and ask for help on a regular basis Forge connections through interests outside of work “Make it personal” – others will accept you more easily if they see your human side Take ownership of personal development

  16. Why a Women’s Forum

  17. Close “Make time to care as it manifests your humanity. Treat everyone with equal dignity as we share a common destiny. Strive for independence as it sets you free. Live your life to the full, as you only live once.” DrSusan Vosloo, Mother, Businesswomen

  18. IMPROVING YOUR REVENUE IS OUR BUSINESS

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