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Enhancing Graduate Admissions: Practical Collaboration Strategies and Best Practices

Join Janet Shandley (Seattle University) and Sena Andah (Saint Joseph's University) as they explore effective strategies to fine-tune graduate admissions processes through practical collaboration. This presentation addresses key challenges and outcomes, emphasizing the importance of engaging non-admissions staff, creating Service Level Agreements (SLAs), and establishing best practices to streamline admissions. Gain insights into developing assessment tools that facilitate communication and accountability, ultimately enhancing your institution's admissions efficiency.

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Enhancing Graduate Admissions: Practical Collaboration Strategies and Best Practices

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  1. PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process PRESENTERS Janet Shandley and Sena Andah SEATTLE UNIVERSITY & SAINT JOSEPH’S UNIVERSITY

  2. AGENDA Introductions Context Challenges Strategies Outcomes HIGHLIGHTS Defining “practical collaboration” Engaging non-admissions staff in the process Assessing the processing needs of academic departments Conducting an admissions review process V. Preparing Service Level Agreements (SLAs) Discussing “best practices” PRACTICAL COLLABORATIONFine-tuning Your Graduate Admissions Process

  3. Saint Joseph’s UniversityOVERVIEW  Modified, centralized recruiting and processing  Decentralized admissions process • 53 graduate study areas; 2,770 graduate students  Staff of 4 professionals & 3-6 student workers per semester

  4. Seattle UniversityOVERVIEW  Centralized processing  Decentralized recruiting • 27 graduate programs • Over 1880 graduate students • Staff of 4 professionals & 2 shared positions • Enrollment Services Operations

  5. PRACTICAL COLLABORATIONWhat Is Practical Collaboration? Invested parties working together to achieve specific university goals in an intentional, respectful and mutually-accountable manner.

  6. PRACTICAL COLLABORATION CHALLENGES  UNVERSITY STRATEGIC PLANNING  KEY “PLAYERS” & NEEDS  DOCUMENTATION & PRIOR PRACTICE  EXCEPTIONS & ACCOMMODATIONS  ACCOUNTABILITY ************************************

  7. DEVELOP AN ASSESSMENT TOOL  Sponsorship  Audience  Data Collection MINING EXPERTISE  Front line people  Data processors  Counselors & advisors DISCUSSION & COMPROMISE  Informed discussions  Common goals  De-mystify process  Identify training needs SERVICE LEVEL AGREEMENTS  Documents from template  Individual program meetings PRACTICAL COLLABORATIONSTRATEGIES

  8. PRACTICAL COLLABORATIONReview Sample 1

  9. PRACTICAL COLLABORATIONReview Sample 2

  10. PRACTICAL COLLABORATIONSLA Sample 1

  11. PRACTICAL COLLABORATIONSLA Sample 2

  12. PRACTICAL COLLABORATIONOUTCOMES • CLARIFY ROLES • REVIEW TIMELINES & GOALS • CONFIRM REPORTING NEEDS • EXAMINE PROCESSING • COMMIT TO COMMUNICATION

  13. PRACTICAL COLLABORATIONOUTCOMES ADMISSIONS REVIEW REPORT  Distribution  Recommendations SERVICE LEVEL AGREEMENTS  Annual Review  Training Resource

  14. PRACTICAL COLLABORATIONBEST PRACTICES REFERENCE AN ESSENTIAL GUIDE TO GRADUATE ADMISSIONS Council of Graduate Schools & NAGAP DISCUSSION Is it possible to establish a best practices standard?

  15. PRACTICAL COLLABORATIONCONTACT US JANET SHANDLEY Director of Graduate Admission Seattle University 206.296.5904 / JANSHAN@seattleu.edu SENA ANDAH Assistant Director of Graduate Admissions Saint Joseph’s University 610.660.1108 / sowereko@sju.edu

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