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Effective Listening

Effective Listening. The Processes of Listening. Being Mindful Hearing Selection: attention and perception Interpretation Responding Retention. Effective Listening. Obstacles to Listening.

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Effective Listening

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  1. Effective Listening The Processes of Listening • Being Mindful • Hearing • Selection: attention and perception • Interpretation • Responding • Retention

  2. Effective Listening Obstacles to Listening • Inherent in Communication Situations Message Overload Message Complexity Environmental Distractions • Internal: Personal Preoccupation with own thoughts Prejudgment Lack of effort and energy Failure to recognize different styles of communicating

  3. Effective Listening Forms of Listening • Pseudolistening • Monopolizing • Selective Listening • Defensive Listening • Ambushing • Literal Listening

  4. Effective Listening Effective Listening is adapted to specific communication goals • Informational and critical listening • Relational Listening • Pleasure and Discrimination

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