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Enhanced Messaging Reference Guide: Set Up and Use Your Mailbox Efficiently

This reference guide provides essential instructions for setting up and using your Enhanced Messaging mailbox. Learn how to access your voicemail box using your extension's last four digits. Follow the tutorial to establish a private password, name identification, and greeting options. Access your mailbox via phone or internet, review the main menu options, and manage your messages effectively. For more detailed assistance, refer to the user guide or contact support. Ensure you get the most out of your Enhanced Messaging experience!

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Enhanced Messaging Reference Guide: Set Up and Use Your Mailbox Efficiently

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  1. Enhanced Messaging Reference Guide Enhanced Messaging Training

  2. Enhanced Messaging Reference Guide Set-up Mailbox: 1.      Using 50 / 7662 / enter last 4 digit’s of your ext.’s to access your voicemail box, log-in (using the last four digits of your phone number as the initial password). 2.      After logging-in, a tutorial will guide you in establishing your - (private) password, - name identification, and - greeting (either personal or system greeting). *see also http://www.frontieronline.com/Documents/Guides/FTR16book.pdf (Under User Guide) or call 1-800-921-8101 for assistance Page 5 in user guide

  3. Enhanced Messaging Reference Guide Using your New Mailbox Telephone Access: Dial your access number*, enter your password (if dialing from your home/office phone) Main Menu: Press 1 Listen to your messages Press 2 Record (and Send) Message to another Frontier voicemail subscriber Press 3 Manage your Greetings Press 4 Manage your Personal Options Press 5 Reminders Press 6 Manage Erased Messages Press 7 Log-In as another Subscriber Press 0 Help (Page 6 in user guide)

  4. Enhanced Messaging Reference Guide While Listening to your Messages: Press 1 to Play message from the beginning Press 2 to Save the message and go to the next Press 3 to Erase the message Press 4 to Reply to the message Press 5 to Send a copy (forward) of the message to another subscriber Press 1_1 to Return to the previous message Press # to KEEP the message as new and go to the next message Press * to go to the MAINmenu (Page 7 in user guide)

  5. Enhanced Messaging Reference Guide Internet Access: Please set-up your mailbox via telephone access before accessing from the Internet. From a computer connected to the Internet, go to https://webmail.frontiermessaging.com; enter your 10-digit mailbox number and password (PIN). Your PIN is the same as you use when you access Enhanced Messaging using your telephone. Point your cursor on a message, double click to open, and listen to the message on your computer. See www.frontieronline.com/enhancedmessaging and check out our FAQ library. (Page 15 in user guide)

  6. Display Settings Change PIN Greetings/Voicemail Settings Notification Settings You may change your pin#, greeting, notification and display settings.

  7. Display Settings Change PIN Greetings/Voicemail Settings Notification Settings You may change your pin#, greeting, notification and display settings.

  8. Display Settings Change PIN Greetings/Voicemail Settings Notification Settings You may change your pin#, greeting, notification and display settings.

  9. Display Settings Change PIN Greetings/Voicemail Settings Notification Settings You may change your pin#, greeting, notification and display settings.

  10. You can also get email notifications by changing your setting online navajonation@citlink.net

  11. (Page 4 in user guide)

  12. Enhanced Messaging Reference Guide Conversion to Enhanced Messaging November 18 in the evening. ~ Wednesday November 19, 2008 Enhanced Messaging Begins.

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