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Taking the Plunge

Taking the Plunge

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Taking the Plunge

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  1. Taking the Plunge An Approach to Full Organisational Self-Assessment - One University’s Experience

  2. About JMU • Post-1992 UK University • 23,000 Students (UG/PGT/PGR) • Strong Teaching Record • Areas of Research Excellence • Strong Enterprise Culture • Large & Complex • More Private than Public Sector

  3. Why a Full Organisational Approach? • 6 Faculties • 6 Support Areas • Interdependencies • Therefore, only one management system • ……and the Excellence Model is about the Management System!!

  4. Selling the Concept • Fundamental Concepts and University Values • Manage and Develop the Concepts • It’s our management system – not the EFQM’s • Keep the Model in the Drawer!

  5. Planning Self-Assessment • Approach to Self-Assessment Consistent with Values • ‘Diagonal Slice’ Evidence Collection • Strategic Management Group Trained & Involved • SMG Champions • External Facilitation

  6. Implementing Self-Assessment • Diagonal Slice Team • SMG Assessor Training • SMG Self-Assessment Workshop • SMG Action Planning • Honest Communication of Outcomes

  7. Challenges of the Action Plan • Deliver on Action Plan • Keep up the Excellence Momentum • People Involvement and Ownership in Improvement Projects • Communication of Successes…… • ……and give credit to the Management System (Excellence Model)

  8. Taking the Plunge Any Questions?