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Synchronous Meeting Software

Synchronous Meeting Software. It Isn’t Just for “Distance” Any More. Online Meeting Etiquette. Be patient! Always join a meeting at least 10 minutes early Close all other programs Identify yourself Notify us if you do not get a screen update!. Dottie LaMark. Dottie LaMark

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Synchronous Meeting Software

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  1. Synchronous Meeting Software It Isn’t Just for “Distance” Any More

  2. Online Meeting Etiquette • Be patient! • Always join a meeting at least 10 minutes early • Close all other programs • Identify yourself • Notify us if you do not get a screen update!

  3. Dottie LaMark Dottie LaMark E-learning Programs Manager Axcelis Technology Inc. Dottie.lamark@axcelis.com 978.787.4013

  4. Thanks to WebEx • Margaret Moore WebEx representative • Please direct any questions during the session to Margaret using chat. • Let’s quickly look at the interface slides • Running automatically for early joiners

  5. Goals for Today • Introduce online collaboration software for those who are new • Brief overview of features • Share some ideas • Tips and tricks • Think about other uses for these tools in the training realm • (Materials and recording will be available)

  6. A poll • Please describe your level of expertise with some form of online collaboration software • Two or three years ago • Today • Never heard of it • Brand new or practically brand new (I’ve heard of it, even been to a meeting or two) • Starting to use it, run a few meetings • Use it frequently • Synchronous training is a critical part of our overall training strategy • Other

  7. Research tells us • E-learning Guild • June 2004 survey

  8. Research This is here to stay!

  9. Features and Functionality • WebEx Training Center • (Number 1 in survey) • Turn over for short presentation

  10. WebEx • Margaret Moore • Stay online after meeting or send her an e-mail to get further information

  11. Training Delivery Advice • Who are the Guru's? • Elliott Masie www.masie.com • E-learning guild www.elearningguild.com • Dr. Ruth Clark www.clarktraining.com • Brandon Hall www.brandon-hall.com • Kevin Kruse www.e-learningguru.com

  12. Maximize Your Investment • For Online Delivery Tips & Techniques • I Can’t Possibly Compete with GURU’s • My favorite tips: • Include your picture • Run the slide show introducing the interface • Run through meeting “etiquette” every time • Look at other uses in our day-to-day training life

  13. 2 Important Ideas • Less formal approach to meetings • “Hop into a quick meeting with me” • Be Ready – Instant Meeting/ Desktop Icon • Have your phone “plugged in” to your computer for sound • Learn to talk people through the process

  14. 2 Important Ideas • Recording a Huge Benefit • Tiny File Size & Editable • Example: a 45 minute meeting – 6.3 meg • You do not have to be in a meeting to record! • Open recorder, specify what to record (desktop or an application), decide where to store it what to name it – hit record! • WebEx Recording Instructions?

  15. Record Just Yourself • No Meeting Required • A quick demonstration • For example, How to insert a Flash File into a PowerPoint Presentation • E-mail or post on a shared computer for others

  16. Classroom Training Delivery • Let’s video tape that class! • High demand course • SME “One time all time good time deal” • A show of hands • Been asked? • Been asked to watch one of these!

  17. Record Classroom Presentation • Record Content • NOT a video of talking head • Place recorder on presenter’s desktop • For narration • NOT the phone, • Lavaliere wireless microphone • A lot like being in a synchronous meeting

  18. Receive Training • Negotiate with vendors to deliver online • Re-sell products • For example: Jordan’s Furniture • Outsourcing • For example: Axcelis • Use components manufactured by other companies

  19. Support the Training Process • Analyze • Design • Develop • Implement • Evaluate • Market

  20. ADDIE meets Synchronous Software • Needs Analysis – Focus Group • Record the session – playback better than notes! • If you are new to a topic • Or… Collaborate on White board • save at end of meeting.

  21. Design and Development • Design and Development • Work with SME’s “Hop into a meeting” • They can show you info on the fly • Caveat: you have to get good at “talking people through” join a meeting AND how to share a document!

  22. Review Process • Question 1 – Have you ever suspected that your reviewers didn’t give your materials the attention they deserve? • Question 2 – Do you ever get conflicting feedback from 2 different SME’s?

  23. Review Process Continued • Meet with SME(s) • Share final documentation • “Let me show you what I’m doing in this section….. ” • Change the document as SME’s observe and approve • (WWF Synchronous “smack down”)

  24. Web Training on a Shoestring • Post Recorded Sessions • Corporate website • Shared drive

  25. Implementation/ Marketing • Market your training • Deliver quarterly updates using synchronous meeting • “What’s new in Training this quarter.”

  26. Questions? ?

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