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LISD Technology Workorder System Overview: Streamlined Reporting and Resource Management

The LISD Technology Workorder System is a web-based platform that facilitates efficient problem reporting and tracking for LISD tech personnel. Users can submit new issues, check progress, and receive automatic email updates. The system includes resources for equipment, software, and various educational tools, all accessible through an online calendar. Staff can communicate effectively regarding ongoing concerns and utilize knowledge bases for quick assistance. The system also provides data analysis tools and supports lesson planning through curriculum alignment resources.

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LISD Technology Workorder System Overview: Streamlined Reporting and Resource Management

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  1. Technology @ LISD

  2. Workorder System • Web Based • Enables reporting to track trends • Can be seen by all LISD tech personnel • Knowledge base available • Two way communication on progress

  3. Let’s Take a Look…

  4. First Login

  5. Click Submit New Problem

  6. Enter the Problem Details

  7. After submitting

  8. Check Progress

  9. Check Status by: ID or Problem List

  10. Auto Email

  11. HS- What’s Available? • Equipment • HS office- 2 laptops with projectors • Library Lab • View calendar online • Schedule with Robert Borcherding via email • Software • Microsoft Office 2003 Suite • Textbook Resources • STAR • Accelerated Reader • UnitedStreaming • Study Island for students at risk of failing TAKS and 11th grade math

  12. MS – What’s Available? • Online Calendars • Library Reference with Laurie Bagby via email • 5th/6th hall computer lab with Tonya Ford via email • 7th/8th hall computer lab with Tonya Ford via email • Software • Microsoft Office 2003 Suite • Textbook Resources • STAR • Accelerated Reader • UnitedStreaming • Study Island • Glencoe Tech Connect (6-8)

  13. EL- What’s Available? • Equipment • Projector available in library • Digital camera available from office • Online Calendars • Four Plex Lab with Jennifer Grimm via email • Main Building Lab with Debra Recindus via email • Software • Microsoft Office 2003 Suite • STAR • Accelerated Reader • UnitedStreaming • Study Island • Tumblebooks • Inspiration • SRA Techknowledge

  14. PR - What’s Available? • Online Campus Calendar • Software • Microsoft Office 2003 Suite • Destination Reading • UnitedStreaming • Tumblebooks • SRA Techknowledge

  15. Curriculum Software • Eduphoria • Data disaggregation tool • Our TAKS data included • Benchmark data • Web based • C-Scope • vertical alignment & lesson plans • core areas only • lorena.nerdeveloper.net

  16. Library Databases • links on the LISD library websites • Brittanica • WorldBook • Ebsco • Thompson/Gale • NewsBank

  17. Email • Barracuda Spam Filter • Blocks majority of spam • Remember to use your email account wisely. • All mail in and out of LISD is being recorded and archived.

  18. Internet filtering- Iprism • Requests to allow access will be reviewed • Provide TEK and lesson plan information • Lesson must display the need for use of the blocked site.

  19. Questions • Why do I still get spam? • Can I use my own laptop on the LISD network?

  20. Home drive (H:) • I suggest you save important files on the network drive. • To access this drive, login with your username and password from any computer on the district network. • Click My Computer • Double Click the H: drive

  21. Printserver • To load one of the network printers, you will need to find the print server. • From an Explorer Window, type \\leopards • In the new window you will see the available printers. Double click the printer to load the proper drivers.

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