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Maintaining Program Integrity

Maintaining Program Integrity. The Role of Product Testing. Goal: Protect the integrity of the label Require the submission of appropriate test data on a product specific basis

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Maintaining Program Integrity

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  1. Maintaining Program Integrity

  2. The Role of Product Testing • Goal:Protect the integrity of the label • Require the submission of appropriate test data on a product specific basis • Enhancing ESTAR Test Methods by referencing industry test procedures, developing test facility manuals, and requiring third-party documentation, where necessary • Implementing Testing Initiative to identify potential compliance problems • Set in motion a review process to ensure manufacturers take corrective measures

  3. Referencing Industry Test Procedures • Dehumidifiers:Test Criteria: Tests shall be conducted in accordance with Clauses 4, 5, and 7 of ANSI/AHAM Standard DH-1, except that a watt-hour meter shall be used to measure dehumidifier energy consumption during the capacity rating test. The watt-hour meter shall be accurate within 0.5 percent of the indicated value and have a scale with graduations of 1 watt-hour or less. Energy Factor is to be calculated according to Section 4.2 of CAN/CSA-C749-94.

  4. Quality Assurance: Improved Test Methods • EX:ESTAR Ceiling Fan Test Facility Guidance Manual • Provides procedures and specifications for building and setting up an air delivery room, specifies equipment, test method reporting procedures • Requires laboratories to calibrate to ensure consistent, repeatable results • All laboratories are required to calibrate, using the same reference fan, once a year and produce results within +/-3% of each other.

  5. Quality Assurance: Improved Test Methods (cont.) • EX:ESTAR Monitor Test Method Committee • More than 30 industry representatives collaborating with EPA on the draft monitor test method • References published specifications from VESA and IEC • supplement guidelines where necessary with methods developed in cooperation with industry • Process will ensure On Mode testing consistency among manufacturers

  6. Compliance Testing Initiative • Selecting products with greatest market share • Using existing ESTAR testing guidelines • Independent testing lab • Stakeholder communication protocol with defined steps for non-compliance • Test results and recommendations • July/August -- Televisions • Nov. -- DVDs • Dec./Jan. -- Monitors • Future efforts under consideration: potential on-site test method evaluations

  7. Manufacturer Model Number Energy Star Limit in Standby Mode (Watts) Standby Mode Power (Watts) Pass/Fail Unit #1 Unit #2 Unit #3 1 A  3.0 0.7 0.7 0.8 Pass 1 B  3.0 0.7 0.7 0.7 Pass 1 C  3.0 0.6 0.6 0.6 Pass 1 D  3.0 0.4 0.5 0.4 Pass 1 E  3.0 1.0 1.2 0.9 Pass 2 A  3.0 2.8 2.7 2.7 Pass 2 B  3.0 1.1 1.0 1.2 Pass 2 C  3.0 2.9 2.9 3.0 Pass 2 D  3.0 0.7 0.9 0.9 Pass 2 E  3.0 0.8 0.6 0.7 Pass 2 F  3.0 0.7 0.7 0.5 Pass 2 G  3.0 0.5 0.4 0.4 Pass 2 H  3.0 0.4 1.4 1.9 Pass 3 A  3.0 1.6 2.5 1.6 Pass 3 B  3.0 1.8 2.0 1.8 Pass TV Results

  8. Manufacturer Model Number DVD Product Type Audio/DVD Partner Status Standby Mode Power (Watts) Pass/Fail Unit #1 Unit #2 Unit #3 1 A DVD No 0.0 0.0 0.0 N/A (Pass) 2 A DVD No 1.3 1.2 1.2 N/A (Pass) 3 A DVD Yes 2.0 1.9 1.7 Pass 3 B DVD Yes 2.4 2.4 2.4 Pass 3 C DVD Yes (model labeled, but not qualified) 1.4 1.4 1.5 Pass 3 D DVD/VCR Yes 3.2 3.5 3.1 Pass 4 A DVD No 2.9 1.8 1.8 N/A (Pass) 5 A DVD/VCR Yes (model isn’t labeled or qualified) 11.6 7.6 7.4 N/A (Fail) 6 A DVD Yes 1.7 2.0 2.0 Pass 7 A DVD Yes 0.3 0.4 0.3 Pass 7 B DVD Yes 0.4 0.6 0.4 Pass 7 C DVD Yes 0.5 0.8 0.3 Pass 7 D DVD Yes 0.6 0.6 0.4 Pass 7 E DVD Yes 0.3 0.3 0.3 Pass 8 A DVD Yes (model labeled, but not qualified) 0.9 0.9 0.9 Pass DVD Results

  9. Lighting: Fixtures and Bulbs • Routine/ongoing testing initiative • PEARL -- creation and funding of certified lab to test product quality and performance • Two rounds of testing to date • Products failing are removed from ENERGY STAR

  10. Retail PartnerStore Level Assessment Background and Summary Rounds 1 & 2

  11. Retail Store Level Assessment • Designed to evaluate the consumer shopping experience with ENERGY STAR in retail channel • Programmatic changes to increase product purchases • Three part assessment: • Salesperson knowledge and extent ENERGY STAR messaging is used in sales process • Visibility/presence of ENERGY STAR in store displays by department • Availability/visibility of ENERGY STAR qualified and labeled products in stores

  12. Basic Approach • Approx. 7 qualified product categories for each trial (e.g., DVDs, TVs); some variability • Approx. 5 national retailers including Best Buy, Home Depot, Lowe’s, Sears, Wal*Mart • Approx. 7 cities across the country from MA to CA

  13. Atlanta, GA Baltimore, MD Boston, MA Dallas, TX Milwaukee, WI Portland, OR San Diego, CA TVs (fall 01) DVDs (summer 02) Cities/Products Fall & Summer

  14. Evaluation Process • Sales Staff Evaluation • “Shoppers” Evaluate • 3 top considerations identified during sale • Mention of ENERGY STAR and understanding of program goals, elements, or features during the sales process • Combine to one score and scale to “100” • To reach “100” • Present ENERGY STAR, energy efficiency, and environment as top considerations • Demonstrate thorough knowledge of ENERGY STAR program during the sale

  15. Evaluation Process • Display Check • Display material (POS/POP) present beyond labeled products • Who generates/applies and relative size • Product Shelf Inventory • Measure proportion ENERGY STAR-qualified products on shelves • Check visibility/presence of ENERGY STAR label on products and packaging

  16. Summary Findings – 2 rounds • Salesperson knowledge • Scores by product 25-50 • Highest = CFLs, appliances • Lowest = electronics • Store display visibility • Little difference in presence of ENERGY STAR focused materials in the two rounds • High opportunity in lighting and CE departments to coordinate materials with ENERGY STAR product promotions

  17. Summary Findings – 2 rounds • Product inventory • Shelf area devoted to qualified products consistent with market penetration data • Ideal = see increase, over time, in inventory of ENERGY STAR qualified products • Product labeling • 26% of qualified DVD models not labeled at all; 26% models “mixed” • Small number of products “mis-labeled”

  18. Our Action Steps • Retail partner “strategies” • Best Buy, Costco, Nationwide, RadioShack, Sears, Wal*Mart • Training/Product stocking • Promotion “matchmaking” • Contact with retailers/vendors • Website re-engineering • Shopping tool more robust • Qualified Product lists more accurate, easier to use

  19. Our Action Steps • Future RSL plans • 2 rounds/year • Some variation in products/retailers • Local appliance/electronics dealers included on a limited basis • Questions

  20. Logo Monitoring • Newspaper/magazine clips • monthly • Websites • quarterly • Follow up • calls • letters • referral to DOJ

  21. Discussion and Feedback • Are there additional measures we should consider taking to protect the integrity of the ENERGY STAR label?

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