1 / 8

Team Conflict Management Thailand

Conflict Management Thailand - https://www.changeworksltd.co.th/course/conflict-management/<br>Conflict is an inevitable part of teamwork. High performance teams know how to embrace and manage conflict so that it results in increased levels of trust, openness and team development. This program will induce your team to effective ways to manage conflict to ensure the best possible outcomes.<br>

Télécharger la présentation

Team Conflict Management Thailand

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. CONFLICT MANAGEMENT

  2. Overview • Conflict is an inevitable part of teamwork. High performance teams know how to embrace and manage conflict so that it results in increased levels of trust, openness and team development. • This program will induce your team to effective ways to manage conflict to ensure the best possible outcomes. • Your team will learn about their individual preferences to dealing with conflict and also be introduced to other strategies that can be more effective depending on each situation. Your team will walk out of the workshop with a toolbox of techniques to dealing with conflict confidently.

  3. Objectives • Develop strategies for dealing with conflict • Learn and practice a simple conflict resolution process • Find out the potential benefits of conflict when handled properly • Become more confident in handling common workplace conflict situations • Be aware of the different styles, strategies and outcomes of conflict • Recognize the potential benefits and disadvantage of third party interventions

  4. MODULE ONE: CONFLICT RESOLUTION PRIMER • Is conflict good or bad? • Potential benefits of conflict • Cost of conflict • Defining workplace conflict

  5. MODULE TWO: CONFLICT ANATOMY • Possible conflict outcomes • Conflict resolution strategies • Conflict resolution styles

  6. MODULE THREE: THE CONFLICT RESOLUTION PROCESS • The resolution process to follow • Bridging and using the right language • Principled negotiation • Men, Women and conflict • Mediation and Arbitration

  7. MODULE FOUR: GAMES AND CONFLICT RESOLUTION • Conflict resolution games. • Types of games people play in conflict resolution. • Counter tactics and dealing with games. • Costs associated with unresolved conflict.

  8. Our Soft Skills Training Services Brain Based Time Management Emotional Intelligence for Professionals High Impact Presentation Skills Conflict Management Essentials Negotiation Skills Effective Communication Skills

More Related