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WELCOME TO

WELCOME TO. ABOUT THE COMPANY. Industry leading national telecommunications products distributor Provider of asset management services, product integration, configuration, custom cabling and installation services

claudia-mullen
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WELCOME TO

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  1. WELCOME TO

  2. ABOUT THE COMPANY • Industry leading national telecommunications products distributor • Provider of asset management services, product integration, configuration, custom cabling and installation services • Serving carriers nationwide including wireline, wireless, cable, broadband and enterprise communications providers • Two Sales and Support Call Centers in NC & GA • TL9000-V R4.0/R4.0 and ISO 9001:2000 Certified • Founded in 1970 • MWBE Certified – Women Owned • #1 ADTRAN SP Distributor from 2003 - 2009

  3. WALKER TEAM EXPANSION • On August 13th, Walker and Associates, Inc. announced its plans to acquire the non-affiliate operating assets of Windstream Supply LLC, with the effective date of August 21, 2009. • The acquisition included the hiring of Windstream Supply’s sales and marketing staff and inventories necessary to support Windstream Supply’s substantial non-affiliate customers. • In addition to its existing operations in Welcome, NC and Winston-Salem, NC, Walker has further expanded with the addition of the sales and marketing office in Alpharetta, GA.

  4. FACILITIES AND THROUGHPUT Facilities • Warehouse: 150,000 square feet • Integration, cable assembly, and kitting: 26,000 square feet • Corporate office: 30,000 square feet Processing Run Rates • 42,000 orders / year • 2,000 active customers • 350+ manufacturers • 200,000+ SKU’s • 36,500 active SKU’s (quoted or sold) • 4,500 inventoried SKU’s

  5. INFORMATION TECHNOLOGY • PeopleSoft ERP • Oracle 9i Database • Electronic Data Interchange (EDI) • eBusiness Order Tracking • User Friendly Web Fronts • In-House Programming / Development

  6. 3Com 3M Aastra ADC Telecommunications ADTRAN ADVA Optical Alloptic Allworx AudioCodes Charles Industries Chatsworth Newton Polycom Preformed Line Products Purcell Systems Sycamore Networks Symmetricom Telco Systems Telect Tellabs Tyco Electronics Westell INDUSTRY LEADING MANUFACTURERS • Corning Cable • Edgewater Networks • Eltek Valere • Emerson Network Power • EnerSys • Ericsson • Exalt • EXFO • Force10 Networks • Fujitsu • General Cable

  7. FOCUS TECHNOLOGIES • Broadband Service Delivery • via MSAP, DSL, GPON, and WiMAX • Voice over Internet Protocol (VoIP) • Optical Transport • Wireless Backhaul • Ethernet and Networking • Fiber To The Premises (FTTP)

  8. WALKER OUTSIDE SALESBY REGION

  9. WALKER INSIDE SALESBY TERRITORY

  10. WALKER INSIDE SALESBY REGION

  11. WALKER INSIDE SALESCHANNEL PARTNERS

  12. INDUSTRY LEADING SERVICES • Technical Support • Custom Network Deployment Kits • Equipment Integration • Custom Cable Assemblies • Materials Management • Asset Management (CAMP) • Product Configuration • Installation (EF&I)

  13. SERVICE AND SUPPORT • Professional and knowledgeable full-service support team: • Technical Support • Regional Account Managers • Inside Sales • Customer Service • Market Development • Unique Programs and Promotions • Technology Seminars • Loyalty Programs • Customer Events • Emergency Service Level Agreement

  14. TECHNICAL SUPPORT • First-line support for pre-sales and post-sales product issues • Design telecommunications solutions on CPE, rack, central office and network scale • Provide bill of materials for integrated and kitted projects • Provide elevation drawings and wiring notes on integrated projects • Design review participation, on-site support • Provide technical assistance and gateway to manufacturer support

  15. ENGINEERING EXPERIENCE RODNEY WISE, Engineering Director: 22 years industry experience • 13 years with Walker and Associates in Engineering Management • 9 years experience in equipment engineering, wireless network engineering and engineering management at Nortel, BellSouth and Voice Stream FRED PHILLIPS, Engineer: 19 years industry experience • 10 years at Walker and Associates as an Engineer • 9 years in installation and operations for a major PBX manufacturer THOMAS SMITH, Engineer: 24 years industry experience • 14 years at Walker and Associates as an Engineer, as well as a Test and Quality Control Technician • 10 years with Western Electric / AT&T KEN SMITH, Engineer: 12 years industry experience • 1 year at Walker and Associates as an Engineer • 7 years optical experience • 4 years IPTV and Data Systems experience BILL LOWERY, Production Manager: 28 years industry experience • 18 years at Walker, he has had a wide range of responsibilities from starting Walker’s Integration operation to Application and Integration Engineering • 10 years at Western Electric, responsible for manufacturing and testing digital loop carrier products

  16. CUSTOM NETWORK DEPLOYMENT KITS • One PO • Efficient procurement • Single shipment • Standardized equipment list • Easy shipment tracking

  17. EQUIPMENT INTEGRATION SERVICES • Multi-vendor custom communications solutions • Mounted in: • Indoor and outdoor equipment enclosures • Racks for COE, CPE or COLO applications • Multi-bay line-ups • Custom and standard cable lengths and connectorization • Capacity to assemble, wire and test dozens of integrated bays per week with additional capacity available • Cross-trained personnel are available from other departments • Multiple shifts can be operational within a short start-up period Assembled, Wired and Tested Consistent, Reliable and Efficient

  18. CUSTOMIZED CABLE ASSEMBLIES • Fully customized wiring configurations • Customized lengths • 25 pair / 32 pair connectors • Bantam connectors • Coax cable • 100% tested • RJ conductor cables • Rapid production to meet delivery schedules • Online Cable Configuration Tool

  19. MATERIAL MANAGEMENT • Logistic Services • Inventory Management • Consignment Programs • Customized Inventory Programs • On-Time Delivery

  20. CAMP Customer Asset Management Program • Warehouse and logistics management of customer-owned inventory at Walker’s facility • Basic and advanced configuration loading • Customized packaging and labeling • Bar-coding and scanning • Re-capture of customer field items for redeployment • Web-based asset reporting and tracking

  21. CAMP:CUSTOMER OWNED VIRTUAL WAREHOUSE • Secured and dedicated warehouse allocation for customer-owned materials within Walker’s distribution facility • Customer-owned materials received into inventory system and moved to customer warehouse location • Walker warehouse personnel pick material and prepare products for shipment

  22. CAMP: CONFIGURATION SERVICES Basic Configuration Customer supplies the WAN, LAN, Default Gateway and DNS IP information for Walker to build configurations and load on products Advanced Configuration Additional Advanced Routing Protocols (OSPF, BGP, EIGRP) or Voice, Frame-Relay, NAT, VPN, Access-lists or any other type of customer specific requirement is loaded on the product Equipment IP PBX, IP Phones, IADs, Business Gateways, Routers, and Switches

  23. CAMP:CUSTOM PRODUCT LABELING This option includes affixing “custom” labels to customer product to further enhance management of customer assets once deployed. Example includes: • Barcoded package label • Standard package label • Barcoded serial number label • Custom options also available

  24. CAMP:BARCODING, ASSET TRACKING, REPORTING • Includes Serial Number and/or Custom Label based Tracking functions • May be used in conjunction with Custom Labeling Option • Custom labels may be scanned for data • Displayed on the web portal for tracking and reporting

  25. CAMP:RECONDITIONING FOR REDEPLOYMENT Manage the cycle from De-installation to Redeployment • De-Install the CPE equipment • Enter return for deployment data on Walker’s eBusiness website • Ship to Walker with RA information on label • Walker personnel receive, test and repackage CPE equipment • Walker personnel store and maintain in customer’s virtual warehouse • Upon Order receipt “pick” SKU from Customer Warehouse • May be used in FIFO shipping model for all eBusiness orders

  26. WALKER eBUSINESS WEB-BASED TOOLS • Pricing and Availability – 24/7 • Shipment Status and Tracking • Order History and Reporting • Invoice History and Analysis • Customer Warehouse Inventory View • Customer Specific Catalogs • Online Ordering • Order Approval Option • Customer Configuration Files • Asset Mgmt Tracking and Reporting • Role Base Security • Online Reconditioning Requests (future) • Online Return Requests (future) • Shipping/Handling Calculations (future) • Private Label Branding (future) • Credit Card Payment Option (future)

  27. ENGINEER, FURNISH & INSTALLATION NATIONWIDE CAPABILITIES • Trained and certified technicians • Large complex projects • Engineering packages • Multiple vendor custom solutions • Outside Plant installations • Cabinet retrofitting • Process management from site survey through installation

  28. WALKER INSTALLATION SERVICES • Walker's team consists of engineers, project managers, certified installers, and labor partners. • Provides first-in-class project management from the site-survey and engineering package through to the final walkthrough. • Walker provides Installation Services from the Central Office to the Customer Premise. • Installation Services Include: • Central Office • Total Access 5000 Cabinet/Retrofit • De-commissioning / Removal

  29. RETROFIT SERVICES: CUTOVER TRAILER

  30. EXAMPLE OF INSTALLATION PROJECT • Customer was a CSP with service in 13 South Eastern areas, and 2 in the Great Lakes area. • Customer developed a Retrofit Project to deliver triple play. Due to resource limitations, the program could not be implemented. • Customer’s goal was to utilize the TA 5000 retrofit kit to deliver triple play services. • Day 1 - Cutover trailer was brought to site and TA 5000 in trailer was pre-programmed to match customer specifications. • Day 2 - Installation Manager tied into customer tie lines and OSP cables and moved all existing circuits into trailer. • Day 3 - Old equipment was removed and installation of new equip took place in the existing cabinet. • Day 4 - All circuits were moved from the cutover trailer to the new equipment • No customer outages occurred during entire procedure.

  31. SUMMARY OF WALKER BENEFITS • Walker and Associates has the right Products and Services to be your Solutions partner for CPE deployment • We simplify ordering and redeploying processes • We minimize your pre-configured CPE deployment costs • We eliminate your need to invest in warehouse space • With accurate forecast information we will maintain the inventory for just-in time service turn-up • We help you manage your asset through accurate reporting 24/7 • Walker’s nationwide installation footprint, can provide complete turnkey services for all of your central office needs

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