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Lessons Learned: Getting the Most Out of LibGuides

Jennifer Ballance . Randall Bowman. Michelle Cosby. Jenny Dale. Nina Exner. Susan Neilson. Anders Selhorst. Kathy Shields. Lessons Learned: Getting the Most Out of LibGuides. Panel presentation NCLA 59th Biennial Conference, October 4 - 7, 2011, Hickory, NC. Jennifer Ballance .

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Lessons Learned: Getting the Most Out of LibGuides

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  1. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Lessons Learned:Getting the Most Out of LibGuides Panel presentation NCLA 59th Biennial Conference, October 4 - 7, 2011, Hickory, NC

  2. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Panelists Jennifer Ballance from Central Piedmont Community College Randall Bowman from Elon University Michelle Cosby from North Carolina Central University Law Library Jenny Dale from University of North Carolina - Greensboro Nina Exner from North Carolina Agricultural & Technical State Univ. Susan Wolf Neilson from Wake County Public Libraries Anders Selhorst from Guilford Technical Community College Kathy Shields from High Point University Sponsors BLINC: Business Librarianship In North Carolina section Community & Junior College Libraries Section

  3. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields • LibGuides by Springshare: • Is a platform for online guides • Or a simplified, library-oriented Content Management System • Includes easy embedding for multimedia and widgets • Offers collaboration options Springshare LibGuides

  4. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields LibGuides at CPCC Getting Started and Best Practices Uses Promotion Jennifer Ballance eLearning Librarian Central Piedmont Community College P | 704-330-6929 E | jennifer.ballance@cpcc.edu

  5. You get “quality control” You get speedy LibGuide creation Template

  6. Pre-Built Content Template

  7. Policies and Procedures Pre-Built Content Template

  8. GESPEG

  9. j Embedded Librarians Partnering with other departments Class Guide vs. General Subject Guide Tracking QR code usage Displays Internally for librarians

  10. Email signature ‘soft launch’ Blog post

  11. V CPCC Libguides

  12. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Elon’s Approach • Initiated in Fall 2010 • Summer: setup and training • Uniform but flexible approach • Adapted Best Practices • Follow-up training sessions Randall Bowman Reference/Instruction Librarian Elon University Contact Info: rbowman@elon.edu (336) 278-6571

  13. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Elon’s Approach • Two Librarians in charge: one administrator and one trainer • Professional staff create guides • For respective liaison departments • All Librarians were enthusiastic! • Reception: faculty and students love them! • Over 96,000 hits in 2011 Randall Bowman Reference/Instruction Librarian Elon University Contact Info: rbowman@elon.edu (336) 278-6571

  14. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Lessons Learned • Adopt a best practices “code” at very beginning • Subject guides/course guides • Homepage: Browse by Subject • Decide on categories • Class guides under subject Randall Bowman Reference/Instruction Librarian Elon University Contact Info: rbowman@elon.edu (336) 278-6571

  15. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Randall Bowman

  16. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Randall Bowman

  17. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Randall Bowman

  18. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields LibGuides in a Law Library Michelle Cosby Faculty Services Librarian North Carolina Central University School of Law

  19. NCCU LibGuides • Shepard Library • http://shepard.libguides.nccu.edu/ • Law Library • http://ncculaw.libguides.nccu.edu/

  20. Authors • Reference Librarians • Reference Desk Student Workers • Law Library Research Assistant • Law Library Interns

  21. Focus • Faculty • First year law students • Upper class law students • By Subject • Informative

  22. Uniformity • Font Face • NCCU Quick Links tab • Meebo Box

  23. NCCU Law Library Quick Links Tab

  24. Meebo Chat Box

  25. LibGuides Coordinator • Before guides get published, a co-worker reviews them for errors and consistency.

  26. Advertising • “LibGuides are Lifesavers!” • LibGuides Launch Party • Signs • Display • Blog postings • Library Public Access Computers • Home page • Meebo LibGuides are LifeSavers!

  27. Signage

  28. Blog Postings

  29. Other Educational Uses • Advanced Legal Research • Final project. • Possibility of incorporating LibGuides into Legal Research for first-year law students • Teaching • Tutorials • Graded Exercises • Example: Boston University School of Law Library • http://lawlibraryguides.bu.edu/updating

  30. Questions? • NCCU Law Library LibGuides Page • http://ncculaw.libguides.nccu.edu/

  31. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields LibGuides at UNCG Jenny Dale UNC-G Librarian, University of North Carolina at Greensboro Contact info : jedale2@uncg.edu

  32. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Background • Looking for an easier and more sustainable way to manage guides • IT recommendation  departmental discussions  investigative team  decision to implement Jenny Dale UNC-G Librarian, University of North Carolina at Greensboro Contact info : jedale2@uncg.edu

  33. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Implementation • Two reference librarians coordinated rollout • Feedback • Best practices and master guide • Staff training • Individual consultations Jenny Dale UNC-G Librarian, University of North Carolina at Greensboro Contact info : jedale2@uncg.edu

  34. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields Lessons learned • Best practices are key • Continuing staff training Jenny Dale UNC-G Librarian, University of North Carolina at Greensboro Contact info : jedale2@uncg.edu

  35. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields LibGuides at North Carolina Agricultural and Technical State University Nina Exner NC A&T Evening Services Librarian, North Carolina Agricultural and Technical State University PhD Student, UNC SILS Contact Info: ninae@ncat.edu (336) 285-4177

  36. North Carolina Agricultural & Technical • “NC A&T” • Medium-sized (about 10,000 FTE) • Land grant university in the UNC system • Doctoral, research intensive • HBCU • Located in Greensboro, NC • 6 Reference/information literacy librarians

  37. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields NC Agricultural and Technical implemented LibGuides in 2009. Because of timing and staffing we did not have a systematic roll-out plan. Each librarian explored and experimented at their own rate. Nina Exner NC A&T Evening Services Librarian, North Carolina Agricultural and Technical State University PhD Student, UNC SILS Contact Info: ninae@ncat.edu (336) 285-4177

  38. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields • Highest subject-oriented LibGuide uses are in the social science areas • Sociology • Counseling • Heavy LibGuide use in narrative topics • Literature Review how-to • Text-In-Community reading Nina Exner NC A&T Evening Services Librarian, North Carolina Agricultural and Technical State University PhD Student, UNC SILS Contact Info: ninae@ncat.edu (336) 285-4177

  39. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields • Lessons Learned • Do: • Set up tip-sharing meetings • Let people experiment • Decide on a trigger to help people decide where to begin • Don’t: • Expect everyone to adopt at the same rate without training • Demand every class or other event be responded to • Set too strict rules on Guides Nina Exner NC A&T Evening Services Librarian, North Carolina Agricultural and Technical State University PhD Student, UNC SILS Contact Info: ninae@ncat.edu (336) 285-4177

  40. Jennifer Ballance Randall Bowman Michelle Cosby Jenny Dale Nina Exner Susan Neilson Anders Selhorst Kathy Shields LibGuides@ Public Libraries Susan Wolf Neilson Wake County Public Libraries Contact info: Susan.Neilson@wakegov.com Many uses, many designs

  41. Library Home Page

  42. Brief “Ready Reference subject” guides

  43. “Research Portal” to other LibGuides

  44. Reading Lists

  45. Reading Lists

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