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NJ SHARES The Evaluation of 2007 Grants

NJ SHARES The Evaluation of 2007 Grants. October 20, 2008 Revised 11/21/08. Evaluation Goals. Characterize 2007 NJ SHARES grant recipients Characterize 2007 NJ SHARES grants Examine good faith payments Analyze post-grant payment compliance. 2. Evaluation Components.

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NJ SHARES The Evaluation of 2007 Grants

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  1. NJ SHARES The Evaluation of 2007 Grants October 20, 2008 Revised 11/21/08

  2. Evaluation Goals • Characterize 2007 NJ SHARES grant recipients • Characterize 2007 NJ SHARES grants • Examine good faith payments • Analyze post-grant payment compliance 2

  3. Evaluation Components • Part 1 – NJ SHARES database analysis • Characterizes grant recipients • Characterizes grants • Part 2 – Utility transaction data analysis • “Good Faith” Payment Analysis • Grant Coverage Analysis • Post-Grant Payment Compliance 3

  4. Evaluation Components • Data received from: • ACE • Elizabethtown Gas • NJNG • PSE&G • SJG • JCP&L (Not usable) • Rockland (Not usable) 4

  5. NJ SHARES Database Analysis2007 Grant Counts by Utility 5

  6. NJ SHARES Database Analysis Q1 Grant Counts by Type 6

  7. NJ SHARES Database Analysis 2007 Grant Counts by County 7

  8. NJ SHARES Database Analysis Years Received Grants, 2005-2008 8

  9. NJ SHARES Database Analysis Household Members Contributing to Income 9

  10. NJ SHARES Database Analysis 2005-2007 Recipient Income Sources 10

  11. NJ SHARES Database Analysis 2005-2007 Annual Household Income 11

  12. NJ SHARES Database Analysis 2005-2007 Household Poverty Level 12

  13. NJ SHARES Database Analysis 2005-2007 Household Composition Note: A household can be included in more than one category. 13

  14. NJ SHARES Database Analysis 2005-2007 Household Composition Note: “Single Parent” and “Elderly Only” households were identified using the age grouping variables, in the database not the variable “Category”. 14

  15. NJ SHARES Database Analysis 2006-2007 Household Poverty Level 15

  16. NJ SHARES Database Analysis 2006-2007 Household Poverty Level 16

  17. NJ SHARES Database Analysis 2005-2007 Recipient Household Size 17

  18. NJ SHARES Database Analysis 2005-2007 Main Heating Fuel 18

  19. NJ SHARES Database Analysis 2005-2007 Recipient-Reported Bill Balance at Grant Application 19

  20. NJ SHARES Database Analysis 2007 Recipient-Reported Bill Balance at Grant Application 20

  21. NJ SHARES Database Analysis Mean 2005-2007 Recipient-Reported Bill Balance at Grant Application 21

  22. NJ SHARES Database Analysis Collections Actions Pending at Grant Application for 2005-2007 Recipients Note: Percentages may not sum to 100% because a household with grants for more than one utility may have two different collections actions. 22

  23. NJ SHARES Database Analysis 2005-2007 Reason for Grant Application 23

  24. NJ SHARES Database Analysis Detailed 2007 Recipient “Other” Reasons for Grant Application • Temporary financial crisis • Household changes (spouse leaving or dying or a new baby in the home) • Car repairs • Meter read after months of low, estimated bills • Over income limit for LIHEAP • Mortgage, rent, or child support arrearages or increases • Medical costs • Home repairs • Moving costs • Other bills 24

  25. NJ SHARES Database Analysis 2005-2007 Grant Amounts 25

  26. NJ SHARES Database Analysis 2007 Grant Amounts 26

  27. NJ SHARES Database Analysis 2007 Mean Grant Amount by Utility 27

  28. PART 2Utility Data Analysis Methodology • Focused on Q1 2007 grant recipients • Transaction data from participating utilities • Files contain payments, charges, account balances • Analyzed: • Existence of “Good Faith Payment” • Grant coverage of pre-grant balances • Ratio of payments made to charges incurred at key intervals • Used Q1 2006 and Q1 2008 recipients as comparison groups 28

  29. Utility Data Analysis Sample Group Definitions 29

  30. Utility Data Analysis Sample Group Definitions (continued) 2006 2008 2007 Q1 2007 ANALYSIS PERIOD GRANT DATE GRANT DATE + 1 DAY Q1 2006 ANALYSIS PERIOD GRANT DATE + 1 DAY GRANT DATE + 1 YEAR + 1 DAY GRANT DATE Q1 2008 ANALYSIS PERIOD GRANT DATE – 1 DAY GRANT DATE 1 YEAR 30

  31. “Good Faith” Payment Analysis “Good Faith” Period Definition • The “Good Faith” payment period is defined as 90 days prior to intake through the day before the grant is applied to the account. • Only payments made by the customer are counted. “GOOD FAITH” PERIOD GRANT DATE INTAKE DATE – 90 DAYS INTAKE DATE GRANT DATE – 1 DAY 31

  32. “Good Faith” Payment AnalysisAttrition Analysis * An account is eligible for analysis if we were able to find the NJ SHARES grant in the transaction data and if we were able to duplicate the utility-reported account balances. 32

  33. “Good Faith” Payment AnalysisPercent Making “Good Faith” Payment 33

  34. “Good Faith” Payment Analysis 34

  35. “Good Faith” Payment Analysis Q1 2007 Recipients 35

  36. “Good Faith” Payment Analysis Number of Payments for Those Paying at Least $100 36

  37. Grant Coverage AnalysisAttrition Analysis * An account is eligible for analysis if we were able to find the NJ SHARES grant in the transaction data and if we were able to duplicate the utility-reported account balances. 37

  38. Grant Coverage Analysis Q1 2006-Q1 2008 Grant Coverage 38

  39. Grant Coverage Analysis Q1 2007 Grant Coverage Distribution 39

  40. Grant Coverage Analysis Q1 2007 Grant Coverage 40

  41. Payment Compliance AnalysisAttrition Analysis * An account has usable data if it appears to have received the NJ SHARES grant and if we were able to duplicate the utility-reported account balances. 41

  42. Payment Compliance Analysis Mean Percent of Bills Paid 42

  43. Payment Compliance Analysis Mean Percent of Bills PaidAccounts with 12 Months of Data 43

  44. Payment Compliance Analysis Accounts with 12 Months of Data 44

  45. Payment Compliance Analysis Percent of Bills Paid Recipients with 12 Months of Data 45

  46. Payment Compliance Analysis Mean Bill Balance 46

  47. Payment Compliance Analysis Mean Bill BalanceAccounts with 12 Months of Data 47

  48. Payment Compliance Analysis Segmentation Analysis of Q1 2007 Grant Recipients 48

  49. Payment Compliance Analysis Segmentation Analysis of Q1 2007 Grant Recipients (continued) * Note: Only customer payments are counted. 49

  50. Payment Compliance Analysis Segmentation Analysis of Q1 2007 Grant Recipients (continued) 50

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