1. Contract Administration MISSION POSSIBLE Liz Beall, Long Beach Elizabeth Grace, San Marcos Melody Kojima, Chancellor’s Office PSS0A – March 2006 Santa Rosa

2. Preparation and Planning – Start at the Beginning • Think~Plan~Think~Re-Plan~Think~Organize • 5 W + H Who are the parties? What is being bought? When delivered? Where delivered? Why needed? How delivered?

3. Preparation and Planning – Start at the Beginning • Type of requirement • Type of need • Type of contract form and T & C’s • Type of buying options

4. Scope of Work – Putting it Down on Paper • Answer the 5W + H • Is the Scope of Work clear, well defined and accurate? • Meets the checklist? • Will the project withstand the front page? • No surprises • Complete bid process?

5. Agreement Award – Choosing the Best • Think – Last chance to get it right • 5 W + H • Contractor agrees to Scope of Work and T & C’s • Negotiations complete

6. Getting the Contract in Place Elements of a Contract • Remember “LOCAL” • L Legal Parties • O Offer • C Consideration • A Acceptance • L Legal Purpose

7. Getting the Contract in Place Award Activities • Contracts Contracts generation – Incorporate documents by reference Contract review – a second set of eyes • Deliverables

8. Getting the Contract in Place Compliance Requirements • Insurance requirements • Signatures • Bonds • Other forms – Vendor Data Records (new vendor), Reseller’s Tax Permit (commodities)

9. Post Award Activities – Keeping Tabs on the Chosen One (CM) • Post Award Kick Off Meeting (Optional) Getting Buy in Compliance Requirements Understanding the “Honeymoon period” (On their best behavior) • Are the living up to expectations?

10. Performance Levels Activities – Keeping Tabs on the Chosen One (CM) • Time Line Follow up / Expedite schedule • Metrics on Performance Tracking and monitoring performance Delivery Response times / Service levels Down Time Quality Back orders / Partial shipments Rejections

11. Performance Levels Activities – Keeping Tabs on the Chosen One (CM) • Disputes Resolution Process Phased to escalate to resolve Final step before termination

12. Changes and Amendments –Changes, What Changes? • Notification Always follow up in writing • Option Periods Mutual or not? Price changes or not? Tied to what? Indexes

13. Close Out Procedures – Getting the File Off Your Desk! • File Clean Up • Use common sense Keep some things forever Use a standard file format with tabs (remember the two year rule)

14. Close Out Procedures – Getting the File Off Your Desk! • Vendor Evaluation Reports CSU Public Works standard format (SUAM) What to do about non-performing vendors? • Lessons Learned Think about what worked and what did not, write it down • Share your own campus stories • Agony of Defeat or Thrill of Success

15. Q & A • PLEASE – Fill out the evaluation forms • Should you accept this mission…. Thank you for your attention. Make it a wonderful day !