Using Blackboard ™ for On-line Training Robin Goodloe Environmental Health & Safety

1. Using Blackboard™ for On-line Training Robin Goodloe Environmental Health & Safety Cornell University

2. Topics • Background • Why use web-based training • Why use Blackboard technology • How Blackboard works • Sample programs

3. Background • Cornell EH&S underwent an External Review,where our programs were reviewed by a team of outside experts • Resulted in “Unit Review” teams, and a “Training Task Team” • Resulted in surveys of the current status of our safety training compliance  

4. Training Task Team Charge • Review and reengineer training processes • Identify how to better serve stakeholders with more flexible offerings • Track compliance to law and policy • Provide more flexible training options

5. Compliance Issues • We looked at compliance in having 100 % of our employees trained for the OSHA Lab Standard and Hazard Communication • We looked at compliance for having the training completed before the employee starts work • How many of you are in compliance?

6. Customer Feedback

7. Customer Feedback • One of our surveys resulted in this comment: “Web based training is the only viable solution that I can think of. It is impossible to adequately provide the diversity of training required using the current system.” Our current system consisted in providing only live classroom training programs.

8. Customer Feedback • Some more customer feedback: Web-based training would be easier for the sites located off campus

9. Customer Feedback What do you think could improve safety training on campus? • Re-emphasize web-based training • Offering web-based training

10. Training Task Team Recommendations The final report to the vice-president states:“The University needs to develop other training delivery options, such as web-based training and other alternative training methods, in addition to the traditional classroom style lectures.”

11. Why use web-based training? • Make training more accessible ·Complaints that students, especially undergrads, couldn’t attend our classroom safety sessions, because they had classes (tried offering late afternoon programs) ·Professors may be reluctant to attend classes along with undergrads

12. Why use web-based training? • Better compliance – new employees and new students can get training before they start working (including students who arrive late, after the start of a summer program) • Ability to track employee attendance, like with live training • Can also test for competency • Can get feedback from evaluations

13. Why use web-based training? • Opportunity to reach people – they may be reluctant to walk across campus to attend a classroom session, but they will take the training if it is offered on-line, so they can take it at their convenience • Can train one person at a time, cost effectively

14. Why use web-based training? • Offer more different types of training programs than practical with live training • Offer specialized programs for a smaller audience, like compressed gas safety, centrifuge rotor safety, cryogen safety

15. So now to Cornell’s vision statement made by Ezra Cornell in 1865 “I would found an institution where any person can find instruction in any study” we can add “at any time, at any place” (as long as they have a computer with web access)

16. Other Options • Explored other alternatives (Skillsoft, custom modules) • Too expensive • Not customizable for what we wanted – site-specific material about our campus issues • Some – difficult to get statistical information for tracking purposes

17. What is Blackboard? • The Blackboard Learning System ™ provides a system for building and managing courses on the web • The Blackboard Learning System™ includes a header frame with images and buttons that can be customized and tabs that navigate to different areas • Clicking on a tab will open that area in the content frame From Blackboard™ Learning System Manual

18. What is Blackboard? • Courses contain • Content • Tools for teaching and learning • Instructor oversees the course through the Control Panel • A course consists of the Course Menu and the content frames

19. What is Blackboard? From Blackboard™ Learning System Manual

20. Why Use Blackboard? • Low Cost (campus license) • A technology that is already being used on campus by academic side, for class work • Availability of campus training classes for instructors on how to use for developing programs – also technical support • Ease of use

21. Why Use Blackboard? • Allows us to easily offer more classes to campus customers (particularly classes that are not offered regularly) • Functionality: Can get the data out that we need - based on netID

22. Why Use Blackboard? • How many of you know whether you have the Blackboard Learning System on your campus? • If you don’t have the Blackboard system, you may have another Learning Management System

23. Mechanics of Blackboard • How to get courses online • How to use it (both as administrator and a user) • How we get the data out • How much time it takes to get a course and materials put up - once course content is set • How easy it is to make changes to program – change PowerPoint, add handouts or videos – it is a very flexible system

24. Blackboard Demo

25. LOG IN Get a Blackboard Account

26. Blackboard Course Listing Courses you are teaching Welcome, Robin Laboratory Safety

27. Course Catalog Course Catalog Environmental Health & Safety

28. Shipping Hazardous Materials & Dangerous Goods Safety for Administrative and Office Professionals Residence Hall Fire Safety New User Radiation Safety Laboratory Safety for Faculty Laboratory Safety Hazard Communication for Veterinary Professionals

31. Click on Laboratory Safety Laboratory Safety Presentation ppt

42. Laboratory Safety Quiz You must take this quiz and submit it in order to receive credit for this training.

44. Quiz Questions • Tests are created to check knowledge and skill level of users • Instructor assigns point values for each question • The test results are recorded in the Gradebook

45. Quiz Questions • Multiple Choice • True-False • Multiple Answer - choose all correct answers • Matching • Ordering • Fill in the Blank • Essay

46. Quiz Questions • Can create a pool of questions • Pool Manager allows instructor to store questions for repeated use • Can have random selection of questions from the pool, so each test is different • May choose questions based on category, keyword, or question type

47. Quiz or “Receive Credit” • Simple True or False – ”I have reviewed this program and understand that if I have questions I can call EH&S at ----- for more information” • Reinforce important information • Test of knowledge – like for DOT training, to test that the person has learned the important information, needs to get a passing grade

48. Quiz Questions • Need to think hard about the questions • Need to word the answer responses carefully • Want people to get important information even though they may have clicked through the slides quickly • Do not want to reinforce incorrect information – we have no “trick” questions

49. Quiz Questions • Intended to reinforce understanding • Questions like: • In case of an emergency, call Cornell Police by dialing 911 (True or False) • You can find the following information on the Cornell EH&S web page www.ehs.cornell.edu: -information on training classes and how to register -links to MSDS websites -a link to report accidents -all of the above

50. Quiz Question Feedback • If answer “All of the above”, get message: Correct! In addition to other information, the EH&S website provides access to information on training classes and how to register, links to MSDS websites, and a link to report accidents. • If do not get the correct answer, get message: Not quite. In addition to other information, the EH&S website………