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INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES

INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES

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INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES

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  1. www.i-qs.com INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES Tel: +1 713.339.9070 Fax: +1 832.553.8067

  2. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES We have a passion to deliver business improvements for companies who strive for better results. Our success in delivering these improvements is attributable to our use of highly experienced technical experts who are combined with our proprietary suite of improvement processes and software solutions. ABOUT US

  3. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS KNOWLEDGE CAPTURE We provide consulting services & software solutions across these business areas MAINTENANCE & RELIABILITY EXCELLENCE PROJECT EXECUTION ASSURANCE ASSET PERFORMANCE IMPROVEMENT CONTRACT AND COMMERICAL MANAGEMENT OUR SERVICES SUPPLY CHAIN EFFECTIVENESS GRAPHIC COMMUNICATION DESIGN PROCESS ENABLING SOFTWARE MARKET ANALYSIS TRAINING LESSONS LEARNED

  4. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES MAINTENANCE EXCELLENCE FRAMEWORK INTELLIGENT PLANS • Leadership Plan • Risk Management • Philosophy • Approach • Direction • Strategy • Priorities QUALITY DELIVERY • Building Blocks for Maintenance Program • People Management • Execution of Maintenance • Methods OUR PROCESS SMART PERFORMANCE MEASURES ANALYZE & IMPROVE • Analysis of Improvement • Improvement Tactics • Knowledge Management • Performance Metrics • Setting Targets • Benchmarking Performance

  5. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OUR PERFORMANCE AND MATURITY MODEL OUR PROCESS

  6. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES BEST PRACTICE COMMENDATION BY CHEVRON Chevron is recognized across industry for the emphasis that it places on safety – so when a new behavioral based safety initiative was adopted it was recognized that effective communication would be a crucial factor in the overall success of the project and, in a wider context, for continuing to reinforce Chevron’s  commitment to HE&S. Chevron engaged I-Quantum Solutions early on in the project to deliver that service. Working in close collaboration with the project team I-Quantum Solutions created a strong project brand and communication plan that delivered on Chevron’s requirements and expectations by stimulating interest, raising awareness and ultimately communicating the results achieved. The promotional campaign designed by I-Quantum Solutions has been identified as a best practice and has been widely recognized for contributing towards the ongoing success and sustainability of the project. CHEVRON ‘POWER – BEHAVIOR BASED SAFETY’ PROGRAM MANAGER “ “

  7. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES CERTIFICATE OF RECOGNITION BY FLUOR “ Certification of Recognition presented to i-Quantum Solutions LLC for your Company exemplifying excellence in execution, contributing to our clients success, and adding value to the communities we serve “

  8. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES SOME OF OUR VALUED CLIENTS OUR CLIENTS

  9. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS REVIEW COMPASS™ BUSINESS REVIEW OF SNS OPERATIONS Selected by Tullow Oil UK to carry out a complete review of their UK Southern North Sea operations based at Bacton Gas Terminal. This included activity analysis, work process review, operating & Intervention strategy together with supply chain across the onshore and all offshore assets PROBLEM SOLVING & DECISION WORKSHOPS • Conducted several high value workshops to solve critical operational decisions on organization, intervention strategy and capital project evaluation • Rationalized a $3.7 million project to component parts for project sanction and delivered cost benefit justification process TULLOW OIL IMPLEMENTING CHANGES Tullow Oil are in the process of implementing significant change to the operation and offshore intervention program with support from i-Quantum OPERATING COST & EFFICIENCY i-QS identified and validated with Tullow Oil operations opportunities to reduce operating expense by $9.5 million and the practical steps to achieving efficiencies OUR CLIENTS

  10. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS IMPROVEMENTS i-PM Tactics™ MAINTENANCE REVIEW Selected by Tullow Oil UK to perform a complete equipment & system maintenance across their UK Southern North Sea operations including the Gas Processing Terminal. This included engaging the field operators and technicians using Our process to bring practical improvements. A reduction of 20% in maintenance activity workload requirement i-SIGHT™ Operations Visual Performance Metrics Facilitated workshops and guidance on delivering performance management system and associated KPI’s across the UK SNS. Deployed our i-SIGHT™ Visual Business software to capture KPI information and provide a secure performance management portal to display KPI’s dynamically and operations reporting across each support function. KNOWLEDGE CAPTURE™ Application Captured the resident tacit knowledge of operators and maintenance technicians on both Gas Terminal and offshore installations. Provided an on-line system to access valuable and practical operating knowledge to be used for familiarization and reduce risk associated with people attrition and retirement. OUR CLIENTS

  11. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES GOM DEEPWATER DEVELOPMENT: OPERATIONS & CONTRACTS REVIEW STREAMLINE™ REVIEW OF US CONTRACTS i-QS Selected workshop based coaching and contracts review process to establish key supplier and vendor contract strategy and tactics. This provided the basis for contract Scope definition, needs assessment, risk management and tender process front end requirements CONTRACT STRATEGY WORKSHOPS Conducted workshops on primary service contracts that included: - Scope elements definition - Risk assessment of scope and vendor capability - KepnerTregoe evaluation of contracting options DEEPWATER DEVELOPMENT MANPOWER REVIEWS Prepared manpower and craft composition estimates for the Shenzi and Neptune Field Development projects for the GOM business unit KEY SUPPORT I-Quantum identified and validated with BHPBilliton the contract service strategy for key services provision and provided effective process for internal use. Delivered valuable man power estimate and composition analysis to validate Crew requirements for new field operations OUR CLIENTS

  12. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS & SUPPLY CHAIN (WEST AFRICA): BUSINESS REVIEW COMPASS™ BUSINESS REVIEW OF FPSO Selected by AMERADA HESS to perform a complete Business review of their FPSO asset in Equatorial Guinea including Operations and Supply Chain + An Operations Readiness for Okume Field Development PRACTICAL IMPLEMENTATION OF IMPROVEMENTS Developed a detailed improvement plan that covered - Field re-organization of supervision - Equipment Defect Elimination & Maintenance Optimization - Knowledge Capture program - Contract O&M service contract renewal HESS IMPLEMENTED CHANGES AMERADA HESS are implementing recommendations from the business review OPERATING COST & EFFICIENCY I-Quantum identified and validated with HESS operations opportunities to reduce operating expense by 28% and the Practical steps to achieving efficiencies & equipment reliability improvements OUR CLIENTS

  13. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS & SUPPLY CHAIN (WEST AFRICA): KNOWLEDGE CAPTURE CAPTURE OF CRITICAL OPERATING KNOWLEDGE Proprietary knowledge Capture™ process applied to capture equipment and operating practice knowledge on FPSO during 2 week survey timeframe OPERATING KNOWLEDGE IN A WEB BASED SYSTEM A web based system is accessible by all Houston & Equatorial guinea staff and contractors to valuable operating practice, operational risk, rule sets, equipment defect knowledge , spares etc. Delivering valuable understanding of Facility performance through defect knowledge analysis STAFF TRANSITION & NATIONALS TRAINING Knowledge Capture™ is being used to familiarize and train new field supervision, operating and technical support personnel as well as EG nationals OUR CLIENTS

  14. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES FDPSO DEVELOPMENT PROJECT (WEST AFRICA): DEVELOPMENT PROJECT SUPPORT & ASSURANCE OPERATIONAL READINESS PLANNING Development of the field Operational Readiness Plan for the FDPSO start-up and operation including SIMOPS risk assessment review, FPSO Lessons Learned etc. OPERATIONS MANAGEMENT SYSTEM Developing a web based system is accessible by all project locations: Houston, Singapore & Congo staff and contractors to valuable operations management information and plans. This includes: Operating Management System procedures, Project Documentation, Operating Performance measures and integration of several functional systems FACILITIES MANAGER ROLE IQS are providing the ‘Facilities Manager’ role and position on the field development as part of the integrated project team. OUR CLIENTS

  15. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS INTEGRITY REVIEW (ALGERIA): OPERATIONS REVIEW & IMPROVEMENT PLAN COMPASS™ OPERATIONS INTEGRITY REVIEW • Conducted an Operations Integrity Audit of the Groupement • Berkine JV (Anadarko/Sonatrach) production operation at • HassiBerkine in Algeria. • Assurance of Integrity across the Operation • Identified gaps to base an improvement program • Determined Root Cause of issues OPERATIONS MANAGEMENT SYSTEM Carried out a risk assessment on Uptime Performance for Wellhead sites, gathering stations and central processing Complex with the department leaders. Provided prioritized mitigation steps to focus improvement program on uptime integrity SYSTEM ANALYSIS Performed several systems analysis exercises including: • Process Alarm Review for Process Vulnerability • Process system defects Knowledge Capture • Equipment corrective work analysis for equipment • reliability • - Local Defect Elimination cause assessment OUR CLIENTS

  16. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS ASSURANCE (GLOBAL): ASSURANCE GUIDELINES OPERATIONS EXCELLENCE FRAMEWORK Developed the operations excellence framework for global Maintenance & Reliability Assurance to base the Maintenance Management System DEVELOPMENT OF MAINTENANCE GUIDELINES Prepared Guidance Standards and Processes on the ‘How to’ for Maintenance & Reliability within Global Operations Assurance (on Capital Projects and Operating Assets). Included: - Operating Philosophy - Criticality Assessment - Asset & Operating Integrity - Equipment Maintenance Strategy & Tactics - Defect Elimination - Equipment Performance & Condition Monitoring - Critical Equipment Vendor Engagement - Maintenance Performance Metrics & Reporting OUR CLIENTS

  17. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS ASSURANCE (GLOBAL): MAINTENANCE MANAGEMENT MAINTENANCE MANAGEMENT WORKSHOP Developed the complete Maintenance Management System workshop and support coaching for global training and instruction on ‘How to’ establish a Best Practice maintenance culture and program TURBOMACHINERY PERFORMANCE WORKSHOP • Developed and facilitated the Global Turbo-machinery • performance workshop program • To focus on production gain opportunity by improving • turbo-machinery performance monitoring & practices L48 LEADERSHIP OE WORKSHOP Developed and facilitated the workshop on Operations Excellence Strategy for Lower 48 Asset Managers CRITICALITY & RISK ASSESSMENT WORKSHOP • Developed Criticality Assessment workshop to assist Assets • determine practical equipment strategies & tactics across all • CONOCOPHILLIPS business units • Provided software application for self assessment process OUR CLIENTS

  18. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES BUSINESS UNIT REVIEW (TRINIDAD AND TOBAGO) COMPASS™ BUSINESS REVIEW Selected by RepsolYPF from several consulting companies Worldwide to carry out a complete assessment of their TSP (Teak, Samaan & Poui) assets in Trinidad and Tobago. Extent of review Included Onshore Support and Offshore Operations, Supply Chain and Projects. OPERATING STRATEGY DEVELOPMENT Facilitated workshops with TSP leaders to define the field Operating Strategy and Manning Philosophy to achieve sustainable low cost Operations and extend a mature field asset life. BUSINESS IMPROVEMENT PLAN Developed the detailed Operations Improvement Plan for RepsolYPF to deliver the targeted OPEX reductions Conducted a quantified OPEX reduction model and Life of Field Economics review OUR CLIENTS

  19. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES PRODUCTION IMPROVEMENT REVIEW: PRODUCE TO THE LIMIT EXTEND THE ENVELOP™ REVIEW Conducted a ‘Produce to the Limit’ production improvement Workshop with a multi-discipline team of reservoir, production And operations staff for the DPE assets in Gulf of Persia. Challenged team on the field production deliverability across The choke model from reservoir, well-bore and facilities Identified ‘chokes’ to production across the asset infrastructure VALUE IMPROVEMENT OPPORTUNITY REVIEW Performed a Value Improvement Opportunity identification Review with multi-discipline teams to align and prioritize Upside potential. Quantified early production upside and medium to long term upside production volume increases to pursue IMPROVEMENT CAPTURE PLAN Developed the follow on production gain improvement Plan and governance model to realize the production Upside opportunities. OUR CLIENTS

  20. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES DOWNSTREAM SUPPLY CHAIN – GLOBAL): CONTRACT SERVICES ASSESSMENT COMPASS™ USED BY SHELL GLOBAL SOLUTIONS SHELL used the i-Quantum COMPASS™ process & tool to conduct assessments of their contracting supply chain globally i-QUANTUM PERFORM GLOBAL ASSESSMENTS SHELL selected i-Quantum to perform ALL front end assessments of Maintenance, Turnaround & Project services across their refining & petrochemical plants (20+ SITES WORLDWIDE) CONTRACT STRATEGY & TACTICS ENGAGEMENT Facilitated workshops on developing the appropriate contracting Strategy and Tactics for Turnarounds, Maintenance and Projects services for several SHELL Refining and Petrochemical plants worldwide SHELL GLOBAL COST REDUCTION I-Quantum identified and validated with each SHELL site at total of $150MM tangible cost reductions across their service contracts through strategy and tactics revision OUR CLIENTS

  21. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES DOWNSTREAM SUPPLY CHAIN – GLOBAL): CONTRACT MARKET ANALYSIS DESIGN MARKET RESEARCH PROGRAMS • Designed electronic market research survey • questionnaire & data gathering process for Shell • Coordination of Market Research Program • Benchmarking studies MARKET ANALYSIS OF CONTRACT SERVICES • Analysis of market research responses from over • 150 contract service providers in US West Coast region • and Europe • Applied SHELL Streamline process to services market • Porters model of competition CONTRACT STRATEGY EVALUATION • Provided recommendations on Contracting Strategy • based on Market Analysis of contractor capability & • resource bases • Alternative contract models OUR CLIENTS

  22. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES DOWNSTREAM SUPPLY CHAIN – GLOBAL): CONTRACT MANAGEMENT SUPPORT ADVISOR ON CONTRACTING STRATEGY Prepared White Paper on contracting Strategy for Engineering Services for the SHELL Deerpark Refinery Workshops on turnaround Contracting Services for SHELL Refinery and Chemicals plants Recommendations on contract and commercial models, inc. Healthcare vise T&M PRACTICAL CONTRACT SCOPE DEVELOPMENT Prepared the contract tender document scope for the Multi-million Engineering Services for Projects and Turnarounds US operations, together with O&M Contracts world wide. STRUCTURED TENDER EVALUATION PROCESS Developed the Evaluation Criteria for Engineering Services tender review and decision process for Refinery and Chemicals plants Completed recommendation documentation, rational and award Strategies, including commercial models, KPI’s, reporting, etc. OUR CLIENTS

  23. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES CONTRACTS MANAGEMENT FEMA HURRICANE RESPONSE PROJECT • Tendered and awarded $1M Close out Management in • support of FEMA Hurricane relief effort in New Orleans. • Providing Independent review of Fluor sub-contracts • to assist in the close-out of project accounts ($400M) • Identifying significant variances in contracts billing and • securedrecovery of $25M tax payers GLOBAL FRAME AGREEMENT – Quantity Surveying Major Capex • Tendered and awarded Global Frame Agreement to provide Quantity Surveying services across Fluor International Projects • Sipchem Saudi Arabia • Sipchem Calgary • Solar Elem Norway • Providing commercial assurance and mitigating cost risks from project delivery OUR CLIENTS

  24. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES OPERATIONS ASSURANCE (GLOBAL): MAINTENANCE MANAGEMENT CREATE BRAND DESIGNS Brands for the POWER Behavior Based Safety program in Upstream & SAP HR Europe DESIGN COMMUNICATION MATERIALS Innovative promotional campaigns for - POWER Behavior Based Safety - SAP HR Europe launch - Knowledge Share program - Operations Excellence Conference in Houston PUBLICATIONS HSE Newsletter (First internal publication in new Chevron Branding standard) CHEVRON BEST PRACTICE Promotional Campaign Design for POWER BehaviorBased Safety Program – Upstream Europe OUR CLIENTS

  25. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES SOME OF OUR SOFTWARE SOLUTIONS

  26. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES COMPASS™ - ASSESSMENT PROCESS Structured assessment process using web enabled tool which can be customized to meet client specific application or focus area Facilitates consistent measure of performance and benchmarking across different Operations, Projects & Functions OUR SOFTWARE SOLUTIONS

  27. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES VISUAL RISK™ (EQUIPMENT CRITICALITY REVIEW) & I-RISK™ (RISK ASSESSMENT ) VISUAL RISK™ enables the systematic analysis of any type of equipment based risk within operations and projects. It aids the risk assessment process and consistency through a visual environment. VISUAL RISK™ (EQUIPMENT CRITICALITY REVIEW) I-RISK™ (RISK ASSESSMENT ) OUR SOFTWARE SOLUTIONS

  28. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES I-DOCM™ - DOCUMENT MANAGEMENT I-DOCM™ is a web based document management system which allows secure encrypted user access via the internet. OUR SOFTWARE SOLUTIONS

  29. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES KNOWLEDGE CAPTURE™ REVIEW KNOWLEDGE CAPTURE™ is a unique process and application for the capture, retention, access and use of key knowledge within an operation, whether it is equipment, system or work process based. OUR SOFTWARE SOLUTIONS

  30. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES I-COST™ - COST MANAGEMENT iCost™ is a budget and expenditure control solution that supports the effective execution of projects. OUR SOFTWARE SOLUTIONS

  31. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES I-TRAVEL™ - TRAVEL MANAGEMENT SYSTEM I-TRAVEL™ is a comprehensive on-line travel management system that manages the complexities of international travel preparation, coordination, tracking and monitoring of travel to sensitive parts of the globe and applies the ‘Safe Return’ process approach. OUR SOFTWARE SOLUTIONS

  32. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES I-WORKSHOP™ - WORKSHOPS ,TRAINING & DECISION SUPPORT I-WORKSHOP™ is an interactive and highly configurable workshop application that delivers consistent workshops for training or decision support across the globe or in a local operation. OUR SOFTWARE SOLUTIONS

  33. INNOVATIVE SOLUTIONS . PRACTICAL PROCESSES i-SIGHT™ - VISUAL BUSINESS PERFORMANCE i-SIGHT™ is a web based workspace providing performance reporting in a timely manner and with integrity of data. OUR SOFTWARE SOLUTIONS