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Comprehensive Business Plan for Sustainable Growth

This business plan outlines significant issues, trends, and proactive actions in technology, sustainability, and legislative services for a progressive department. It includes successful initiatives from 2012 and planned actions for 2013, focusing on areas such as records management, network infrastructure, and carbon offset requirements. The plan also highlights key projects like sustainability framework implementation, business process reviews, and council chambers upgrade to drive efficiency and green initiatives.

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Comprehensive Business Plan for Sustainable Growth

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  1. 2013 Business Plan Department of Corporate and Business Services

  2. Department Service Areas

  3. Significant Issues & Trends Department Staffing Changes Framing Sustainability Carbon Offset Requirements Freedom of Information Legislation Compliance

  4. Significant Issues & Trends Enterprise Business Systems Business Process Analysis Data Storage Trends Technology Changes Paperless Agenda Implementation Growing Communication Needs

  5. Programs & Services Legislative Services • Corporate Officer • Council meeting coordination • Freedom of Information (FOI) oversight • City correspondence • Records Management • Bylaw and Policy record keeping • Contract Management • Licenses and Leases • Elections Officer

  6. 2012 Successes Legislative Services • On-going Services • Internal policy review completed • Risk Management - reviewed 300+ old bylaws • Projects and Initiatives • Organized Council Orientation • Updated Council Procedure Bylaw

  7. 2013 Actions Legislative Services • On-going Services • Continue Bylaw review • Electronic document management system training • Records management training • Projects and Initiatives • Update the records classification system • Set up new records storage area in Seniors’ Centre

  8. Programs & Services Technology and Business Analysis • Technology planning • Establishing standards and security policies • Network operations • Corporate network infrastructure & public WiFi • Disaster recovery • Client services • Support of all applications, staff and Council IT needs • Business process analysis • Assess and analyze business processes and systems for efficiency

  9. 2012 Successes Technology and Business Analysis • Piloted the paperless agenda system • Implemented public WiFi • Disaster Recovery infrastructure fail over test • Implemented the ‘River’s level’ page on the City website

  10. 2012 Successes Technology and Business Analysis • Completed Business Process reviews for • Municipal Ticketing • Pet Licensing

  11. 2013 Actions Technology and Business Analysis • CartêGraph Asset Management Implementation • Work Management • Signs • Business Process Reviews • Work with departments to identify and overcome process and data management issues

  12. 2013 Actions Technology and Business Analysis • Council Chambers Audio/Video Upgrade • Network Infrastructure Security Review • Network Data SwitchReplacement

  13. Programs & Services Sustainability and Benchmarking • Corporate sustainability framework • Corporate benchmarking • Interdepartmental coordination • Sustainability lens • Green Team • Implementation of the Corporate and Community GHG Plans and Green Leadership Strategy • Facilitate Corporate and Community ‘green’ programs

  14. 2012 Successes Sustainability and Benchmarking • Sustainability • Restructured to establish a sustainability division • Green Team • Green Leadership Strategy, electric vehicle plug in station grant, Workforce Conservation Program

  15. 2013 Actions Our Vision Pitt Meadows is a complete small City in a natural setting – a sustainable community that balances growth with the protection of its natural environment. • Sustainability • Create a Corporate Sustainability Framework • Establish a ‘Triple Bottom Line’ Approach • Establish Corporate Benchmarks

  16. 2013 Actions • Green Team • Continue Corporate and Community GHG Plan and Green Leadership Plan implementation • Partner on Community ‘green’ projects • Continue workforce energy conservation projects

  17. Capital Project Highlights • Replacement of Council Chambers Audio/ Video Distribution System • Replacement of Network Switching Hardware • Geographic Information Systems (GIS) Upgrade • New Network Monitoring Dashboard • EOC Call Center Hardware

  18. Proposed Operating Budget • Changes: • Carbon offset requirements • how payments are to be made or $ spent is to be determined • Small change due to software licensing and maintenance • upgrades are on a 3 year cycle, $ needed changes in each year of the cycle

  19. Decision Packages Defining the Social Planning Mandate • Third-party assistance to assist staff with step 1 of discussing and defining the City’s social mandate • Begin the social mandate conversation in a valid and grounded manner to set the foundation for future work • Estimated one-time cost $15,000

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