1. Cisco IP Phone User Training

2. Cisco 7961G and 7941G Overview • The Cisco IP Phone 7961G and the 7941G are full-feature telephones that provide voice communication over an Internet Protocol (IP) network. The Cisco IP Phone functions much like a digital business telephone, allowing you to place and receive phone calls and to access features such as mute, hold, transfer, speed dial, call forward, and more. In addition, because the phone is connected to your data network, it offers enhanced productivity features.

3. Phone Buttons (7961 / 7941) 7961 7941

4. Phone Buttons (7961 / 7941)

5. Phone Buttons

6. Phone Buttons

7. Cisco 7911 Overview • The Cisco Unified IP Phone 7911G fills the communication needs of cubicle, retail, classroom, or manufacturing workers or anyone who conducts low to moderate telephone traffic. Four dynamic soft keys guide users through core business features and functions, while a pixel-based display combines intuitive features, calling information, and extensible Markup Language (XML) services into a rich user experience.

8. Phone Buttons (7911)

9. Phone Buttons (7911)

10. Phone Buttons (7911)

11. Phone Screen Features

12. Phone Screen Features

13. Placing a Call

14. Placing a Call (cont.)

15. Placing a Call (cont.)

16. Answering a Call

17. Ending a Call

18. Using Hold and Resume

19. Using Mute

20. Transferring Calls

21. Forwarding Calls

22. Conference Calls

23. Conference Calls (cont.)

24. Adjusting Volume

25. Customizing Rings

26. Customizing Phone Screen

27. Setting Up Speed Dials

28. Call Logs and Directories

29. Documentation • You can find documentation describing all functions of you IP phone at: http://noc.unet.maine.edu/IPT/