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Understanding the TDE Series

Distribuidor Autorizado. KX-TDE Hybrid IP PBX Features. Part 2. Understanding the TDE Series. Dec-2009. 2009 Edition. VI. Higher Office Productivity. Basic. You can receive calls while you're away from your desk. 1. Wireless Convenience. The TDE Series can be integrated

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Understanding the TDE Series

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  1. Distribuidor Autorizado KX-TDE Hybrid IP PBX Features Part 2 Understanding the TDE Series Dec-2009 2009Edition

  2. VI Higher Office Productivity Basic You can receive calls while you're away from your desk. 1. Wireless Convenience The TDE Series can be integrated with Panasonic Wireless solutions. Connecting a TDE model to a Portable Station (PS) makes it possible to access the PBX features via the PS for smooth, easy communication. Using the Wireless XDP, you can set the handset to the same extension as your desk phone, and then receive calls when you're away from your desk. 2.4GHz PS Office Factory KX-TD7680 KX-TD7690 Effective for businesses like these... dvantage • Offices • Factories • Hotels • Department stores • Car dealers You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage See Chapter 16of the General Description for more details.

  3. VI Higher Office Productivity 1. Wireless Convenience The TDE Series can be integrated with Panasonic Wireless solutions. There are several Wireless Cell Stations available for the KX-TDE Series: • KX-TDE0158 - is a 8ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). • KX-TDE0142- is a 3ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). • KX-TDE0141- is a Low-cost 2ch cell station available for all TDE PBX, and is directly connected to a single port of either a DLC or DHLC card. Connection Diagram TDE PBX DHLC/DLC TDE PBX PSTN ISDN PSTN ISDN DT3xx Series *SXDP CSIF Cell-Station Cell-Station Cell-Station Cell coverage area Using the Wireless (SXDP) feature, you can set the handset to the same extension number as your desk phone, and receive calls when you are away from your desk. dvantage You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage See Chapter 16 of the General Description for more details.

  4. VI Higher Office Productivity 1. Wireless Convenience The TDE Series can be integrated with Panasonic Wireless solutions. There are several Wireless Cell Stations available for the KX-TDE Series: • KX-TDE0158 - is a 8ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). • KX-TDE0142- is a 3ch cell station available for the TDE100/200/600 and requires connection to a Cell Station Interface (CSIF) card (KX-TDE0143 – 4 CSIF card and KX-TDE0144 – 8 CSIF card). • KX-TDE0141- is a Low-cost 2ch cell station available for all TDE PBX, and is directly connected to a single port of either a DLC or DHLC card. Connection Diagram TDE PBX DHLC/DLC TDE PBX PSTN ISDN PSTN ISDN DT3xx Series *SXDP CSIF Cell-Station Cell-Station Cell-Station Cell coverage area Using the Wireless (SXDP) feature, you can set the handset to the same extension number as your desk phone, and receive calls when you are away from your desk. dvantage You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage See Chapter 16 of the General Description for more details.

  5. VI Higher Office Productivity KX-TDE0141 KX-TDE0142 TDE600 KX-A272 KX-A272 KX-A272 Daisy Chain configuration KX-A272 1. Wireless The Coverage can be extended with DECT Cell Station Repeater. The KX-A272 DECT Repeater greatly extends the range of your DECT telephones or PBX cell stations. The KX-A272 repeater extends the range in all directions, allowing several areas to be covered. Connection Diagram • The KX-A272 is compatiblewith the following cell stations: • KX-TDE0141 • KX-TDE0142 You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage See Chapter 16 of the General Description for more details.

  6. VI Higher Office Productivity TDE600 IP KX-NCP158 1. Wireless IP Cell-Station The Coverage can be extended trough IP Network. The KX-NCP158 IP-Cell Station carries the signal across the IP Network. Connection Diagram Remote office Local office • The KX-NCP158 is a High density cell station: • 8 channels • Requires DSP Card at MPR • Máx. 16 IP-CS on network DSP-16/64 Seamless Hand over Roaming You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage See Chapter 16 of the General Description for more details.

  7. VI Higher Office Productivity 2.Mobilephone Integration ―Receiving Calls (MPR Ver. 3.0) Receive calls that come to the office's wired extensions on a mobile telephone. GSM Mobile telephones can be registered to the PBX as extensions. The mobile telephone members work as "Virtual" Portable Stations (PS) and use 3-5 digit PBX extension numbering. Calls that come for salespeople while they are out of the office can be sent to their mobile telephone without having to use call forwarding. ICD Group Ring (with Other Wired Extensions) Simultaneous Ring (Parallel Connection) Mobile team worker (Max.4) TDE PBX TDE PBX Incoming Call Incoming Call ISDN Mobile Network ISDN Mobile Network ICD Group Mobile telephone programmed Simultaneous or Delayed Ring Parallel connection (Simultaneous Ring) • Note: • Max. 128 ICD groups are available. • KX-NCS4910 SD License is required. • Feature is not available with Analogue CO. • Note: • KX-NCS4910 License is required. dvantage Effective for businesses like these... • Companies with many branch offices • Factories • Hotels • Never miss a call. • Provide customer contact to mobile telephone in emergency without informing actual mobile telephone number. • Department stores • Car dealers Customer Advantage 7 See Chapter 16 of the General Description for more details.

  8. VI Higher Office Productivity 2.Mobilephone Integration ―Making Calls (MPR Ver. 3.0) Call from a GSM mobile telephone when out of the office and use the same features as an office extension. • Transfer Calls from a Mobile Telephone Calls received on mobile telephones can be easily transferred to other people in the office. When a mobile user calls the office from a mobile telephone, the system automatically recognises the user as a staff member and gives him/her all the rights of extension users. • Access the PBX System Features Access the PBX System Features Transfer Calls from a Mobile Telephone Incoming Call 01234 567 890 TDE PBX TDE PBX Mobile Network PSTN PSTN Mobile Network Features Availablevia DISA without Password • Log-in / Log-out • CO Access • Extension Call • Absent Message Setting <To Transfer> Mobile telephone user presses ‘#’ to get dial tone and dials ‘105’. DISA transfers call to PBX extension 105. Message Card (DISA) Message Card (DISA) Ext105 01234 567890 e.g.)The user can use abbreviated dialling to call extensions. e.g.) Mobile users can transfer calls to their office after receiving them on a mobile telephone. • Note: • Requires system programming. • Default setting ‘Disable’ (No DISA for Fwd transfer). • KX-TDA0191/0192/0194 DISA Message card must be installed. • KX-NCS4910 license is required. dvantage Effective for businesses like these... • Companies with many branch offices • Factories • Hotels Customer Advantage • Work can be smoothly handled from outside the company. • Phone charges for outward calls are billed to the company telephone line, so there is no need for the person to pay them and seek reimbursement later. • Calls can be made from a mobile telephone without disclosing the mobile number. • Department stores • Car dealers See Chapter 16 of the General Description for more details.

  9. VI Higher Office Productivity 3. QSIG Networking The TDE Series supports the QSIG protocol, which makes easy PBX networking possible. QSIG is one of the most flexible platforms for networking systems. QSIG enhances the TDE Series' ability to pass call-processing data to other systems and makes the TDE Series a very network-friendly system. Basic You can make effective use of your current PBX. I can use our existing PBX too? No problem! Other PBX TDE PBX QSIG protocol QSIG protocol Ext 101 Ext 102 Ext 103 Ext 201 Ext 202 Effective for businesses like these... dvantage • Companies with many branch offices • Airline companies • Transportation industries You can build an economical new system while still using your current system. Customer Advantage See "QSIG Network" section of the Feature Guide for more details.

  10. VI Higher Office Productivity 4. VoIP (Voice over Internet Protocol) Easy, low-cost communication within the network VoIP (Voice over Internet Protocol) is a new communication method using an IP network to carry voice communication. If you use a leased line for the IP network, VoIP allows you to talk to your remote offices anywhere in the world for no additional charge. VoIP also allows simultaneous voice and data transmission. Japan U.K. Connection diagram IP Private Network PBX-2 Ext.2000 PBX-1 Ext.1000 . . . . . . Managed IP Network Ext.1000 IP-GW IP-GW Router Router Ext.2999 Ext.1999 PBX-3 Ext.3000 Brasil Dials [2999] . . IP-GW There‘s no long distance charge ―no matter how long you talk to your overseas party. Ext.3999 Router Automatic re-routing of VoIP calls to PSTN Trunk (MPR Ver.3.0) If outbound VoIP trunk connection fails, calls can be re-routed through PSTN lines using Quick Dial numbering plan. dvantage Major cost savings, especially if you have distant branches Customer Advantage See Chapter 1. 1., Chapter 18. 7. of the General Description for more details.

  11. VI Higher Office Productivity VoIP or ISDN QSIG TDE PBX -1 TDE PBX -2 TDE PBX -3 TDE PBX -5 TDE PBX -4 ICD Group 3 ICD Group 2 ICD Group 1 5.Network ICD Group (MPR Ver. 3.0) Extensions organised across the network into an ICD group. A maximum of 5 PBXs can be part of a Network ICD group where each PBX can have a maximum of 32 local extensions per ICD group. TIE Call by Own PBX Extension Number • Note: • KX-NCS4910 License is required. When only two PBXs are connected in a network (not including a VoIP network), both PBXs can have extensions with the same leading number. Effective for businesses like these... dvantage • Companies with many branch offices Never waste time calling a busy branch office extension . Customer Advantage See Chapter 18 of the General Description for more details.

  12. VI Higher Office Productivity 6.Network Direct Station Selection (N-DSS) (MPR Ver. 3.0) An extension's busy status can be monitored from any telephone on the network. Bi-directional monitoring 8 PBX Systems in a private network can have a maximum of 250 network extensions stored on DSS keys(N-DSS: Network-DSS), in order to monitor busy user status across a network of TDE PBXs. (250 Network DSS keys for 8 PBX systems) N-DSS Status London (PBX -1) New York (PBX -2) Sales (busy) Accounts (busy) Busy Lamp Field (BLF) A programmed DSS key LED will show the status of an extension. VoIP or ISDN QSIG Accounts (busy) Warehouse (idle) Sales (idle) • Note: • KX-NCS4910 License is required. • One ICD group should have 8 or less extensions monitored by other TDEs in order to reduce NDSS data traffic. Sales (idle) Paris (PBX -3) SP (PBX -4) Monitor Extension Effective for businesses like these... dvantage • Companies with many branch offices • Airline companies • Transportation industries Never waste time calling a busy branch office extension . Customer Advantage See Chapter 18 of the General Description for more details.

  13. VI Higher Office Productivity 7.PS Roaming (MPR Ver. 3.0) Use the Portable Station (PS) to make or receive calls while at a different branch office. Headquarters (PBX-1) Incoming call The user can use the Portable Station (PS) that he or she ordinarily uses at the office in exactly the same way while at a different office. For example, a salesperson from the London office can make or receive calls with his or her own PS while visiting a branch office in Paris, Milan, or São Paulo. São Paulo (PBX-2) Private Network Fwd ICD Group Virtual PS-1 Milan (PBX-3) ＜System＞ • One PS can be registered to a maximum of four PBX systems. • Each virtual PS is set to forward calls to the extension number of the actual PS as registered at one of the other PBXs. Fwd Virtual PS-2 Paris (PBX-4) Virtual PS-3 • Note: • KX-NCS4910 license is required. Fwd Effective for businesses like these... dvantage • Companies with many branch offices • Factories • Hotels You can take calls wherever you are, so you never keep a customer waiting. Customer Advantage 16 See Chapter 18 of the General Description for more details. 13

  14. VI Higher Office Productivity 8. Call Distribution The TDE Series offer sophisticated Call Distribution features. The TDE PBX systems provide a variety of call distribution options. When a call comes in to a busy line or an unattended phone, the system can distribute it to another extension, a voice mail system, a home or mobile telephone, or other pre-programmed destinations. Call Distribution Examples 1. Ring all extensions (Simultaneous Ring). 2. Ring available extensions in order (UCD). 3. The forwarding order can be set (Priority Hunting). 1st Priority 2nd Priority 3rd Priority 4th Priority Ext 210 Ext 215 Ext 232 Ext 212 1st call 2nd call 3rd call Secretary Department Reception Boss Effective for businesses like these... dvantage • Call centres • Hotels • Boss / Secretary Callers never get a busy signal, so you never lose out on a business opportunity. Customer Advantage See Chapter 8of the General Description for more details.

  15. VI Higher Office Productivity Extension 2 5 4 1 6 3 Next Call A B C Longest Idle Extension Time = Length of call = Order of Incoming calls # 8. Call Distribution The TDE Series offer sophisticated Call Distribution features. Call Distribution Examples 5. Flexible Numbering 6. Overflow Extension 4. Longest Idle Extension (ACD) Calls can be distributed first to the extension that has been idle for the longest. Key features can be accessed via telephone keypad by dialling pre-programmed key combinations called ‘flexible numbering plan’. E.g. If all extensions in a group are busy, an ‘Overflow extension’ can be set take the unanswered calls. + + + = Log-in/Log-out Busy Busy Busy These key combinations can also be set to programmable keys. Time Overflow Extension Note:KX-NCS4910 License And E-MEC Card is required. Effective for businesses like these... dvantage • Call centres • Hotels • Boss / Secretary Callers never get a busy signal, so you never lose out on a business opportunity. Customer Advantage See Chapter 8of the General Description for more details.

  16. VI Higher Office Productivity 1. Simple Automated Attendant (DISA) 9. DISA/Automated Attendant Improve both customer satisfaction and company image With DISA/Auto Attendant (AA) callers can reach the intended party without going through an operator. There are two Automated Attendant functions which allow small companies to provide the same level of service as a large corporation. Welcome To ABC Electronic Store Play Auto Attendant Main Menu Using the DISA feature, you can easily set up an auto attendant to professionally handle all incoming customer calls to your businesses. An auto-attendant can drastically reduce the amount of call traffic handled by the operator - allowing the operator to spend more time with your new or important customers. Functions supported include ability to: Press 1 – For Customer Service Press 1 – To Place Orders Service Dept Order Dept No Digit Pressed • Set-up multi-level Auto Attendant (Max. 64 message levels) • Create Flexible Message Flows • Play Different Greetings Based on Time of Day (Day/Lunch/Break/Night) • Intercept DISA Routing – When No digits are pressed • Assign Floating Extension for each OGM for easy programming • Requires KX-TDA0190 OPB3 Card • and also Message Card: KX-TDA0191/0192/0194 Operator Effective for businesses like these... dvantage • Trading companies • Hotels • SOHO These features provide you with greater flexibility and increases staff productivity. Customer Advantage See Chapter 8. 5. of the General Description for more details.

  17. VI Higher Office Productivity 3. Timed Reminder Messages 2. Incoming Call Distribution Queue 9. DISA/Automated Attendant Improve both customer satisfaction and company image Welcome To Message Increase customer retention by keeping your customers positively engaged with voice message feedbacks while they are waiting for their call to be answered. When setting up an Incoming Call Distribution (ICD) group for your customers - the Message Card allows you to provide appropriate OGM messages to callers waiting in queue. Simply use the Queuing Time Table feature of the KX-TDE PBX to create any message sequences for your business needs. Yes No – add to queue Businesses in the hospitality market could easily benefit from this feature where guests can receive a pre-recorded reminder message on their room extensions. At set time, the phone system calls the extension and plays an appropriate message. Different messages can be played based on time of day settings (example: Day/Lunch/Break/Night). Businesses needing to implement guest wakeup alarm are just one of the examples where a timed reminder message feature can be implemented. Play Message Play On Hold Music dvantage Effective for businesses like these... • Trading companies • Hotels • SOHO These features provide you with greater flexibility and increases staff productivity. Customer Advantage See Chapter 8.5. of the General Description for more details.

  18. VI Higher Office Productivity 4. Advanced Automated Attendant (Voice Processing System) 9. DISA/Automated Attendant Improves both customer satisfaction and company image I’m either on another call, or away from my desk. Please leave a message. … Beep! Voice Mail System The DISA/Auto Attendant feature can be integrated with a Voice Processing System to give you superior call routing and messaging features. If a desired extension is busy or unavailable, callers can still be directed to that extension using the AA feature and are greeted by the Voice Mail system. Messages can be left for the desired extension ensuring that all important calls are never missed. A message indication lamp on the DPT will light to alert the extension owner that a message is waiting for them. Message Customer TDE PBX • Auto Attendant combined with a Voice mail System. Effective for businesses like these... dvantage • Trading companies • Hotels • SOHO These features provide you with greater flexibility and increases staff productivity. Customer Advantage See Chapter 8.5. of the General Description for more details.

  19. VI Higher Office Productivity Basic Basic A message is played when all of the lines are busy. Calls are uniformly distributed. 10. Uniform Call Distribution (UCD) Incoming calls can be distributed to your staff. UCD (Uniform Call Distribution) distributes incoming calls evenly among all extensions in order. You can use the built-in call centre setting. First Example Second Callers Good Morning. This is Panasonic. All agents are busy now. Please hold the line. Busy (Music plays) Repeat Music and Message Third Sorry, all the agents are still busy, Please hold the line. Busy All extensions are busy. Please wait. When an agent becomes free dvantage Effective for businesses like these... • Call centres Distribute Incoming calls – therefore the workload is distributed evenly among the staff. Customer Advantage See Chapter 14. 1. of the General Description for more details.

  20. VI Higher Office Productivity Wrap up time ‘Hot Desking’ Log-in/Log-out 11. Agent Features Agent Features. The KX-TDE has many Agent features that increases Call Center functionality. Log-in/Log-out―Allows Agents to log into a ring group with an ID number. All calls received by the agent are displayed on the report until the agent has logged-out. If a pre-programmed number of calls to an agent remain unanswered, the agent is automatically Logged-out. This feature can be activated by pre-programmed ‘Log-in/Log-out ‘key. Wrap-up time― On completion of a call, Wrap-up time is activated to give the agent a short pre-programmed time before they can receive a new call. This allows them to complete any necessary paperwork to finalise the previouscall. This feature can also be activated manually by a pre-programmed ‘Wrap-up’ key. This feature is called Not Ready. Walking Extensions for Virtual Extensions ―　 ‘Hot Desking’ is the concept where an agent can log-in to any unused desk phone with a pre-programmed ID number, and that phone takes on their settings. dvantage Effective for businesses like these... • Call centres A Call Centre environment can be set-up with no additional software needed. Customer Advantage See Chapter 14. 2. of the General Description for more details.

  21. VI Higher Office Productivity Programmable Message Print-out Station Message Detail Recording SMDR 12. Hospitality Looking after your guests. The KX-TDE PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. These features include: Station Message Detail Recording, Programmable Message Print-out, Guest Room Billing, Voice Mail Delete on Check-out, and Wake-up Call via dialling. The TDE is capable of printing or outputting to a PC, a detailed log of the following information: Incoming/Outgoing Trunk call information including Dialled number, Call Duration, Account code, Room Check-in/Check-out, and Timed Reminder Start/Answer/No Answer status. This feature allows up to 8 different, 16 character long text messages to be stored in a printing message area via programming. These messages can be accessed via any extension connected to the TDE PBX and the selected message will be printed on the SMDR print-out. • Requires Memory Expansion Card: • KX-TDE6105 for TDE600 • KX-TDE0105 for TDE100/200 dvantage Effective for businesses like these... • Hotels Know exactly who is using the PBX, when and what they are using it for Customer Advantage See Chapter 15of the General Description for more details.

  22. VI Higher Office Productivity Remote Wake-up Call Set via Dialling Guest Room Billing Check-out Check-In 12. Hospitality Looking after your guests. Guests extension are unlocked and name and language set. Voicemail checked-in. Separately from SMDR, it is possible to output a record of all calls made from a guest room. This information can be used for billing guests when they check-out. Other charge items, including room mini bar charges, a preset margin, and tax can also be added to the bill. Guests extension are locked and Voicemail messages are automatically deleted when the guest has checked-out. A Hotel receptionist can easily set a timed reminder for a guest extension simply by using the Telephone push buttons. • Requires Memory Expansion Card: • KX-TDE6105 for TDE600 • KX-TDE0105 for TDE100/200 dvantage Effective for businesses like these... • Hotels Provide the features a guest would expect from a first class hotel. Customer Advantage See Chapter 15of the General Description for more details.

  23. VI Higher Office Productivity Incoming calls can be recorded any time of day or night, even when the office is closed, so there are no lost business opportunities. 13. Voice Mail Integration DPT integration makes it easy to configure a Voice Processing System (VPS). With Digital Telephone integration, you can connect a PBX to VPS by plugging in a single wire. The VPS, which is automatically supported by the PBX, offers super-fast access and a host of user-friendly features, such as 2-Way Recording. I'd like to meet and discuss the contract... • Applicable Features • Voice Mail Service • Automated Attendant • Multi-Lingual Service • Interview Service • Automatic Fax Transfer REC Hello,this is Panasonic.･･･Please leave your message. Unique Panasonic Functions • Live Call Screening • Remote Live Call Screening dvantage Effective for businesses like these... • Delivery services • Travel agencies • Claims handlers • Hotels • Trading companies Just set up VM and turn your system into an automated switchboard, or secretary, with multi-lingual menus. Customer Advantage See Chapter 17. 6. of the General Description for more details.

  24. VI Higher Office Productivity e-message 13. Voice Mail Integration Revolutionary New Voice Processing Systems The new KX-TVM50 and KX-TVM200 VPS systems help ensure that customer calls are handled during high call traffic periods as well as outside normal business hours and help retain your most valuable asset – your customers. The VPS systems each offer automated attendant, automatic call routing, and message notification capabilities, and each can be customised to your business telephony needs. New advanced features include, among others, e-message when a caller leaves a message, capability to attach voice messages to e-mail messages, and easier operation using the LCD and soft-keys on Proprietary Telephones (PT). Voice Processing System e-message LAN KX-TVM200 KX-TVM50 Panasonic delivers new levels of communication ease and efficiency that can help any business achieve higher productivity. e-mail Server Message PC PC Effective for businesses like these... dvantage • Delivery services • Travel agencies • Claims handlers A new system means new and enhanced features. Customer Advantage See Chapter 17. 6. of the General Description for more details.

  25. VI Higher Office Productivity 14. Centralised Voice Mail (MPR Ver. 3.0) Two or more networked TDE PBX systems can economically share a single Voice Mail system. Voicemail resource can be shared across the network. Extension users can forward calls to voice mail and access messages using VM access codes. “Hello this is A. I am not at my desk….” VoIP or ISDN QSIG TDE PBX -1 TDE PBX -2 TDE PBX -3 TDE PBX -8 Incoming Call Mailbox … 101 201 301 Centralised Voice Mail System Call Forwarded to Voice Mail VM access codes can be pre-programmed on system phone DSS keys. Ext 301 Ext 201 Ext 101 (User A) Applicable Features • Message waiting indication • Direct mailbox access • Auto attendant service • Note: • KX-NCS4910 License is required. dvantage Effective for businesses like these... • Delivery services • Travel agencies • Claims handlers Calls between separate offices can be forwarded to voice mail as easily as if they were being made in the same office. Customer Advantage See Chapter 18 of the General Description for more details.

  26. VI 15. Simple Voice Message Card (SVM) Higher Office Productivity Simple, Convenient Voice Message Solution The New KX-TDA0192 (2ch) and KX-TD0194(4ch) Simplified Voice Message (SVM) cards provides KX-TDE extension users with an efficient, cost-effective private, voicemail solution. Each extension user can have a personal Voice Mailbox which can play outgoing greeting messages as well as record incoming voice messages irrespective of the type of extension used, i.e. Proprietary Telephones (PT), Single Line Telephones (SLT), and Portable Stations (PS). The recording storage space on each voicemail box is shared between outgoing greeting messages and received voicemail messages. Extension users can record, listen to or clear their own greeting messages – as well as playback and clear voice messages left by outside callers. Each SVM card supports two channels, allowing two users to access the card simultaneously. The system supports up to two SVM cards per PBX for added recording storage capacity. Accessing the voicemail requires assigning each SVM card with a floating extension number. The SVM can handle up to 250 individual messages (greetings and voice messages) with a maximum total recording time of 120 minutes (60 minutes default) per card. The total capacity of the SVM card is shared between all assigned extension users with a voicemail box. Recording time/quality can be selected as shown in the System Capacity Table. System Capacity Table dvantage A Maximum of Two SVM cards can be added to the KX-TDE system Effective for businesses like these... Never miss an important message with this simple, cost effective, voicemail solution. Customer Advantage • Offices • Hotels TDE-SG-PCCUK-0405-V2.01

  27. SIMON ROGERS 06 JUNE 03:24PM WED NEW MESSAGE 207 ENTER EXIT VI 15. Simple Voice Message Card (SVM) Higher Office Productivity Simple, Convenient Voice Message Solution View Messages on System Phone Display When a caller leaves a voice message on an SVM card, the following information is also recorded (as available) and can be viewed on the display of a Proprietary Telephone or DECT Portable Station. • The SVM card has the following available features: • Type of Mailbox: Personal Mailbox, Group (Company) Mailbox and Direct Mailbox Recording. • Customised Time of Day Greeting: A different greeting message for Day/Lunch/Break/Night Mode. • Message Notification: • Via the Message Waiting lamp on PT and stutter Dial Tone on SLT. • Remote Mailbox Access: Mailbox messages can be accessed remotely from either another extension • or an outside line. • a. Caller's Name* • b. Caller's Telephone Number • c. Time recording started • d. Voice Message Status* • "New" is displayed for voice messages, which have not previously been listened to. • "Old" is displayed for voice messages, which have previously been listened to. *KX-DT346 – 6 line LCD Display Digital Proprietary Telephone Only. dvantage Effective for businesses like these... Never miss an important message with this simple, cost effective, voicemail solution. Customer Advantage • Offices • Hotels TDE-SG-PCCUK-0405-V2.01

  28. “ VI 16. Conferencing Higher Office Productivity Up to 8 Conference or BroadcastGroups Outline - A PT (Owner) can call multiple parties, assigned as members of a conference group. - Max. 8 conference groups can be programmed. - 2 Conference Mode: - 8-Party Conference Mode (Owner + 7 members): Two-way communication. - Broadcast Mode (Owner + 31 members): One way communication. Cannot mix Broadcast or Conference feature External External terminals can be members of a conference group. PSTN A MEC card is needed. Owner Remote extensions can be member of a conference group. MEC QSig/IP Local Remote Effective for businesses like these... • Offices • Hotels TDE-SG-PCCUK-0405-V2.01

  29. Owner Two-way Max. 7 Members One way Max. 24 Members “ VI 16. Conferencing Higher Office Productivity Up to 8 Conference or BroadcastGroups • Outline • - A PT (Owner) can call multiple parties, assigned as members of a conference group. • Max. 8 conference groups can be programmed. • Up to 32 parties can be in conference in system • External party can join the group • - 2 Conference Mode: • - 8-Party Conference Mode (Owner + 7 members): Two-way communication. • - Broadcast Mode (Owner + 31 members): One way communication. • Note: Cannot mix Broadcast or Conference feature The Owner can control local PBX members.

  30. … Continua Continuação no arquivo Parte 3

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