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Text Messaging

Text Messaging. Mobile Devices ACGNJ February 9, 2011. Historical Urgent Communication. Runners and Riders Oral or written messages Post Riders Pony Express Telegraph Popular cheap alternative to pre-1990 telephone Telephone Two-Way Radio. Oral v. Written Messaging. Oral. Written.

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Text Messaging

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  1. Text Messaging Mobile Devices ACGNJ February 9, 2011

  2. Historical Urgent Communication • Runners and Riders • Oral or written messages • Post Riders • Pony Express • Telegraph • Popular cheap alternative to pre-1990 telephone • Telephone • Two-Way Radio

  3. Oral v. Written Messaging Oral Written Pros Quickly prepared Quickly transmitted Do not need to know how to read Pros Explicit originator (seal and/or signature) Exact message Permanent record • Cons • Prologue/context (origination info) may add to delivery time • Inaccurate delivery • Information easily forgotten • Cons • Longer preparation time • Recipient or delivery needs to be able to read

  4. Digital Text Communication(timeline) • Telegraph • Telex • Bulletin Board System (BBS) messaging • E-Mail • E-Mail Lists (“Mailing Lists”) • LISTSERV, Yahoo Groups, Google Groups • Instant Messaging (IM) • AIM, Yahoo Messager, MSN Messenger, Google Talk • Internet Relay Chat (IRC) • Text Messaging • Blogs • Social Network Messaging • FaceBook, MySpace • Twitter

  5. Digital Text Communication(types) • Store and Forward • One-to-One • Telegraph • Telex • BBS messaging • E-Mail • Social Network Messaging • Twitter (Direct Message) • One-to-Many • BBS and Web Forums • Mailing Lists • Blogs • Social Network Messaging (Status Updates) • Twitter • Real Time • One-to-One • Instant Messaging (IM) • Text Messaging • Social Network Messaging • Twitter (Direct Message) • One-to-Many • Internet Relay Chat (IRC) • Web Chat (multiple applications) • Social Network Messaging (Status Updates) • Twitter

  6. Urgent Communication in the Mobile Era • Means and methods must be accessible to senders and recipients at all times • Must be real-time, or real-time capable • Must be simple, not requiring a large amount of equipment or expertise • The equipment is the messenger • Must be capable of transmitting information quickly • Messages must be capable of being stored • Reference, legal issues, prioritization of urgent traffic

  7. Mobile (Cell) Phones and Devices • Are always accessible to senders and receivers • Are capable of transmitting both oral and written information • Are small, portable, and relatively simple to use • Are capable of real-time communication • Networks are capable of storing missed messages for retrieval • Are relatively inexpensive to maintain and use

  8. Text Messaging v. E-Mail Text Messaging • Short messages • Readable at a glance • Available on even the simplest of modern mobile phones • Text messages can be sent to e-mail accounts E-Mail • Any length message • May take time to read • Requires computer, smartphone, or separate service for access and portability

  9. Text Messaging v. Voice Calls Text Messaging • Automatic delivery • Information at a glance • No preliminary context information required • Threading available on certain devices • Number of text messages may be limited on calling plan • Record is always available Voice Calls • Direct delivery requires active real-time acceptance • Voicemail is a deliberate choice on the caller’s part • Requires vocal context-setting • Limited voice minutes on calling plan • Record only available if call is directed to voicemail

  10. How to Text (click for VZW video)

  11. Texting From a 12-Key Keypad

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