1. The beer game INTRODUCTION Kai Riemer

2. Delay Factory Distributor Wholesaler Retailer Delay Delay Delay

3. Distributor Outgoing order Incoming order Wholesaler Delay Delay Incoming delivery Outgoing delivery Factory

4. Delay Factory Distributor Wholesaler Retailer Delay Delay Delay

5. Between weeks: logistics! Delay Factory Distributor Wholesaler Retailer Delay Delay Delay

6. Step 1: Delivery IN Delay Factory Distributor Wholesaler Retailer Delay Delay Delay • Fill in incoming delivery to your playsheet. • Add incoming to inventory to get availableamount.

7. Step 2: Order IN Delay Factory Distributor Wholesaler Retailer Delay Delay Delay • Open new order and fill into your playsheet. • Calculate amount to ship by addingnew order to old backorder.

8. Step 3: Prepare Delivery Delay Factory Distributor Wholesaler Retailer Delay Delay Delay DELIVERY 9

9. Step 3: Prepare Delivery Delay Factory Distributor Wholesaler Retailer Delay Delay Delay • Figure out whether the amount to ship can be fulfilled fromavailable stock. • If yes, then your delivery equals the amount to ship. • If not, you ship whatever is available, the rest adds to backorder. • Update your backorder!

10. Step 4: Place your order Delay Factory Distributor Wholesaler Retailer Delay Delay Delay ORDER 12 That is entirely your decision. Keep your cost low!

11. Between weeks: logistics! Delay Factory Distributor Wholesaler Retailer Delay Delay Delay

12. Delay Factory Distributor Wholesaler Retailer Delay Delay Delay