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This report highlights the impressive performance of NQA Spain during 2008-2009, showcasing a significant increase in ISO certifications and audit days. By the end of 2009, NQA held 103 certificates, an 84% increase from the previous year. The report also outlines new registration targets, key successes with dealer networks, and future opportunities in various standards including ISO 22000. Challenges such as increasing the number of auditors and expanding certification standards are discussed, with clear targets set for continued growth in 2010 and beyond.
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NQA SPAINReview 2009 Welcome to nqa
Performance 2008-2009 • Number of certificates, 1/1/09: • ISO 9001 : 52, ISO 14001: 4, Total : 56 • Number of certificates, 1/9/09: • ISO 9001 : 64, ISO 14001: 11, Total : 75 • Number of certificates, 31/12/09: • ISO 9001 : 80, ISO 14001: 21, HACCP: 2, Total : 103 • Percentage of increase : 84%
Performance 2008-2009 • Number of audit days 2008 : • ISO 9001 : 65, ISO 14001: 9, Total : 74 • Number of audit days 2009 : • ISO 9001 : 90, ISO 14001: 28, HACCP: 4, Total : 122 • Increase 2008-2009: • ISO 9001 : 25, ISO 14001: 19, HACCP: 4, Total : 48 • Increase 2008-2009: • ISO 9001 : 38%, ISO 14001: 311%, Total : 65%
Performance 2008-2009 • New registration target 2009: • 50 new standard certificates • Realized 2009: • ISO 9001 : +28, ISO 14001: +17, HACCP: +2, Total : +47 • De-Registration: • Objective : less than 5% (3), Achieved : 6 • Overdue Targets: • Objective :0 over 3 months, Achieved : 3
Key Successes • Agreement with IVECO dealers net • 114 dealers certified by SGS, 17 certificates in 2009 • Problem of the UNE 66929 (digital tachographs) • Agreement with MANN dealers net • 87 dealers certified by TUV, 6 certificates in 2009 • Problem of the UNE 66929 (digital tachographs)
Future Opportunities • AUTOMOTIVE DEALERS NETS (VW,…) • RFHE Specific Standard • REE (Spanish Electrical net) • ISO 22000 • MICHELIN Specific Standard
Future Challenges • Increase nº of auditors • Increase Standards • ISO 22000 • ISO 27000 • ISO TS 16949 • HOSAS 18000 • Market consultants
Targets for 2009-2010 • Agreement registration target 2010: • 75 new standard certificates • New Auditors: • 1 QMS, 1 EMS, 1 HOSAS, 1 ISO 27000, 1 ISO TS and 1 ISO 22000 • New Agreements: • Automotive Nets • New Consultants : • Other geographic areas