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Value Improvement Panel: Enhancing Helena's Governance Through Intelligent Scrutiny

Explore the impact of scrutiny with insights from the Value Improvement Panel at Helena Homes. Learn why scrutiny is essential, how it contributes to governance, and the key building blocks for effective scrutiny processes.

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Value Improvement Panel: Enhancing Helena's Governance Through Intelligent Scrutiny

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  1. he Ensuring Scrutiny makes a difference Shirley Gibson and Stina Foxford Value Improvement Panel (VIP) - October 2014 www.helenahomes.co.uk scrutiny@helenapartnerships.co.uk

  2. The Value Improvement Panel Why scrutiny, why us, and why now?

  3. Stock transfer association since 2002 • Based in St Helens, Merseyside • Manage around 13000 homes Who are Helena?

  4. ‘Helena needs our local knowledge and our insight into how things work, and together we are making things better’ Jennie Williams – Chair, Value Improvement Panel

  5. Links to Governance Sources of Evidence

  6. Delivering Change for the Better Building Blocks Intelligent Scrutiny Targeted Support Clear TOR Make a Difference Robust Processes Link to Governance Strong Foundations Build on Strong Teams

  7. Building Blocks Strong Foundations • Independent Beginnings • Trust • Positive relationships • Mutual respect • Distinct boundaries

  8. Building Blocks Position to make a difference • Customer mandate • Decisions based on evidence • Backed and resourced by Helena • Call managers to account

  9. Building Blocks Robust Processes Gather Evidence VIP Review Report to TCC

  10. Building Blocks Clear terms of reference • Managers protocol • Distinct roles of VIP and TCC • Need for dispute resolution? • Relationship with Board is comfortable but not cosy

  11. Building Blocks Intelligent scrutiny • Meeting the priorities of tenants • Planning day • Customer led performance priorities (KPIs)

  12. Building Blocks Targeted support • Help, but not direct control • Everything to hand • Use officers as consultants

  13. Building Blocks Effective Communication • How we do it • Listening & acting • Letting people know that they make a difference • Celebrate success

  14. In Summary • Knowing what you want to achieve and where you fit in • Knowing how to get there • Knowing that you have actually got there! • Knowing where you want to go next • Knowing all of this can help you to build your own house

  15. Any questions? www.helenahomes.co.uk scrutiny@helenapartnerships.co.uk

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