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Elevate the Expectation January 2010 Update. APICS Mission. APICS builds knowledge and skills in operations management professionals to enhance and validate abilities and accelerate careers.
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APICS Mission APICS builds knowledge and skills in operations management professionals to enhance and validate abilities and accelerate careers. APICS helps its members and their organizations to successfully compete and to build a stronger global economy. 2
January Board Meeting Summary 2010 Board Members installed 2010 strategic priorities approved Governance committee motions to revised APICS Bylaws and Committee Handbook approved Director-at-Large Selection Committee and Nominating Committee recommendations reviewed Reviewed current financial reports and year-end forecast 2010 Committee Member appointments approved Strategic Direction Committee timeline reviewed Distance learning recommendations approved Staff report on APICS International Conference presented Executive Office report presented 3
2010 APICS Board Members Officers: Karl Klaesius, CPIM, C.P.M. – Chair Eric Schaudt, CPIM, CSCP – Chair-Elect Robert Castleman, CPIM, CIRM, CSCP, C.P.M. – Secretary-Treasurer Directors: Preston Blevins, CFPIM, CIRM, CSCP – Southwest District Director Robert Boyle, CFPIM, CIRM, CSCP, CPA – Director-at-Large Paul Howatt – Canadian District Director Keith Johnson, CPIM, CSCP – Great Lakes District Director Richard Leach, CPIM, CSCP – Pacific Western District Director Chris Moye – Director-at-Large Peter Murray, CIRM – Director-at-Large Maryanne Ross, CFPIM, CIRM, CSCP – Mid Atlantic District Director Joe Schriever, CIRM, CSCP – Terra Grande District Director Alfred W. Tolbert, CSCP, C.P.M. – Southeast District Director Robert Trent, PhD – Director-at-Large Tammy Williams, CPIM, CIRM, CSCP – Heartland District Director Anthony Zampello, CPIM, CIRM, CSCP – Northeast District Director
Governance Committee Recommendations • The Governance Committee recommended updates to the APICS Bylaws and Committee Handbook to improve usability by removing conflicts, inconsistencies and unnecessary complexity. Additionally, a number of changes were recommended to address issues raised by the 2008 Board, the Nominating and Director at Large committees. • The Board approved the majority of recommended changes to the Bylaws and Committee Handbook, but sent several changes back to the Governance Committee for further discussion. • Terms and term limits for District Directors • Maximum terms for Certification Committee members • Definition of the various membership categories
2010 Committee Chairs • Body of Knowledge – Don Sheldon • Voice of the Customer – Nick Testa • Certification – Jim Greathouse • Audit - TBD • Finance – Robert Castleman • Ethics - TBD • Strategic Directions – Eric Schaudt • Collaboration - Robert Boyle • District Managers – Tony Stencel • Governance – Keith Johnson • Rules & Procedures – Not being seated in 2010 • Director-at-Large Selection – Rachel Thomas • Nominating - TBD
Strategic Direction Committee • The 2010 Strategic Direction Committee, chaired by Eric Schaudt, will be convened in March. The Board recommended that the Committee consider continuing to explore the following during its discussion • Non-traditional APICS markets (industries, corporation size, expanded definition of operations management, level of member/customer, etc.) • Redefining or expanding our business model to promote growth • Expansion of international marketplace • Expansion of collaborative relationships (ERP vendors, channel partners, competitors, etc.) • Innovation
Distance Learning • The Board authorized staff to pursue an expanded relationship with a current distance learning provider of APICS courses. The goal of this expanded relationship is to provide centralized access to synchronous, asynchronous, and blended e-learning for our customers and channel partners. • A taskforce comprised of Board members is now responsible for reviewing the original recommendations from the International Subcommittee of the VOC and the District Managers presented in October 2009 and making recommendations to the Board as appropriate. These recommendations will be related to the terms and conditions of partner use and possible revenue/expense sharing of the distance learning system.
2009 Marketing Marketing communications in 2009 • Membership, 202: approximately 4 messages per week • Certification, 160: approximately 3 messages per week • Conference, 102: more than 4 per week during campaign Online ad campaigns and lead generation • 5,341 new external leads: more than 100 leads per week
Research 2009 Member Programs and Needs Assessment Annual membership and customer surveys indicated improved results over 2008, including a • 26.3% increase in member and non-member respondents agreeing or strongly agreeing that they are satisfied with APICS core products. • 14.3% increase in member respondents agreeing or strongly agreeing that APICS core products are important to them. • 14.7% increase in member respondents agreeing or strongly agreeing that APICS membership provides value. • 15.7% increase in member respondents agreeing or strongly agreeing that APICS has or is helping them advance their careers.
Research Lapsed Member Exit Survey Despite personal financial concerns, lapsed members were satisfied with their membership experience. • 62% of lapsed members said APICS met or exceeded their expectations. • 82% of lapsed members would recommend APICS to a colleague. • Only 10% stated that APICS had never met expectations.
Research Customer Order/Delivery Process Survey (229 surveys completed) • 96% of the respondents indicated that their order arrived in the estimated time • 99% indicated their order was complete • 98% indicated the appearance of their order was acceptable • 94% indicated their order was free of shipping/handling damage • 95% were satisfied with their order
New Products/Updates • CPIM DSP and SMR – updated and redesigned in 2009. All other modules received minor corrective updates. New APICS SMR References Sourcebook now available. • CSCP – minor update. • New in April 2010: The Fresh Connection web-based supply chain management simulation/competition. • International CSCP CBT rolled out in 2009. • Operations Management Body of Knowledge (OMBOK) Framework updated to include indices mapping the topics included in OMBOK to non-manufacturing industries and operations management job titles. • APICS Supply Chain Manager Competency Model continues to be frequently downloaded. • Redesigned APICS magazine
New APICS SMR References Sourcebook • Primary references for the SMR module and technical papers are compiled into one text • Accessible format eases preparation for the SMR exam • Convenient for instructors
Register TodayThe Fresh Connection Open Competition • The Fresh Connection is an online supply chain simulation game • Teams of four will compete weekly to save a fictional, struggling juice company • Fosters collaboration and teamwork • Participants receive customized individual and team reports, detailing strengths and weaknesses Join the online competition weekly, April 5–May 17. Register today at apics.org/tfc.
APICS Magazine Redesign • A completely redesigned APICS magazine launched in January 2010. • Updated look and feel • Improved readability • More areas for additional information and sidebars
APICS Social Networking • In February, APICS launched a Facebook page, a YouTube channel, and began to actively promote the existing LinkedIn community. • Facebook – 824 Fans • LinkedIn – 10,317 Group Members • YouTube – 8,002 Channel Views
New Membership Options In March, APICS launched three new e-membership categories
Partner Stimulus Participation Introduced in July 2009 • CPIM Leads –Since its July introduction more than 1,000 leads have been received from the online CPIM demo tool. All leads from North America have been provided to chapters for follow-up. • Chapter Course Listings – Twenty-one additional chapters submitted course listing in the fourth quarter for a total of seventy-nine chapter submissions for the year. Chapters from every district participated. • Discounted Voucher Program
Collaboration • Institute of Business Forecasting – S&OP Conference • Association for Manufacturing Excellence • Involvation – The Fresh Connection • Supply Chain Academic Talent Initiative • Supply Chain Council • Accenture • American Logistical Aid Network • American Society of Transportation & Logistics • Aberdeen Research
Join UsAPICS & IBF Best of the Best Sales and Operations Planning (S&OP) Conference • Leading industry experts share the latest in S&OP • June 17-18, 2010 • Chicago, Illinois • Registration opens March 15, 2010 Visit apics.org/events for more information.
Save the Date 2010 APICS International Conference & ExpoOctober 17-19 in Nashville, Tennessee • Featured Speaker General Russel L. Honoré • Learning Paths Global Supply Chain Operations Planning and Control Lean Professional Advancement Registration Opens April 2010 Visit apicsconference.org for more information.
