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QUIZ ON CBS

This document delves into the need for Core Banking Solutions (CBS) at India Post, highlighting its current inefficiencies and the pressing need for modernization. With over 17 crore accounts, India Post faces challenges such as manual operations, inadequate cash management, and poor customer service. CBS implementation promises significant benefits, including reduced operational risks, streamlined processing, and enhanced customer experience through services like online banking, inter-branch transactions, and mobile banking.

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QUIZ ON CBS

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  1. QUIZ ON CBS

  2. Q.1- FULL FORM OF CBS IS: Ans:- • CORE BANKING SOLUTION

  3. Q.2- NO OF ACCOUNTS WITH INDIA POST: Ans:- • OVER 17 CRORES

  4. Q.3- WHY CBS? Ans:- • India post is losing its customers due to lack of modernization in its customer experience and operations. • At present, India post does not have the services of ATMs, Mobile banking and Demat certificates facility.

  5. Q. 4- PRESENT STATUS OF SB IS: • Majority of work in manual and duplication • Cheque clearing is done in manual and locally • No Global account number system • No data protection and customer data • Cash management function is inadequate resulting extra work

  6. No MIS facilities • Issue of certificate in manual instead of Demat • Poor record maintenance • Inadequate audit functions • Non agreement of balances • Non integrated systems architecture customer services and back office • Calculations of agents commission in manual

  7. Q. 5- Benefits of Core Banking Solution : Ans:- • Reduces off operations • Elimination of duplicate works • Stream line process to customers • Processes help to reduce operational risk

  8. Minimum staff strength • Lesser time in handing the POSB CBS transactions • Online processing of bank cheques

  9. Auto reversal of transactions and associated charges • Bills payment for customers • Support telephone banking services • Inter branch transfers and transactions • Telephone and Internet banking

  10. Q. 6- ROLE OF PM IS : Ans:- • Data cleaning exercise through database analyzer module in Sanchay Post Version 6.5. • Should ensure that all the Post offices identified for the first phase have completed- • Data entry in all category- inclusive of Silent Accounts • Signature Scanning • Up-to-date SB returns to SBCO • Settlement of Un posted items • Settlement of Minus Balance. • Ledger Agreement by SBCO in all category • Settlement of SBCO objections • Reconciliation of Unpaired debit and credit

  11. Q. 7- Pre requirements to Core Banking Solution : Preparation of consolidated journal of all categories on Sanchay Elimination of un posted items Elimination of objections Elimination of minus balances Ans:-

  12. Receipt of returns Transaction feeding in V2 ( V2 offices) Preparation of office wise registers of all categories Preparation of statistical registers & checking with HO Cash book Preparation of summary of Interest statement Daily agreement in Sanchay Post Voucher checking as per Directorate no. 5-2/99-SB dated 05.03.03

  13. THANK YOU

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