A Team Approach to Creating Library Tutorials Using Terrific Tools

1. A Team Approach to Creating Library Tutorials Using Terrific Tools Anne Pemberton, Assist. Director of Library Instructional ServicesLaura Wiegand, Coordinator of Discovery Services Additional Authors:John Osinski, E-Learning Services Librarian Melissa Raymer, Distance Learning Librarian Randall LibraryUniversity of North Carolina Wilmington (UNCW)

2. Outline • Identifying Needs for Tutorials • Team Approach • Involving Staff • Instructional Design • Tutorial Tools • Providing Access • Best Practices • Q and A

3. Identifying Needs for Tutorials • Survey of teaching faculty • Survey of librarians • FAQ database (from Help Desk) • Anecdotal evidence (Desk, Instruction, etc.) • Other library websites and PRIMO • What can we link to that is useful for our users?

4. Team Approach • Tutorials Committee • Subcommittee of ILSPT • Member roles and expectations • Creation process • Review process • Storage (SharePoint/S:/DropBox)

5. Involving Staff • Other librarians and staff • Identifying interest • Identifying talent • Identifying skills • Providing support • Guidelines • Assistance • Software • Reviewers

6. Instructional Design • Universal Design • “approach to the design of all products and environments to be as usable as possible by as many people as possible regardless of age, ability, or situation.” (Source: http://www.udeducation.org/) • 7 principles of universal design • Equitable use • Flexibility in use • Simplicity • Perceptible information • Tolerance for error • Low physical effort • Size and space for approach and use Source: Raymond Biesingerhttp://www.dwell.com/design-101/article/introduction-universal-design

7. Instructional Design • Accessibility • Educational materials must be accessible by law (Section 504 of the 1973 Rehabilitation Act, The Americans with Disabilities Act (ADA)) • Captioning • Audio that is fully descriptive • Colors and contrast Source: http://www.lvcil.org/ada

8. UNCW 2012 Students with Disabilities

9. Tutorial Tools • Captivate • Camtasia • SnagIt 11 • Jing • Screenr • Screencast-O-Matic

10. Tutorial Tools - Adobe Captivate

11. Tutorial Tools - Adobe Captivate • Pros • Filmstrip View (like PPT) • PowerPoint (Import/Export) • Closed Captions (Easy to Use) • Assessment Tools • YouTube Upload Feature • Cons • YouTube Upload - Closed Captions Not Included • Video Editing

12. Tutorial Tools – Camtasia (TechSmith)

13. Tutorial Tools - Camtasia • Pros • PowerPoint (Import/Export) • Closed Captions • Assessment: • Flash Quiz (M/C, Fill-in-the-Blank, Short Answer) • Survey • Cons • Closed Captions Manager • Editing Timeline • Assessments – Need More Options

14. Tutorial Tools – SnagIt (TechSmith)

15. Tutorial Tools – SnagIt • Pros • Images & Videos • Upload to YouTube (Share tab) • Cons • No Assessment Feature • Need to do most editing in Camtasia

16. Tutorial Tools – Jing (Free from TechSmith)

17. Tutorial Tools – Jing (Free) • Pros • Easy to use • Upload to Screencast (link or embed code) or save .swf file • Share to Twitter, Facebook • Includes image capture tool • Cons • No editing • No closed captions • 5 min. time limit • Cannot upload to YouTube

18. Tutorial Tools – Screenr(Free, Pro)

19. Tutorial Tools – Screenr(Free, Pro) • Pros • Easy to use • Nothing to install • Easy upload to Screenr (provides link or embed code) • Lots of Share options via YouTube, Facebook, etc. • Cons • 5 minute limit • No editing • No captions • Becomes part of Screenr’s website • Pro version designed for business

20. Tutorial Tools – Screencast-O-Matic (Free, Pro)

21. Tutorial Tools – Screencast-O-Matic • Pros • Easy to use • No installation • Can include captions with text file • Publish to Screencast-O-Matic (provides link or embed code), YouTube or download a file • Pro version has editing tools • Cons (of Free version) • 15 mins recording time • Watermark • Viewing on screencast-o-matic.com requires Java.

22. Tutorial Tools – Closed Captions (Free) • PropertySetter(Widget for Captivate to turn “on” CC) - http://wheatblog.com/software/propertysetter • Caption Tube - http://captiontube.appspot.com (allows you to add CC to YouTube videos) • Overstream - http://www.overstream.net (similar to Caption Tube)

23. Tutorial Tools – Audio (Free) • Audacity - http://audacity.sourceforge.net • Create • Export • Import

24. Providing Access • Best practices: • Reduce # of clicks = embed • Keep users on your site = embed • Provide alternative methods for access (i.e., non-flash, PDF) • Be consistent in where you store tutorials, and how you provide access • Adjust the height & width of embedded videos to fit your webpage

25. Providing Access • Hosting • YouTube • Screencast.com • Screenr.com • Screencast-O-Matic (needs Java to play) • Your webserver/content management system (.swf file, set of HTML files)

26. Providing Access - Embeding

27. Providing Access - Embeding • Embedding into: • LibGuides: use Embed a Video Clip • Content Management System • Switch to HTML code and paste • Use a Media Embed button

28. Providing Access - Uploading • Captivate: set of HTML files with .swf file as core • Place directory on a web server and link to the folder • Jing and others: .swf (Flash) file • Save or upload to a server • Insert using the <object> tag or CMS flash button

29. Best Practices • General best practices • Resources: • Google: best practices library tutorials • http://www.libsuccess.org/index.php?title=Online_Tutorials • http://www.comminfolit.org/index.php?journal=cil&page=article&op=view&path%5B%5D=Vol4-2010AR1&path%5B%5D=112 • http://www.libraries.psu.edu/psul/tutorials/tbp.html • Think about your audience, Create objectives and list them, Chunk content, keep it simple and brief (1 to 2 minutes), use visuals and humor, write a script but do not worry too much about “messing up,” etc. • Internal best practices • Document • On-the-fly vs. on our website

30. Questions and Discussion? • Anne Pemberton (pembertona@uncw.edu) • Laura Wiegand (wiegandl@uncw.edu)