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Home & Community Support Strategy Provider Meeting Agenda November 28, 2013

Recap of progress, feedback on ceiling rate, actions post consultations, updates on EMS, decision summaries, pricing structure, next steps, and consultation details discussed on 28th Nov. 2013 meeting.

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Home & Community Support Strategy Provider Meeting Agenda November 28, 2013

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  1. Home & Community Support Strategy Provider meeting 28th November 2013

  2. Agenda • Recap on activity progress to date • Feedback on ceiling rate • Actions following consultations - ceiling rate - 15 and 30 min calls - packages of care over 3.00 hours • Other items - Brokerage process - EMS – update and Q&A with PM

  3. Progress To date • Consultation with Service Users via Herefordshire Carers • 1st and 2nd round consultations complete • One 2 one financial consultation meetings • Decision to use a ceiling price approach • Decision for whole county zoning • Decision on improving allocation process • Decision to use EMS & allied support to suppliers agreed

  4. One 2 one summary 19th and 21st November 2013 • Total scheduled = 18 cancellations = 4 • Ceiling price – yes = 8 no = 5 unconfirmed = 5 • 15 and 30 minute calls • Prices for other ‘types’ of calls • Business development rate – process to be published within tender documents

  5. Other items raised • Brokerage Process – seen as non transparent • Volume requirement – hand in hand with lower price • EMS support – confirmation of support • Direct payments – clarity around councils role

  6. Pricing structure • Ceiling rate - £13.98 for hour calls • 15/30 minute calls with be pro rata of £14.50 suggested rate from the market • ‘B’ type care will be market determined but must equal or less than ceiling hourly rate

  7. Other items • Brokerage process – Commitment to improve and develop on current Ensure transparent and equitable process Based on Service User choice, provider quality performance Full debrief on all outcomes • EMS – Support from the Council Q&A session – Tim Mulrey

  8. Next Steps • Consideration of todays consultation • Tender documents available 9th December 13 • Follow timetable as below

  9. Timetable

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