1 / 22

Comprehensive FAQs on Hybrid Network Services at Monash University & Southern Health

This document addresses frequently asked questions regarding the Hybrid Network shared between Monash University and Southern Health. It covers topics such as the services available on the Hybrid Network, ways to access applications like pathology and management reports, email quota requests, and spam filter management. Additional information is provided on network points, peer-to-peer application policies, and IT resources for staff. Ensure you understand the access rights, setup requirements, and how to manage your email and calendar online.

jada
Télécharger la présentation

Comprehensive FAQs on Hybrid Network Services at Monash University & Southern Health

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Network Services Frequently Asked Questions (FAQs)

  2. Hybrid Network • What is the hybrid network; what services are available? • Shared network between Monash University and Southern Health • Limited Southern Health network access

  3. Hybrid Network • What applications are available on hybrid network? • Full Monash Access • Southern Health • Southern Health Intranet • Pathology reports • Management reports • Staff Directory

  4. Hybrid Network • How can I request access? • Requirements • Southern Health computer (SH asset) • Hybrid network point • Access rights to Pathology results, management reports etc • Log a job in SCS JobDesk

  5. Email Quota • How can I get additional email quota? • Default quota is set at a soft limit of 300 MB • Additional disk space is available at a cost of $15 per 100MB upto a limit of 4000MB. • This is a one-time payment. • Request additional quota at: • https://messaging.its.monash.edu.au/mail/quota/

  6. Quota Management Login

  7. Requesting Mail Quota Increase

  8. Spam Filter Management • How can I change my spam filter settings? • The default setting is 5 stars and filter to Spam-30 folder. • Star rating: 3, 5, 7, 10 stars • Folder: Spam-7, Spam-30, Spam-60, Trash • White lists • Addresses e.g. embryo.research@nhmrc.gov.au • Domains e.g. nhmrc.gov.au

  9. Spam Filter Management Login

  10. Choosing Spam Filter Settings • If you want strict filtering (more messages filtered to your nominated spam folder), set to a number smaller than 5. • If you want lenient filtering (more messages delivered to your Inbox) then set to a number higher than 5. • Messages in Spam-30 are automatically deleted after they have been there 30 days. Spam-7 and Spam-60 work similarly, for 7 and 60 days respectively.

  11. Editing Spam Filter Settings

  12. Monash Web Email • How can I check my email online? • http://mail.monash.edu.au • http://my.monash.edu.au • Requires an Internet connection and Web browser. • Can not access Local Folders and Address book. • Lotus Notes will provide seamless interface to email, calendar and address book.

  13. Monash Webmail (mail.monash.edu.au)

  14. my.monash Portal (my.monash.edu.au)

  15. Monash Web Calendar • How can I access my calendar online? • http://calendar1.monash.edu.au • Access via Web browser • FireFox, Internet Explorer, Safari (Mac) • Type Full Name and select the node (10033 or 10034).

  16. Web Calendar Login

  17. Web Calendar Interface

  18. Lotus Notes – PDA Support • What PDA devices are supported in Lotus Notes environment? • ITS expect to support the following PDA platforms: - Pocket PC 2003  - Windows Mobile 5.0  - Windows Mobile 6.0  - Symbian OS 9.2 (Nokia)  - Palm OS 5.4

  19. Network Points Install • How can I request new network points? • Network points are installed by Southern Health • Department resource managers log the request • Requests are submitted using online form: • http://www.med.monash.edu.au/scs/it/form.html

  20. Required details

  21. Peer-to-Peer Applications • Use of peer-to-peer programs is not permitted on the network. • http://www.policy.monash.edu/policy-bank/management/its/it-use-policy-staff-and-authorised.html • Regular network scans are conducted to search p2p programs. • Computers found with p2p programs are blocked from network access.

  22. IT Resources for Staff • Monash Preferred IT Suppliers • http://www.adm.monash.edu.au/procserv/products-and-suppliers/suppliers.php • IT resource guide for staff • http://www.its.monash.edu/staff/ • Faculty of Medicine Jobdesks • http://jobdesk.monash.edu.au/login/index.cfm?med • ITS Service Interruptions • http://www.its.monash.edu.au/news/interruptions/index.html

More Related