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Enhancing Self-Directed Support: Lessons from Oxfordshire Brokerage Procurement

This learning exercise conducted by Andrew Colling and Martin Bradshaw from Dec. 08 to Sept. 09 evaluated spot contracts and internal brokerage in Oxfordshire. The study explores the effectiveness of the brokerage model and its impact on unit costs. It tackles topics like user-led organizations, council staff reduction, and the shift towards user-led services. The examination considers various factors like risk management, training for brokers, safeguarding, and the approval process. It aims to identify strategies to enhance efficiency, support emerging ULOs, and potentially expand the role of brokers as commissioners on a regional or national level.

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Enhancing Self-Directed Support: Lessons from Oxfordshire Brokerage Procurement

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  1. ‘Letting Go Safely’ Procurement of Brokerage in Oxfordshire Self Directed Support Learning Exercise Andrew Colling and Martin Bradshaw

  2. Learning Exercise Dec 08 to Sept 09 Spot contracts & internal Brokerage Evaluation completed Sept 09 Brokerage delivered good outcomes Brokerage model of Self Directed Support Lower Unit Cost? 12 hrs per case Supply market underdeveloped Background

  3. Block/spot tender for Brokerage 3+3 yrs 15-40 FTE Brokers? Major externalisation Reduction in Council staff? Efficiency Encourage/help User Led Organisations? Centre for Independent Living 2010? Loss of control for commissioners Risk of ULO not delivering key services User Led Services?

  4. Cultural Shift or Cultural shock? User not Council as purchaser Attitudes influenced by position on Risk? Brokers Training, Safeguards, ‘Conduct’ Only use Approved Brokers? Approval Process? Providing & Sharing Information Role of Contracts Team? Support with Confidence scheme? Data Protection, Confidentiality/Safeguarding Alerts Sign-off of Support Plan – final check Quality without Direct Control?

  5. Have to take some risks Difficult to develop market - demand unknown Is there a Regional/National role? Approval for Brokers? Training schemes for Brokerage? Helping Brokers to be efficient purchasers Advice and support for emerging ULOs? Wider role for Brokers as commissioners? Lessons & Regional Potential

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