Integrated Collaboration w/Microsoft OCS/Lync

1. Integrated Collaboration w/Microsoft OCS/Lync EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010 Panel: Jim Jokl, University of Virginia Mark Katsouros, The University of Iowa Mike Lucas, Indiana University

2. Panel Introductions • Jim Jokl, Director, Communications and Systems, University of Virginia. • Mark Katsouros, Director, Telecommunication & Network Services, The University of Iowa. • Mike Lucas, Director, Telecom Infrastructure, Indiana University EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

3. OCS/Lync? What’s that? Microsoft Lync Server (previously Microsoft Office Communications Server) is an enterprise real-time communications server, providing the infrastructure for… • Enterprise instant messaging • Presence • File transfer • Peer-to-peer and multiparty voice and video calling • Ad hoc and structured conferences (audio, video and web) • PSTN connectivity Essentially, it’s a multimedia, software-centric, IP PBX, only much more. These features are available within an organization, between organizations, and with external users on the public internet, or standard phones, on the PSTN as well as SIP trunking. EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

4. IC vs. UC • Hence our term “Integrated Collaboration.” It’s the new Unified Communications! • Particularly integrated end-user experience if in a Microsoft-centric environment—Active Directory, Exchange, Outlook, SharePoint, etc. • The promise of an amazing future: Software-centric solution could allow for all sorts of middleware. Imagine integrated electronic access, GIS, GPS, RCC, RFID, SIP/SIMPLE, and more. • A PBX “superset”—certainly a seemingly viable PBX replacement… EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

5. A Viable Choice Among Many EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

6. The Communicator Client (quick demo) EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

7. The Communicator Paradigmon Your Phone EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

8. University of VirginiaJim Jokl EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

9. OCS AT Virginia • Motivation • Prepare for a major system refresh procurement • Piloting various systems • Focus • Technology trial for potential future wide-scale use • Trial IM, Collaboration, Live Meeting, etc, tied into Active Directory • Pilot Unified Messaging integration with Exchange • What has happened • More and more people ask to be part of the test • People like the Exchange integration • Federated with Iowa and Indiana EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

10. The University of IowaMark Katsouros EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

11. EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010

12. Indiana UniversityMike Lucas EDUCAUSE Converged Communications Working Group Annual Meeting, 10/2010