Management and Leadership

1. 7 Management and Leadership 7-1 Management 7-2 Leadership 7-3 Ethical Management

2. LESSON 7-1Management Goals • Define the five functions of management. • Describe the levels of management in businesses. • Discuss when to use the two management styles. Chapter 7

3. management planning organizing staffing implementing controlling management style Key Terms Chapter 7

4. ROLE AND WORK OF MANAGERS • Who is a manager? • What do managers do? • Planning • Organizing • Staffing • Implementing • Controlling Chapter 7

5. >> C H E C K P O I N T What are the five management functions? Chapter 7

6. MANAGEMENT LEVELS • Top management • Mid-management • Supervisors • Management by others Chapter 7

7. >> C H E C K P O I N T What are the differences among the three levels of management? Chapter 7

8. MANAGEMENT STYLES • Tactical management • Strategic management • Mixed management Chapter 7

9. >> C H E C K P O I N T How is tactical management different from strategic management? Chapter 7

10. LESSON 7-2Leadership Goals • Describe the need for leadership skills and the characteristics of an effective leader. • Identify the human relations skills needed by managers and leaders. • Recognize four types of leadership influence. Chapter 7

11. Key Terms • leadership • human relations • influence • informal influence • formal influence Chapter 7

12. WHAT IS A LEADER? • Need for leadership • Leadership characteristics Chapter 7

13. Understanding Initiative Dependability Judgment Objectivity Confidence Stability Cooperation Honesty Courage Communication Intelligence Characteristics of Effective Leaders Chapter 7

14. Preparing to Be a Leader • Study leadership • Participate in organizations and activities • Practice leadership at work • Observe leaders • Work with a mentor • Do a self-analysis and ask for feedback Chapter 7

15. >> C H E C K P O I N T What are several ways to develop leadership skills? Chapter 7

16. IMPORTANCE OF HUMAN RELATIONS • Human relations skills • Self understanding • Understanding others • Communication • Team building • Developing job satisfaction Chapter 7

17. >> C H E C K P O I N T Why do managers and leaders need effective human relations skills? Chapter 7

18. INFLUENCING PEOPLE • Kinds of influence • Position influence • Reward influence • Expert influence • Identity influence • Formal and informal influence Chapter 7

19. >> C H E C K P O I N T What is the difference between formal and informal influence? Chapter 7

20. LESSON 7-3Ethical Management Goals • Justify the need for ethical management. • Identify the role of leaders in increasing ethical behavior. Chapter 7

21. Key Terms • ethical business practices • core values Chapter 7

22. IMPORTANCE OF ETHICAL BEHAVIOR • Not everyone has the same belief about what is ethical and what is not ethical. • Organizations should develop a clear view of what is acceptable business behavior and what is not. • Individuals and organizations develop reputations based on their actions and the decisions they make. Chapter 7

23. WHAT IS ETHICAL BEHAVIOR? • It is lawful. • It is consistent with company values and policies. • It does not harm some while benefiting others. • If the actions and results become public, it will not embarrass the company. Chapter 7

24. ETHICAL MANAGEMENT • Actions and activities of the business are legal, honest, and ethical. • People and other companies treated fairly. • Work of the company improves the communities and countries in which it operates. • Company works to protect the environment and conserve natural resources. Chapter 7

25. >> C H E C K P O I N T What are the two parts of ethical behavior? Chapter 7

26. INCREASING ETHICAL BEHAVIOR THROUGH LEADERSHIP • Preparing the organization • Modeling ethical behavior Chapter 7

27. >> C H E C K P O I N T What are the core values of an organization? Chapter 7