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This article by Vera Gavrilova explores the intricate nature of intercultural communication, highlighting how social differences shape behavioral rules in various cultures. It examines both formal rules, which are explicitly defined, and informal rules, learned over time, that influence individuals' interactions and behaviors in society. Key areas of variation include attitudes toward work and success, roles and status dictated by culture, and the use of manners, which can differ widely between cultures. Understanding these can enhance cross-cultural communication and interactions.
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Intercultural CommunicationSocial Differences Vera Gavrilova
Behavioral rules: formal (specifically articulated) + informal (learned over time) Influence overall behavior of most of the people in society
Social rules can vary in following areas: • Attitudes toward work and success • Ex. Material comfort =superiority • Hardworking people= are better than others • Roles and status • Culture dictates the roles that people play • Also it dictates how people show respect and signify rank. Ex. How they address in their working environment. (Mr.Roberts or Manager)
Social rules can vary in following areas: • Use of manners • The polite behavioral rules differ from culture to culture, something that is polite in one culture may be rude in another culture • Concepts of time • The attitudes to schedules, deadlines and appointments vary from country to country.