1. References: Book: PMP in Depth by P. Sanghera Book: The PMP Exam, How to Pass on Your First Try Project Management Lessons in Undergraduate Study Just E.T.C for Business, Education, Technology, and Entertainment Solutions Project Management, PMI Approach (PMP)Professional Responsibility of Project Managers sayed@justetc.net, www.justetc.net Sayed Ahmed BSc. Eng. in CSc. & Eng. (BUET, Bangladesh) MSc. in CSc. (University of Manitoba, Canada) http://sayed.JustEtc.net http://www.JustETC.net

2. References & Sources • Book: PMP in Depth by P. Sanghera • Read on 2007 • Book: The PMP Exam, How to Pass on Your First Try • Read on 2007 • Project Management Lessons in Undergraduate Study • Articles from the Internet • Originally created these notes back on 2007

3. Professional Responsibilities for Project Managers • Simply: • Handle any issues • directly, ethically, and legally • Be open and upfront • Solve issues quickly, openly, and fairly • Be direct to solve an issue rather than ignoring it

4. Professional Responsibilities for Project Managers • Professional responsibility deals with • Responsibilities to the profession • Responsibilities to the customers and the public • Responsibilities to the profession • Compliance with all organizational rules • Advancement of the profession

5. Responsibilities to the customers and the public • Responsibilities to the customers and the public • Responsibility to provide accurate and truthful information/representation to the public • Maintain and satisfy the responsibilities of professional services • Maintain and respect the confidentiality and sensitivity of information • Conflict of interest should not affect customers badly • Do not take bribes

6. Professional Responsibility Areas • Professional Responsibility • can be categorized in five areas such as • Integrity and professionalism • Contribute to knowledgebase • Improve individual competence • Balance stakeholders interest • Interact with Team and stakeholders

7. Professional Responsibility Areas • Integrity and professionalism • shortly: Always do the right thing • Comply with Laws • Comply with all rules • Comply with the rules of the city/state/country where the project is taking place • If the project deals with any other country - it may be needed to comply with the rules of that country • [before that knowing the legal rules of the other country is important] • Policies • Comply with organizational policies • Integrity • Stick with high moral principles • Professionalism • Processes • Maintain and execute the processes required for the project • PMI suggests 44 processes • Following these processes reduces risk and improves time, cost, efficiency • Carry out the processes required accordingly even the customers want a shortcut way.

8. Professional Responsibility Areas • Professionalism • Respect • show respect to others • PMI strongly advocates multiculturalism • and encourages to be respectful to other cultures • Maintaining confidentiality of client information is also important • Contribute to knowledgebase • Share the experience with PMI and with other professionals in the field • PMI encourages to teach, publish, write, disseminate the PMI aspect of Project Management

9. Professional Responsibility Areas • Improve individual competence • PMI encourages all professionals(PMPs) in this field • to improve themselves • and to gain more knowledge continuously • Know your professional weaknesses • and try to improve them • Balance Stakeholder Interests • Interests of stakeholders may collide • Be fair, open, direct, ethical in solving the conflicts • Resolve conflicts in favor of the customer interest[benefit]

10. Professional Responsibility Areas • Interact with Team and stakeholders • Communication should be open • Cultural differences should be respected • Laziness and negligence should not be tolerated • Social-Economic-Environmental-Sustainability • If a project makes the society suffer, creates an environmental problem • the project manager should disclose the information and should try to avoid such situations • If needed the project manager should resign the project