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Communication skills. Healthcare professional. Which one below is the most important factor during a communication process? A nonverbal skills B tone of voice C chosen words. √. Nonverbal communication: unintentional Body movements physical distance touch.
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Communication skills Healthcare professional
Which one below is the most important factor during a communication process? A nonverbal skills B tone of voice C chosen words √
Nonverbal communication: unintentional Body movements physical distance touch
Type of Nonverbal Communication Kinesics :body movements----gestures facial expressions gaze patterns Proxemics: physical distance----territoriality and personal space, position, posture Touch
Type of Nonverbal Communication Kinesics : body movements gestures facial expressions gaze patterns
Type of Nonverbal Communication Gestures: include movements of the head, hands, eyes, and other body parts. Often used in place of words.
Comfort behavior Uncomfortable Unpeaceful Anxious Unsafe • Threatened • Suffering • Stressful • Fearful
? • Comfort behavior Uncomfortable Unpeaceful Anxious Unsafe • Threatened • Suffering • Stressful • Fearful
2 Do you lack of communication skills? 1 skill 1 • What kind of communication skills have you had? skill 3 2 skill • Does a healthcare professional need communicaion skills? 4 3 • What kind of communication skills does a healthcare professional need? skill skills 4