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Service Standard . Services Standard 1. Smile and Greet Customers. Services Standard 2. To place safety sign when mopping and remove signboard only when the floor is completely dry. Services Standard 3. To avoid mopping area where customer is standing.
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Services Standard 1 Smile and Greet Customers
Services Standard 2 To place safety sign when mopping and remove signboard only when the floor is completely dry.
Services Standard 3 • To avoid mopping area where customer is standing. • To step out to clean other areas after cleaning toilet or if the toilet is crowded.
Services Standard 4 To spot odour problem and quickly take immediate action.
Services Standard 5 To ensure there is no user before opening a WC cubicle.
Services Standard 6 Do not rest in public area or lean on the wall.
Services Standard 7 Do not group together and talk loudly during break time.
Services Standard 8 Do not leave cleaning equipment lying around in the toilet. Keep all equipments in designated place.
Services Standard 9 If a member of public smokes, do approach him/her and advise to stop smoking.
